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Hotel Excelsior

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#72 of 391 Hotels in Munich
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491 Reviews from our TripAdvisor Community

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Showing 299: English reviews
Perth, Western Australia
Level Contributor
63 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed 4 weeks ago via mobile

Hotel is modern and clean. Booked an Alpine room which is large and spacious. Big bathroom with a great shower. Even a separate toilet. Central location to main train station and even to city centre. Quiet in the rooms even with trams and buses close by (we were on the second floor). Can not fault the place

Helpful?
Thank cas65
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear cas65, Thank you for taking the time to review our hotel on tripadvisor. It was truly a pleasure having you as our guest during your visit to Munich. On behalf of the entire team, we are so pleased that you enjoyed our alpine rooms and the Hotel Excelsiors central location We look forward to welcoming you back! Best regards,... More 

Zeist, The Netherlands
Level Contributor
20 reviews
4 hotel reviews
Reviewed 4 weeks ago via mobile

For many years we stay in Geisel Hotel Excelsior if we have to visit Munich. It doesn't have the power showoff of a luxery 5 stars hotels but I grant you a 6 * hospitalty, luxery rooms, warm welcome and one of the best places to stay in Munich. And don't forget to have a meal in Geisels Vinothek, adjacent... More 

Helpful?
Thank Paul V
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Paul V We are delighted to read your kind review, and appreciate your continued support of our Hotel Excelsior and Geisel’s Vinothek. Thank you for taking the time to share your experience on tripadvisor. We look forward to welcoming you back to Munich. With Warmest Regards, Isabelle Hein (Quality Manager) and the team of the Hotel Excelsior More 

Maryland
Level Contributor
3 reviews
Reviewed 29 October 2016

Located near the Munich Train Station, this hotel is nondescript on the outside but charming and comfortable inside. The staff was very pleasant and efficient. My room was nicely appointed. The bathroom was small but has been recently remodelled with up-to-date tiles and fixtures. The surprise was that they determined that my birthday was during the visit, and sent me... More 

Helpful?
Thank Tdubya2016
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Tdubya2016 Thank you for this nice review of your stay at our Hotel Excelsior. We are happy to read that you liked the style and décor of the inside of our hotel, as well as the room and especially the staff. It has been our pleasure to surprise you for your birthday! Already today we are looking forward to... More 

Southampton, United Kingdom
Level Contributor
50 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 21 October 2016 via mobile

We decided to try Oktoberfest and chose the Excelsior as it was close to where the fest is held and also close Marienplatz. The hotel is stylish and comfortable and the rooms were really spacious and comfortable, but the real star of establishment are the staff. Always really helpful and looking to please they found out that it was my... More 

Helpful?
Thank ppuk1
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear ppuk1 Wow, what a nice recommendation! Thank you very much for acknowledging and praising our staff as well as our property. I’m glad you loved your stay and that we were able to leave a memorable impression. We look forward to welcoming you soon again, and send you our best regards, Isabelle Hein (Quality Manager) and the team of... More 

Sewell, New Jersey
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 October 2016

Loved everything about it! Room was big and comfortable and tastefully decorated, espresso maker in room( made me so happy) Staff so welcoming and helpful which made experience even better. Close to everything. You can walk or take train to wherever you want to go. Loved It!! I would go back there in a heartbeat.

Helpful?
Thank Lisabellettiereberna
Isabelle H, Manager at Hotel Excelsior, responded to this review

Dear Lisabellettiereberna Thank you very much for your kind and lauding words for our hotel Excelsior. We are delighted that you fancied the style and décor of our accommodations. We really value your feedback on our staff and I will make sure to pass on your compliments. Looking forward to seeing you soon again in Munich, We send you our... More 

Level Contributor
2 reviews
Reviewed 30 September 2016 via mobile

I spent a night in this hotel repeatedly and I have to say I am very satisfied with this accommodation. Excellent bavarian hospitality! Just I was surprised that they aren't provide Czech Tv channels on the room? Czech Republic is neighbouring country and I believe I am not only Czech who use an accommodation at the hotel!

