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Mercure Hotel Muenchen City Center

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#56 of 382 Hotels in Munich
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1 room 2 adults 0 children
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Mercure Hotel Muenchen City Center
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1,889 Reviews from our TripAdvisor Community

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There are newer reviews for Mercure Hotel Muenchen City Center
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Showing 917: English reviews
Aadorf
Reviewed 3 weeks ago

Review collected in partnership with Mercure Hotels
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Helpful?
Thank Beatrix Ruth W
Madrid
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Thank mariacarmenv2017
Jörg H, General Manager at Mercure Hotel Muenchen City Center, responded to this review

The Hague
Reviewed 3 weeks ago

I've been in this hotel several times now and this because normally it's a very nice, quiet place with good beds, nice rooms and a fine restaurant. This time part of the hotel was being renovated and this came with noise disturbance as of 6.15 in the morning. Renovation as such is not a problem, not giving notice in advance...

Review collected in partnership with Accorhotels.com
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Thank X7184ZYrichardp
Jörg H, General Manager at Mercure Hotel Muenchen City Center, responded to this review

Hello, thanks for your reply. We are very happe for getting now a new renovated hotel and we can offer a perfect homy hotel for the futur. We are not communicating the renovations, as the noises not every day, only from Mo.-Sa. and normaly from 09am to 7pm. If this is not respected we are taking personal consequences for any...

Melbourne, Australia
Reviewed 3 weeks ago

Unfortunately, I have to say that this is the second negative report I've had to write about an Accor hotel recently. First the good points. The location is very good if your are arriving by train as it is a very short walk from the main station. It is also not a long walk to the old city - perhaps...

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Thank BusinessTravellerGuy
Jörg H, General Manager at Mercure Hotel Muenchen City Center, responded to this review

Thanks for sharing your experiences. I am happy to see a distinguished feedback. An you are completely right, that we have some issues regarding our construction. As I already told you personal during you stay, we try do act very individual on specific needs and I explained you, if there are any unacceptable circumstaces, we can help you also with...

Shelby,NC
Reviewed 4 weeks ago via mobile

This hotel was undergoing some renovations while we were there so there was some noise from that but if you are a light sleeper it may be worth getting an upper level to cut out street noise. Other than that the location is good from a transport point of view - put just a bit sketchy- but we really didn't...

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Thank NCshaker
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Amazing, thank you so much. You really found the right way. We are offering any alternitives, if you just tell us, what your need is. We are happy that you have enjoyed your stay and let us know, when you come back for a personal chat and maybe a Gin at the bar :-)

Dubai, United Arab Emirates
Reviewed 4 weeks ago

The Mercure in munich city centre is 5 minutes walk from the main train station and a 10-12 minute walk to the tourist centre. Check in was smooth, hotel staff throughout the stay were friendly and helpful. The room was spacious and comfortable. Sleep quality was great, the bathroom was kept spotless throughout the say. Loads of supermarkets and restaurants...

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Thank Karan b
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Thank you so much for your kind feedback. As long as we are still under construction, we are happy and I know that my team is trying to do everything to host you in the best way. Amazing, when everything is done and we can run this fantastic hotel in a regular way up from August. Best rgards and see...

Phoenix, Arizona
Reviewed 4 weeks ago

I absolutely loved this hotel! It was a great location (walking distance to the main train station and walking distance to the Marienplatz). It is "downtown" so there was always people around which meant as a solo, female traveler I felt very safe. That does mean a bit of noise outside your room so light sleepers may not enjoy that....

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Thank AZHotDog
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Tahnk you soooooooooo much. that is really kind and let me know when you come back to meet at the bar :-), Jörg Hansmann

Manchester, United Kingdom
Reviewed 4 weeks ago via mobile

We had a two night stay at the hotel, for a weekend trip to Munich, and we were pleasantly surprised. Our room was lovely, although a little warm even with the heat turned right down. We had the benefit of a complimentary mini bar which we thought was a lovely touch. Overall the facilities were great for what we needed,...

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Thank LouC1287
Jörg H, Geschäftsführer at Mercure Hotel Muenchen City Center, responded to this review

Thank you for that dinstinguished feedback. We are happy, that you could enjoy your stay. We figured out now, whart went wrong with the heating and we are repairing now everything. Somithing was wrong in the planing of the refurbishment. Maybe I can meet you back in our fantastic hotel soon to apologize personal, Jörg Hansmann

Witney, United Kingdom
Reviewed 22 March 2017 via mobile

So I have just come back from a weekend here. The hotel was good. Rooms are large and the bed was very comfortable. The bathroom was modern and it was very clean. The minibar is free but the contents are meagre - 3 small bottles and 1 packet of nuts/ crisps. I understand it's free (as is becoming quite common...

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1Thank Terry M
London, United Kingdom
Reviewed 21 March 2017 via mobile

Stayed here for 2 nights whilst working in Munich. Did not have breakfast, although the breakfast area was busy and smelt nice! Parking is not included, and the car park adjacent to the hotel is quite awkward to access and difficult to park a decent sized vehicle. Room was comfy and fresh. Complementary cookies and free minibar (few fizzy drinks,...

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Thank adamh429

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Paid Wifi
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
The Mercure Hotel München City Center is located just 109 yards from the main train station. Relax in our comfortable surroundings: All 167 spacious rooms are air-conditioned and have WIFI. Our CBH-certified hotel boasts five meeting rooms for up to 70 people. The hotel is situated close to the train station, which is also beneficial for air travel, and the airport is a 45-minute drive away via the S8 highway. The A9 highway will bring you to the hotel, where you can park in the public garage.Our Standard Rooms are equipped with modern LCD TVs offering 100 international channels (including Sky Cinema and Sky Sports), a high-quality bed, comfortable seating, a functional desk space with WIFI, a free minibar and a kettle.Superior Rooms with approx. 323 sq. ft (30 sq. m), our Superior Rooms offer even more room for relaxation. ... more   less 

Additional Information about Mercure Hotel Muenchen City Center

Address: Senefelderstr. 9 | Ludwigsvorstadt, 80336 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: RM479 - RM1,398 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Muenchen City Center 4*
Number of rooms: 167
Reservation Options:
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Also Known As:
Mercure Hotel Muenchen City Munich
Mercure Hotel Munich
Mercure Muenchen City Center
Hotel Style:
#30 Family Hotel in Munich
#33 Luxury Hotel in Munich
#33 Romantic Hotel in Munich
#46 Business Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Muenchen City Center staff and other travellers.
18 questions
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London, United Kingdom
Mountain View
12 days ago
Worcester, Massachusetts

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Questions? Get answers from Mercure Hotel Muenchen City Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“would not stay there again, moved out to another hotel in Munich.never again in mercure city center..very bad value for money ,”
smawla, 20 Apr 2017 | Read review
“310 near lift it was ok room lovely”
lorralaughs, 7 Apr 2017 | Read review
“ask for room away from renovation work”
DerbyHolidaysue, 4 Apr 2017 | Read review
“Room is going through renovation so ask if one of the renovated rooms are ready to be used.”
Karanb66, 29 Mar 2017 | Read review
“The elevators are small and slow, so I would suggest staying at the lower floors if you travel with a baby.”
Gianna-Dimitris, 16 Dec 2016 | Read review
5 of 5