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Novotel Erlangen

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Novotel Erlangen
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436 Reviews from our TripAdvisor Community

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There are newer reviews for Novotel Erlangen
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Showing 142: English reviews
Brooksville, Florida
Reviewed 2 December 2016

Doesn't matter if you have the Do Not DISTURB SIGN ON THE DOOR , the staff walks in at least four times in 24 hours I have been violated! This morning at 9. Am I was half dressed ! Humiliated and then dismissed by staff as if it was no big deal . According to this hotel if the DND...

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Helpful?
Thank lisamarienelson72
FalkBartels, Leiter Front Office at Novotel Erlangen, responded to this review

Dear Mrs. Nelson, First of all we would like to apologize for feeling treated inappropriately during your stay. As you can see the friendliness of our hotel staff is commented on positively by international guest as well as German guests. We are sorry that you felt being treated unreasonably, considering that we provided compensation upon departure. Furthermore, the housekeeping management...

Tartu, Estonia
Reviewed 29 November 2016

It was really one of my best stays in Accor hotels. Staff was very friendly, everything was ready for my coming. Included city map. That was nice. Service was excellent. Room was very good and clean, there was everything I need. Internet speed was good. I was happy!

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Peeter A
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Peeter A., thanks a lot for your stay in Erlangen und for this very friendly review. We hope to welcome you soon. Kind regards Falk Bartels General Manager H5376-GM@accor.com

Riyadh
Reviewed 29 November 2016

The hotel is excellent in terms of friendliness, support from staff, very friendly and proactive staff, As I was travelling with my wife they even made it friendlier, there was no request that was turned down., The check in and Check out was perfect and seamless.,,

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Helpful?
Thank Farooq1007
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Farooq1007, thank you very much for this very kind review, the very warm words and for the stay in the Novotel Erlangen. We hope to welcome you soon in our hotel. With kind regards

Adelaide, South Australia, Australia
Reviewed 1 November 2016

Clean, comfortable room with a large bed and a well-fitted bathroom with plenty of shelf space. One minor downside - there is limited space for hanging garments. There is a sumptuous breakfast, although rather expensive. Guests are welcome to bring friends to breakfast with them. There is an entry level lounge with a children's play corner and there is also...

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1Thank Chris J
Reviewed 16 October 2016 via mobile

Average hotel, ok for the night if you're traveling through. Clean but beds were very small. Nice staff. Overpriced breakfast. Showers were clean but poor design, with shower door partly open. Breakfast is quite expensive but good quality.

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Thank Adi P
Reviewed 28 September 2016 via mobile

Good location close to City center. Super rooms with great beds, big and nice interior. Gym, parking, bar and restaurant + great breakfast. Try it out it's worth the money. Very nice and helpfull staff. Everyone speaks fluent English.

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Thank Svend Aage K
Reviewed 28 September 2016 via mobile

Walking distance to the town, Arcaden-the mall, and the great restaurant-Kitzmann BräuSchanke. Good breakfast. Good service. There is a petrol station nearby, which you can still buy food and stuff at night. Note: Most shop here close at 7/8pm.

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Thank Wen E
Derby, United Kingdom
Reviewed 18 September 2016 via mobile

I stayed here on a mix of business and pleasure. The desk is good and the power sockets well laid out but the room would benefit from overhead lighting. Wifi experience was mixed working well on the laptop but not other devices. Bed was comfortable with a good selection of pillows. Shower is hot with nice towels. Bar meals are...

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Thank Sam3314
Reviewed 18 September 2016 via mobile

Enjoyed our stay. Parking is not free and cost 12€/day. If you tell them you want to use the bar at the hotel they charge you 29€ (no idea why). But the front desk and wait staff at the bar were awesome. Our room was clean and had a/c which is a plus in Germany.

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Thank Gabriela S
Oakland, CA
Reviewed 10 September 2016

Stayed here in September 2016 - for the most part, a Novotel is a Novotel and I assume most folks on this site are familiar with them. The big distinction here is between standard (i.e. tiny) and "executive" rooms - the latter are very strong offerings with a junior suite feel, a true balcony, kitchenette, etc. - very good value...

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Thank RJ_LG
FalkBartels, Manager at Novotel Erlangen, responded to this review

Dear Novotel Guest, thanks for your review and your stay here in the Novotel Erlangen. We are very glad that you enjoyed our spacious family room. In fact, these rooms offer more space for families, as the standard rooms, which are willingly used by our business travelers. However, all rooms offer the Novotel InDream-pillow menu in which each guest can...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
  • Kitchenette
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Close to the city centre, the university and the Erlangen Arcaden shopping centre, with excellent transport connections, the 3 star Novotel Erlangen offers the perfect location for a business trip or holiday. Enjoy the comfort of 170 modern rooms, a complimentary business corner and 312 sqm of conference facilities with eight meeting rooms that can be combined individually. Unwind on the nearby jogging track or relax and enjoy Mediterranean cuisine on our restaurant terrace. ... more   less 

Additional Information about Novotel Erlangen

Address: Hofmannstr. 34, 91052 Erlangen, Bavaria, Germany
Region: Germany > Bavaria > Franconia > Middle Franconia > Erlangen
Price Range: RM279 - RM587 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Erlangen 3*
Number of rooms: 170
Reservation Options:
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Also Known As:
Erlangen Novotel
Hotel Style:
#1 Best Value Hotel in Erlangen
#4 Business Hotel in Erlangen
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Erlangen staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They're all standard.”
Sarah_London547, 17 Mar 2017 | Read review
“Ask for a room that faces out on to the street, otherwise you may get a room that faces in and gives you a view of the other wings only.”
ChrisJ265, 1 Nov 2016 | Read review
“The rooms facing the inner court are very quiet, but I guess that those facing the road may not be.”
Rob147307, 29 Jun 2016 | Read review
“Ask for internal room. Rooms on the street are noisy.”
marcog431, 7 Feb 2016 | Read review
“High floor rooms - 4th floor.”
luismA9809OY, 4 Aug 2015 | Read review
5 of 5