Helpful?
Thank Jan P
Florian W, Manager at Hotel Excelsior, responded to this review

Dear Jan P, Thank you for taking your time to evaluate us on tripadvisor. We are happy to hear, that you enjoyed your stay with us. I will forward your comment about the TV channel to our technical department. Please accept my sincerest regards Florian Weiss Rooms Division Manager and the Hotel Excelsior Team More 

Manchester, United Kingdom
Level Contributor
9 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 27 September 2016

2 night stay for business and to take in Oktoberfest. Nice clean room and facilities. Particularly nice to have high quality soaps and shampoos etc. The service from staff at all times was excellent - always friendly and pro active in wanting to help. Breakfast good standard. Only drawback for me was that single bed was far to small for... More 

Helpful?
Thank Jurptk
Florian W, Manager at Hotel Excelsior, responded to this review

Dear Jurptk, Thank you for your good review and especially for the positive feedback on our staff. I am glad that you felt comfortable staying with us and enjoyed our Guest Amenities and convenient downton location even so I regret that the single bed was far to small. We hope to seeing you again and remain with best regards from... More 

Thessaloniki, Greece
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 September 2016

The room was nice. I had a double bed but the room was ONLY for 1 person.The problem was the lack of AC....Unaccxeptable. The service was really good as if they were trying to compensate the lack of the AC.

Helpful?
Thank ctrak
Florian W, Manager at Hotel Excelsior, responded to this review

Dear ctrak, Thank you for taking your time to evaluate us on tripadvisor. It saddens me to read that you were not satisfied with your room. Please accept my apology for the bad experience you had at Hotel Excelsior. But I am very pleased to inform you, that we will upgrade another 60 rooms as of January 2017 and this... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 21 September 2016 via mobile

Wonderful staff. Helpful in all aspects for things to do while here and how to get there. If you need something all you need to do is ask. The restaurant needs reservations at dinner time for good reason, it is outstanding!! They will accommodate you at the bar if no tabe is available.

Helpful?
Thank Dee S
Florian W, Manager at Hotel Excelsior, responded to this review

Dear Dee S, What a great rating and nice comment! Thank you for this, which makes us all very proud. We are happy to hear, that you enjoyed your stay with us so much and are really looking forward to a possible next visit here at Hotel Excelsior Please accept my sincerest regards Florian Weiss Rooms Division Manager and the... More 

Park City
Level Contributor
16 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 20 September 2016 via mobile

We stayed here after flying in. Very close and convenient to the train station and downtown area. Though the neighborhood around the train station is sketchy, the hotel is a gem in an easy to reach location. The staff was helpful and arranged dinner for us. The room was large and had much space.

Helpful?
Thank Joan M
Florian W, Manager at Hotel Excelsior, responded to this review

Dear Joan M, Thank you for sharing this great comment and laud for us with all tripadvisor readers. We are happy to hear, that we could make your stay after fllying very comfortable. I can understand, the area is, as with all main train station areas worldwide, not very nice and attracts naturally some strange people. We are looking forward... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Family Rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Hotel Excelsior is one of best located hotels in Munich city centre. The hotel distinguishes itself with traditional Bavarian hospitality, elegant country-house style and personal service. This family-owned and managed first-class hotel is a member of the Preferred Hotels & Resorts group, and delights its guests with an incomparable blend of relaxed atmosphere and warm Bavarian sophistication The ground floor luxuriates in refined country-house style and ceiling frescos. The upper floors are a little more modern. Business people from Munich and all corners of the globe use our elegant conference rooms with lobby for their company events. The hotel houses a traditional restaurant that serves delicious Bavarian-Italian specialties, and an outstanding selection of fine wines - Geisel's Vinothek. Situated just across from Munich's central railway station, the Hauptbahnhof, the Hotel Excelsior receives its guests in a quiet location not far from the old Botanic Gardens. The entire Munich inner city, major attractions such as Marienplatz, and many more besides, can be reached in just a few minutes, either on foot or using Munich's excellent underground trains, trams or buses. ... more   less 

Additional Information about Hotel Excelsior

Address: Schuetzenstr. 11, 80335, Munich, Bavaria, Germany
Region: Germany > Bavaria > Upper Bavaria > Munich
Price Range: RM697 - RM1,825 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hotel Excelsior 4*
Number of rooms: 118
Reservation Options:
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Also Known As:
Excelsior Munich
Excelsior Hotel Munich
Hotel Style:
#10 Green Hotel in Munich
#39 Romantic Hotel in Munich
#44 Luxury Hotel in Munich
#68 Family Hotel in Munich
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Excelsior staff and other travellers.
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Questions? Get answers from Hotel Excelsior staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Have look at the room space before making a choice of room type.”
 of 5 bubbles PattanMadhu, 1 Dec 2016 | Read review
“Alpine rooms are the best”
 of 5 bubbles Mule2014, 20 Nov 2016 | Read review
“Nothing in particular”
 of 5 bubbles Tdubya2016, 29 Oct 2016 | Read review
“insist on double bed if single traveller”
 of 5 bubbles Jurptk, 27 Sep 2016 | Read review
“We suggest choosing a room that does not face the steet, to minimize the potential traffic noise.”
 of 5 bubbles , 7 Sep 2016 | Read review
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