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Wonderful staff and service. Location close to U4 line and it was quick and easy to get places, especially the main square and train station. Roomy and good cleaning. Only downside was entire pool area is under construction so you have to pack up and...More
I stayed at the Westin twice in the past two weeks and was really impressed. This is a really great hotel.
This hotel accommodates so many different traveler types. Business people, families, and for some reason, my inclination was that there was a large family...More
I’ve been to this hotel more than 35 times. Good location, just few stops on subway from the main station. They have few options when it comes to rooms (garden side with balconies, or “main building” with no balconies but the option to open the...More
Deluxe Room was not cleaned properly when we arrived . Breakfast was chaotic and badly organised - took 20 mins ( standing ) to cook a simple omelette and to get a warm cup of coffee . Returned after a long day sightseeing to find...More
Response from WestinMunich, Manager at The Westin Grand MunchenResponded 6 days ago
Thank you for taking the time to post your experiences on Tripadvisor concerning your recent stay with us at The Westin Grand Munich.
I would like to express my sincere apologies for not meeting your expectations, especially as you were not happy with...More
I expected more from a 5 star hotel. I choose The Westin Grand München to enjoy my holiday and not worry about the rooms not being clean. This is my first time staying at The Westin Grand München and I can say that I had...More
Response from WestinMunich, Geschäftsführer at The Westin Grand MunchenResponded 1 week ago
Thank you for taking the time to provide us with feedback regarding your most recent stay at The Westin Grand Munich.
Firstly I would like to apologize for the state of your room when checking in as well as the lack of service...More