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Axel Hotel Berlin

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Axel Hotel Berlin
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1,582 Reviews from our TripAdvisor Community

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Showing 979: English reviews
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Reviewed 2 days ago NEW

I spend 5 days in Axel hotel, it was pioneering and beautiful. The personnel was polite, the room was very nice and the breakfast delicious. The location was superb, very close to the metro and the Ku damn area. Highly recommended!

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Helpful?
Thank Maritina P
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Maritina, Thank you for your comment about Axel Hotel Berlín. We are pleased that you have stay in our hotel. We strive to provide the ultimate service while maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. We look forward to seeing you here again in the not-too-distant future. Best Regards, Juan...

Luton, United Kingdom
Reviewed 1 week ago

I booked the Axel Hotel from an extension to the Easyjet Website through Bookings .com. i knew i would be staying in a gay/hetro friendly hotel but this did not put me off as all hotels have a mixture of straight and gay people staying in them anyway and Berlin is no different to anywhere else. The only things that...

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Helpful?
Thank Steve A
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Steve, We greatly appreciate the magnificent reviews and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat with us and be part of Axel Hotels. Kind Regards, Juan Carlos Utrilla General Manager Axel...

Orlando, Florida
Reviewed 1 week ago via mobile

This is possible the strangest hotel I've ever stayed at! Firstly I didn't realise it was in the gay quarter of Berlin which is not a problem but there are so many mirrors I keep walking into things! No tea of coffee in the rooms either which is a pain!

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Helpful?
Thank mrcrome
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Mr Crome, Thank you so much for staying with us and for your opinion. We strive to make your stay as pleasant as possible. I would like to apologize if the hotel was not as your expectations. The design is very special and many of our guest like it very much. As well we are sorry that you expected...

London, United Kingdom
Reviewed 2 weeks ago

I usually do not leave reviews however, I thought It would be nice to share with you guys my experience at Axel Hotel. Upon my arrival I was warmly welcomed by Manu at the reception who I had a little chat and I was provided with maps, directions and nice recommendations about the surrounding area. He kindly asked me to...

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Helpful?
Thank Rod O
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Rod, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General...

Reviewed 2 weeks ago via mobile

First time at Axel Hotel Berlin...where do I start? First of all, this hotel is listed on all the sites all over the internet, hence depending on where you look for it, you get different prices, not always to your advantage! Had that experience with trivago and booking.com, where some rates you book are not refundable. very customer unfriendly in...

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1Thank Christos S
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review
Google Translation

Lieber Christos, als erstes möchte ich dir dafür danken, dass du dich während deines letzten Aufenthaltes in Berlin für das...

Manchester, United Kingdom
Reviewed 3 weeks ago

When we booked it said nothing about the spa , gym not being available which it wasn't when we stayed. The rooms are basic even though we booked a superior double, room 314 certainly wasn't superior, if it was I dread to see the basic rooms. There was a telephone ringing on and off all night and the drains kept...

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Helpful?
Thank StalybridgeTony
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Tony, First of all I would like to thank you for staying with us during your last visit in Berlín. Also thank you for your opinion and for sharing it with all travelers. Your opinion it´s very helpful for us and we really appreciate you take your time and give us your point of view about us. The hotel...

Reviewed 3 weeks ago via mobile

Stayed here booked a standard room but with the renovation works on the 6th we we told we would get a upgrade this didn't happen , a very dark hotel all the walls were black , shower room was good with a decent shower the smell of the drains left a nasty pong in the room had to leave the...

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Helpful?
Thank Anthony C
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Anthony, First of all I would like to thank you for staying with us during your last visit in Berlín. Also thank you for your opinion and for sharing it with all travelers. We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. We really appreciate your time and...

Leeds, United Kingdom
Reviewed 4 weeks ago

Booked this hotel as was a good deal at 210 Euros for 3 nights. Overall it was a good stay with the location being excellent to visit all the sights in Berlin. The bed was very comfortable and although the room is darkly furnished there are plenty of lights to illuminate the room. The wifi was adequate but not especially...

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Helpful?
Thank tezzatime
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Tezzatime, Thank you for your review, I am sorry that your stay at the hotel was not to your liking. First of all I want to apologize for an atypical situation that has lived in our hotel, I must say that we have already taken action in this regard on its non-satisfaction with staff. Each comment is treated indibidually...

Copenhagen, Denmark
Reviewed 4 weeks ago

Black walls, black curtains, very dim lighting. Bring a torch, or even your own table lamps. The rooms are designer trendy but clearly designed to be looked at rather than used. The shower is a glass cubicle in the middle of the room - the toilet does have a sliding door but even so, if you're sharing the room it...

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Helpful?
Thank Mermate1
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Mermate, I really appreciate your feedback and the time you spent on it. In Axel Hotel Berlín, we always try to improve our services so that our customers can enjoy the hotel and its facilities. I would also like to apologize if our decor was not to your liking, and that our facilities seemed small. I hope you can...

Reviewed 5 weeks ago via mobile

We Very much enjoyed our lastest stay at the Axel. We were lucky enough to stay in the Berlin Suite with its fab views. We found the service to be friendly ( if a touch reserved) and efficient. Shame the spa was closed during our stay, but we look forward to seeing the updated spa when we next stay.

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Helpful?
1Thank Paul K
AxelhotelBerlin, Gerente at Axel Hotel Berlin, responded to this review

Dear Paul, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General...

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Staying in Schoneberg

Neighbourhood Profile
Schoneberg
In 1963, Schöneberg was the centre of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the centre of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Room Service
Official Description (provided by the hotel)
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay. ... more   less 

Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str. 13-15, 10789 Berlin, Germany
Region: Germany > Berlin > Schoneberg
Price Range: RM297 - RM1,094 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Berlin 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Expedia, Agoda, Hotel.de, Priceline and Jetsetter so you can book your Axel Hotel Berlin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#114 Business Hotel in Berlin
#121 Luxury Hotel in Berlin
#145 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Berlin staff and other travellers.
7 questions
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Questions? Get answers from Axel Hotel Berlin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The higher the better and at the back of the hotel away from the main road.”
 of 5 bubbles steveaC746WC, 14 Mar 2017 | Read review
“Room facing the garden are very quiet”
 of 5 bubbles rlso, 10 Mar 2017 | Read review
“Do your homework before booking.”
 of 5 bubbles Astroboy2011, 17 Jan 2017 | Read review
“rooms facing the main road can be noisy”
 of 5 bubbles ashleyhorsley, 29 Dec 2016 | Read review
“Check the room before you accept it.”
 of 5 bubbles ley123, 6 Dec 2016 | Read review
5 of 5