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Hotel Excelsior

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#75 of 379 Hotels in Munich
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1 room 2 adults 0 children
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Hotel Excelsior
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516 Reviews from our TripAdvisor Community

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Showing 311: English reviews
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Beirut, Lebanon
Reviewed 2 weeks ago via mobile

I wanted to stay at this hotel for its proximity to the shopping area. The room is tiny, and you could hear every movement in the hallways. I think the floors of the hallways are hardwood and not carpet. Huge selling point though is the service, the staff is extremely courteous and make you feel welcome the minute you walk...

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Helpful?
Thank family1234096
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear family12345096 Thank you very much for leaving such a nice review on our Hotel Excelsior! As we are just in the modernization of a big part of our house, your hint about the floors in the hallways has come perfectly at the right time. A very special thanks is for your kind mentioning of the friendly service our staff...

Brisbane, Australia
Reviewed 2 weeks ago

The Excelsior is not a chain hotel and all the better for it. There is a genuine wish from every staff member for you to enjoy your stay and they clearly love working for the hotel. Their pride in their jobs is evident in their actions and attitude. The renovated Alpine rooms are very comfortable and really well equipped. Breakfast...

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Helpful?
Thank Ross Y
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Ross Y Well, even though I constantly repeat myself: Thank you very much! Your description of your stay in our Hotel Excelsior is simply great. It is accurate and down to the point. We really enjoy working here, as we are a good team, treated well and respected by the management, which allows us to live honest hospitality. To...

Reviewed 3 weeks ago

I've been to Munich 5 times, and I've just stumbled upon this lovely Hotel Excelsior. The hotel has a great location, with literally just a few steps from the Hauptbahnhof, and simply a 10-minute stroll to the Marienplatz. It has a lovely decor, but what makes them extra special is their staff, and their extra impressive services that exceeds even...

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Helpful?
Thank Dao S
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Sirada, Thank you again very much for this great recommendation of our Hotel Excelsior. We are very happy to see how satisfied you’ve been with your stay, from the décor to the service and especially with our staff. Thank you very much for mentioning Victoria, Akeel and Ferdinand, they will be very happy to see their service appreciated! We...

Sydney, Australia
Reviewed 3 weeks ago

Stayed from 26th Dec to 29th Dec 2016. We loved this wonderful hotel, perfectly clean, brilliant location so close to the train station and a short walk to the town centre. We also loved the atmosphere of the design of the hotel with the beautiful rooms and entry area.The staff were excellent, even showing us physically where the meeting point...

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Helpful?
Thank mahern1
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear mahern1 Wow, thank you so much for this flattering 5-star review! We appreciate you taking the time to share your experience with us, especially your positive interactions with our staff. I am glad that your stay was perfect and hope that your next one will follow soon and be just as good! Best regards, Isabelle Hein (Quality Manager) and...

Brussels, Belgium
Reviewed 21 January 2017 via mobile

very well situated hotel, great Bavarian style design, superb breakfast, friendly staff. It failed giving me the essential, a good sleep, hard floor in corridor makes you hear every suitcase and every step, and there was a lot of movement until very late, or better said very early. This is very bad both for the air noise transmission and the...

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Helpful?
Thank rokbxl
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear rokbxl Thank you for sharing your experience of our Hotel Excelsior online and praising our great breakfast and friendly staff. Whilst the beginning of your review is a great read for us, I do apologize for the inconveniences that follow. I am sincerely sorry that you weren’t able to get the good rest that matters the most. I don’t...

Reviewed 12 January 2017 via mobile

My husband and I spent two nights here and we loved our stay. The rooms were clean and big compared to other European rooms on our trip we stayed in. The lounge area was decorated nice and the front desk were all very nice and attentive in helping with any of our needs. The location was perfect 5 min walk...

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Helpful?
Thank espejo25
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear espejo25, Thank you for this kind evaluation. We are very happy to see that you enjoyed the size of your room as well as the decor and location of our hotel. But most appreciated is your mention of the friendliness and helpfulness of our front desk. We hope to welcome you soon again here in Munich. Sincerely, Isabelle Hein...

San Mateo, California
Reviewed 2 January 2017 via mobile

We did upgrade to a larger room since we were there for five days and were grateful that we did. We were walking distance from Marienplatz, the market, the Documentation Center and train station. We did not opt for the breakfast since it was pricey and there are so many great bakeries nearby. The people at the front desk were...

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1Thank Marisafrine
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Marisafrine, Thank you very much for having taken the time to evaluate your stay in our Hotel Excelsior. It is a true pleasure to read your joy about our convenient location as well as our friendly and helpful team at the front desk. We hope your journey to Europe has been altogether pleasant and memorable and you reached home...

Ellesmere Port, United Kingdom
Reviewed 2 January 2017

This hotel was positively recommended by a friend which we wish to share. This was our first visit to Germany and was to see the Munich Christmas markets for my birthday during a 3 night stay. We arrived on my birthday and I received a complimentary bottle of sparkling wine with a hand written birthday card with lovely comments in...

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Helpful?
1Thank karen t
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear karen t Thank you very much indeed for this awesome recommendation and detailed report on your stay. We are very happy to see that the little gestures for your birthday had such a positive and memorable effect on you. Your comment on the location, the room, the decor and our atmosphere, as well as the food and the service...

Reviewed 26 December 2016

This hotel is one of The Best. Before we even checked in Claudia in reception worked with us to find restaurants for Christmas and local information. When we did check in we were assisted by bellman Ikeel who went out of his way with the luggage, pillows, ice and information. When we checked out he actually took our luggage and...

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Helpful?
Thank Kathi K
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Kathi K, Reading your review is our sheer pleasure! Thank you very much. We are thrilled to have had you as our guest and are honored by your comments on the service, the housekeeping, the room service as well as the buffet breakfast. But what pleases us the most is your emphasis on our biggest gem, our team. Claudia,...

Palm Beach Gardens, Florida
Reviewed 16 December 2016 via mobile

This hotel in in the center of Munich. You can walk to almost everything you would want to see and do. And if you do need a train or a bus. It's within a few yards of the hotel. Staff were kind and friendly. We ate breakfast in our room a couple of times. They sent so much food, we...

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Helpful?
Thank William L
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear William L Many thanks for this nice evaluation and recommendation. We are very happy to see that you enjoyed your time with us in Munich. Yes, the breakfast is vast, no matter if you go to our buffet or have it delivered to your room. Thus I am quite pleased to read how you made good use of it...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335 Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: RM708 - RM1,763 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#10 Green Hotel in Munich
#39 Romantic Hotel in Munich
#43 Luxury Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
19 questions
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our family room was very spacious and comfortable.”
 of 5 bubbles daos2017, 6 Feb 2017 | Read review
“We stayed in room 207”
 of 5 bubbles karent368, 2 Jan 2017 | Read review
“We stayed in a room facing the very private and quiet courtyard.”
 of 5 bubbles 8kathik, 26 Dec 2016 | Read review
“Have look at the room space before making a choice of room type.”
 of 5 bubbles PattanMadhu, 1 Dec 2016 | Read review
“Alpine rooms are the best”
 of 5 bubbles Mule2014, 20 Nov 2016 | Read review
5 of 5