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Novotel Erlangen

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Novotel Erlangen
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432 Reviews from our TripAdvisor Community

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Showing 142: English reviews
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Hoganas, Sweden
Reviewed 1 week ago

On our way to italian alps we stayed one night in a business room. The room was clean and functional and in total, OK hotel-room. Friendly service and good breakfast. Close to the centre of the city with a lot of cafe´s and restaurants.

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Helpful?
Thank Kim P
NovoErlangen, Manager at Novotel Erlangen, responded to this review

Dear Kim P, thank you very much for your review and, of course, your stay in the Novotel Erlangen. we are glad to host you soon, perhaps on your way back from vacation. Kind regards Falk Bartels General Manager H5376-GM@accor.com

London, United Kingdom
Reviewed 1 week ago

A standard business hotel so the rooms are without character but it was clean and functional. The service In the bar/food area was excellent despite being very busy. The scramble for taxis in the morning is crazy with queue jumping, long waits and no control at all.

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Helpful?
Thank Sarah_London547
NovoErlangen, Manager at Novotel Erlangen, responded to this review

Dear Sarah_London547, Thank you for your review and stay at our hotel. We are very pleased that you enjoyed our service and also our food, and ask you to apologize for the inconvenience caused by the taxis. Unfortunately, there may be short waiting times at trade fairs. We would therefore recommend to order taxis the night before. We hope to...

Dubai, United Arab Emirates
Reviewed 2 weeks ago

Stayed there for business. Didn't really like it. Small, industrial rooms, which give you a sad feeling. Reception staff was slow, often unfriendly and did not have a good knowledge of the area. Best part was checking out. And maybe the breakfast which was average.

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Helpful?
Thank Jaiwana
novoerl-gm, Manager at Novotel Erlangen, responded to this review

Dear Jaiwana, Thank you for taking the time to tell us about your experience at the Novotel Erlangen. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest...

Ipswich
Reviewed 4 weeks ago

Reasonable rent, nice rooms - if a little small, but we are in Europe. Nice little bar, friendly service and it is quite a nice little town. Was going to say in Nuremberg but decided on here because of the price. Recommended

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Helpful?
Thank CatalogueTrousers
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Novotel Guest, We very much appreciate your comments regarding your stay at the Novotel Erlangen. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services....

Freiburg im Breisgau, Germany
Reviewed 31 January 2017 via mobile

Friendly reception, tv with many channels, bed ok, bathroom ok (with saging signs) That in combo with shy wlan ( I used my telecom flatrate to do my work), relative fresh room temperature (air heating could not compensate fresh breeze from window), 17€ for standard breakfast buffet and premium parking costing, makes in comparison this experience "average".

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Helpful?
Thank FlyingDutchmann
Munich, Germany
Reviewed 5 January 2017

The hotel itself is very good, however, a bit pricey - that's my opinion. Taking in account hotel branch specifics for Erlangen it is more or less normal, due to all hotels are a bit expensive there, despite not more special than their twins in another areas. But despite the price everything else is just great. Staff deserves additional "plus"...

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Thank sasha817
Adelaide, Australia
Reviewed 21 December 2016 via mobile

Reading a couple of recent reviews, we booked here reluctantly. I guess things sometimes go wrong, our experience however was first rate. The service was attentive to our needs and with a smile, and were not German! Agreed that breakfast was pricey and avoided that otherwise are stay was perfect.

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Thank davep230968
Moscow, Russia
Reviewed 12 December 2016

Made a booking one day in advance! At arrival I was informed that my room has been given to another person and that was the last one in that hotel! You can imagine I was kind of shocked after a long day on the road through Germany... The story was that I should arrive before 6pm, where the room was...

Review collected in partnership with Accorhotels.com
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2Thank valerii26
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Novotel-Guest, We are very sorry for the inconvenience and disappointment you experienced when you arrived at our hotel. Unfortunately, the non-guaranteed rooms will be taken out of the system after the expiry of the agreed period and returned to the free sale. We are very sorry that you did not recognize your reservation confirmation and will check our confirmations...

Plzen
Reviewed 8 December 2016

Short distance to Nuremberg with famous Christkindlesmarkt. Quiet university town. Local Christmas market in Erlangen close to the hotel is exciting with the home-loving atmosphere. Hotel close to city center.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Petr H
Brooksville, Florida
Reviewed 2 December 2016

Doesn't matter if you have the Do Not DISTURB SIGN ON THE DOOR , the staff walks in at least four times in 24 hours I have been violated! This morning at 9. Am I was half dressed ! Humiliated and then dismissed by staff as if it was no big deal . According to this hotel if the DND...

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Helpful?
Thank lisamarienelson72
FalkBartels, Leiter Front Office at Novotel Erlangen, responded to this review

Dear Mrs. Nelson, First of all we would like to apologize for feeling treated inappropriately during your stay. As you can see the friendliness of our hotel staff is commented on positively by international guest as well as German guests. We are sorry that you felt being treated unreasonably, considering that we provided compensation upon departure. Furthermore, the housekeeping management...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to the city centre, the university and the Erlangen Arcaden shopping centre, with excellent transport connections, the 3 star Novotel Erlangen offers the perfect location for a business trip or holiday. Enjoy the comfort of 170 modern rooms, a complimentary business corner and 312 sqm of conference facilities with eight meeting rooms that can be combined individually. Unwind on the nearby jogging track or relax and enjoy Mediterranean cuisine on our restaurant terrace. ... more   less 

Additional Information about Novotel Erlangen

Address: Hofmannstr. 34, 91052 Erlangen, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Middle Franconia > Erlangen
Price Range: RM277 - RM635 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Erlangen 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Erlangen Novotel
Hotel Style:
#2 Best Value Hotel in Erlangen
#4 Business Hotel in Erlangen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Erlangen staff and other travellers.
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Questions? Get answers from Novotel Erlangen staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all standard.”
 of 5 bubbles Sarah_London547, 17 Mar 2017 | Read review
“Ask for a room that faces out on to the street, otherwise you may get a room that faces in and gives you a view of the other wings only.”
 of 5 bubbles ChrisJ265, 1 Nov 2016 | Read review
“The rooms facing the inner court are very quiet, but I guess that those facing the road may not be.”
 of 5 bubbles Rob147307, 29 Jun 2016 | Read review
“Ask for internal room. Rooms on the street are noisy.”
 of 5 bubbles marcog431, 7 Feb 2016 | Read review
“High floor rooms - 4th floor.”
 of 5 bubbles luismA9809OY, 4 Aug 2015 | Read review
5 of 5