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Mercure Hotel Muenchen City Center

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#48 of 381 Hotels in Munich
Certificate of Excellence
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1 room 2 adults 0 children
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Mercure Hotel Muenchen City Center
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1,847 Reviews from our TripAdvisor Community

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Showing 890: English reviews
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Witney, United Kingdom
Reviewed 4 days ago NEWvia mobile

So I have just come back from a weekend here. The hotel was good. Rooms are large and the bed was very comfortable. The bathroom was modern and it was very clean. The minibar is free but the contents are meagre - 3 small bottles and 1 packet of nuts/ crisps. I understand it's free (as is becoming quite common...

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Helpful?
Thank Terry M
Sydney, Australia
HOTEL’S FAVOURITE REVIEW
Reviewed 7 January 2017

There is lots to love about this hotel. Let's start with it being an easy stroll from the main train station in Munich. Simply cross the road and a few steps, you're there. This was especially handy, when dragging an awkwardly large snowboard bag down the street. When you walk in, it's a relatively cosy casual setting, modern and clean...

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4Thank TravellingCarlito
About Hotel's Favourite Review
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Thank you so much, and maybe you want to make our Marketing for the futur? :-) You pointed all our mein goals and we are proud to make an individual and helpful service. We want top be easy and REALX-ed for all our guset even if they are here for pleisure or business. Thank you so much and pleas come...

London, United Kingdom
Reviewed 5 days ago NEWvia mobile

Stayed here for 2 nights whilst working in Munich. Did not have breakfast, although the breakfast area was busy and smelt nice! Parking is not included, and the car park adjacent to the hotel is quite awkward to access and difficult to park a decent sized vehicle. Room was comfy and fresh. Complementary cookies and free minibar (few fizzy drinks,...

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Thank adamh429
Windsor,UK
Reviewed 1 week ago

Review collected in partnership with Mercure Hotels
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Thank Bede80
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Grantown-on-Spey, United Kingdom
Reviewed 2 weeks ago

Excellent service from check in onwards, very professional. The room decor was a little strange but the bathroom was newly done with high quality fittings. Close to the railway station so easy access. Bar was great. Will be back

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Thank Zippyboarder
London, United Kingdom
Reviewed 3 weeks ago via mobile

A cozy little haven just across from the main station. Nicely turned out rooms. Friendly staff. Perhaps most importantly, a cute little bar with a great gin selection. It offers an unusual, but extremely effective, old fashioned mixed with gin instead of whiskey. Recommended.

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Thank Pip_Marlowe
Campo Grande
Reviewed 3 weeks ago

I had some problems at the hotel, but i don´t care anymore, because Mr Joerg Hansmann, general manager, treated me so well after my complain that me and my wife can only be thankful for his atention. I wish every hotel could have a manager like that, so the service would be always awesome. And i really think Accor should...

Review collected in partnership with Accorhotels.com
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Thank Guilherme O
Jörg H, General Manager at Mercure Hotel Muenchen City Center, responded to this review

Dear Guilherme, thank oyu so much for this great feedback. We are please that you and you wife could finaly enjoy your honeymoon stay in Munich. I also hope, the ongoing trip was fantastic and you both will never forget this event for your entire life. best wishes, Jörg

West Midlands, United Kingdom
Reviewed 4 weeks ago

Hotel is clean, staff friendly and very helpful. Excellent breakfast, where there was plenty of choice. The location is ideal, 5 mins from the station and close to all the tourist attractions. I will be happy to stay in this hotel again.

Review collected in partnership with Accorhotels.com
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Thank DanPT2014
Boston, Massachusetts
Reviewed 4 weeks ago

Although located in a narrow street, next to cheap youth hostels and close to adult clubs, Mercure was not a bad or unsafe hotel. On the contrary, the services offered were more than decent. Proximity to the Central Station is a pro, as well as its impressive buffet breakfast! A number of eateries in the neighbourhood provide options even for...

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1Thank Bill_Louk
San Francisco, California
Reviewed 4 weeks ago via mobile

We stayed here because of the high trip advisor reviews, it's the first time we've ever been let down by them. I'm not someone who generally gives negative reviews. During checkin, Fabio couldn't find our reservation and after a few seconds he simply told us we did not have a room and moved on to other work, ignoring us. It...

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1Thank kyle j
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Dear Mr. J. I have to appolgize for alle these impressions you have had. Fabio is in general a very friendly and polite person and he is working for us since 2 years. I will try to recap on this situation what went wrong. That the heating was not working properly, we have not received any note, because our maintenance...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Hotel München City Center is located just 109 yards from the main train station. Relax in our comfortable surroundings: All 167 spacious rooms are air-conditioned and have WIFI. Our CBH-certified hotel boasts five meeting rooms for up to 70 people. The hotel is situated close to the train station, which is also beneficial for air travel, and the airport is a 45-minute drive away via the S8 highway. The A9 highway will bring you to the hotel, where you can park in the public garage.Our Standard Rooms are equipped with modern LCD TVs offering 100 international channels (including Sky Cinema and Sky Sports), a high-quality bed, comfortable seating, a functional desk space with WIFI, a free minibar and a kettle.Superior Rooms with approx. 323 sq. ft (30 sq. m), our Superior Rooms offer even more room for relaxation. ... more   less 

Additional Information about Mercure Hotel Muenchen City Center

Address: Senefelderstr. 9 | Ludwigsvorstadt, 80336 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: RM425 - RM1,323 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Muenchen City Center 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Mercure Hotel Muenchen City Munich
Mercure Hotel Munich
Mercure Muenchen City Center
Hotel Style:
#28 Luxury Hotel in Munich
#30 Family Hotel in Munich
#33 Romantic Hotel in Munich
#46 Business Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Muenchen City Center staff and other travellers.
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Questions? Get answers from Mercure Hotel Muenchen City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The elevators are small and slow, so I would suggest staying at the lower floors if you travel with a baby.”
 of 5 bubbles Gianna-Dimitris, 16 Dec 2016 | Read review
“inner patio is definitely the most quiet option”
 of 5 bubbles Evy1972, 10 Nov 2016 | Read review
“We ordered the deluxe room, and it was worth it.”
 of 5 bubbles _E4296WO, 6 Nov 2016 | Read review
“Try to get a room at the rear of the hotel.”
 of 5 bubbles IGB2013, 31 Oct 2016 | Read review
“Someone else recommended a higher up room and to ask for facing the courtyard. This was a good suggestion”
 of 5 bubbles janesZ9840NP, 19 Oct 2016 | Read review
5 of 5