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Axel Hotel Berlin

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Axel Hotel Berlin
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1,542 Reviews from our TripAdvisor Community

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Showing 954: English reviews
Reviewed yesterday NEWvia mobile

On arrival we were provided with a free room upgrade, which was very unexpected and started our stay in Berlin on a high. The staff were all very welcoming and always had a smile on their face. The room was very clean and stylish, with good amenities. The location of this hotel is pretty good, with the metro only a...

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Thank Raggett20
Workington, United Kingdom
Reviewed 1 week ago via mobile

My partner and I stayed at your Berlin hotel from 27th December till 1st January - a trip which we had been looking forward to all year, but we are very disappointed. The hotel was not what we were expecting - the open plan bathroom caused the bedroom area to smell and wasn't very clean. The so-called door to the...

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1Thank rugbyladuk
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 1 week ago via mobile

This is our second visit here! Room was great as always clean and always maintained at a high level. Reception really professional and helpful. Only bad point was the cleanliness of the spa. Used towels everywhere and no product in showers. Other than this nothing bad to say!! Location is great 5 mins from tube and Schoenberg gay scene. We...

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Helpful?
Thank Rammatt
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Rammatt, First of all I would like to thank you for staying with us during your last visit in Berlin. Also thank you for your opinion and for sharing it with all travelers. On behalf of the entire team, I apologize if the cleaning was not completely to your liking, because usually what our customers most positively comment is...

Bryansk
Reviewed 2 weeks ago

Hotel has two advantages: a good location, close to underground and KaDeWe and excellent breakfast. Rooms is big enough, but so dirty! My room was full of dust, I found spider web in the corner of the door. Every day I complained about that, but unfortunately nothing changed. Spa was closed and I was not informed about that. Very dissapointed.

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3Thank Alex_G32
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Alex, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Brighton, United Kingdom
Reviewed 2 weeks ago

Stayed here in December for a few nights. The location is brilliant and very central and close to transport links. Also in a great area for going out at night with bars and clubs right around the corner. The room was really lovely and nice large bed. Breakfast was very nice if a little limited and unfortunately the spa was...

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Thank Rob D
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Rob, Thank you so much for staying with us and for your opinion, it´s very helpful for us. We strive to make your stay as pleasant as possible. We provide maximum efficiency in your individual care regarding both quality of our services and accommodation aspects. Hope to see you back here in any of our Axel Hotels. Kind Regards,...

Devon
Reviewed 2 weeks ago via mobile

Love this hotel. Stayed several times. It really is worth paying a bit more for a junior suite. Beautiful design and fab views. Staff are friendly and helpful. Bar and restaurant have a new look and it has really improved the place. The wellness area was closed during our stay, which was disappointing. However, we still enjoyed our stay.

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Thank GeoDevon
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Geo, First of all I would like to thank you for staying with us during your last visit in Berlín. Also thank you for your opinion and for sharing it with all travelers. Your opinion it´s very helpful for us and we really appreciate you take your time and give us your point of view about us. We hope...

Reviewed 2 weeks ago

I visited this hotel in December 2016 as a holiday after previously staying in the hotel a couple of years ago. I booked direct through their website, where hotel facilities listed included a spa and outdoor hot tub (which, having previously used had really enjoyed). I arrived to be greeted and let into my room, which had a stale smoke...

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1Thank ashleyhorsley
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Ashley, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn...

Antwerp, Belgium
Reviewed 4 weeks ago

This hotel has a perfect location and seems to attract a fashion crowd, but what surprised us most is how friendly, no-attitude the staff are. They helped a lot with organizing our sight-seeing in this most intriguing city. Definitely will return.

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Thank Pdm_antwerp
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Guest, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General...

Belfast, United Kingdom
Reviewed 5 weeks ago

This was my first time visiting Berlin and I had looked at a lot of options for hotels on my stay but on a recommendation I plumped for this one. On arrival check in was very efficient. First impressions of the room were great, I loved the dark wood work and the use of glass round the Jacuzzi bath but...

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Thank David N
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear David, Thank you for your comment about Axel Hotel Berlín. We are pleased that you have stay in our hotel. We strive to provide the ultimate service while maintaining an enjoyable atmosphere. Nothing is more important to us than well being of our customers. Please have a look on our website or write us an e-mail to be sure...

Reviewed 12 December 2016 via mobile

We really enjoyed our stay at the Axel hotel. The staff were friendly and helpful. The hotel itself is in a great location with fantastic transport links just a few minutes walk away. Our room was clean and modern.

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Thank Mark W
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Mark, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General...

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Staying in Schoneberg

Neighbourhood Profile
Schoneberg
In 1963, Schöneberg was the centre of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the centre of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
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Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay. ... more   less 

Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str. 13-15, 10789 Berlin, Germany
Region: Germany > Berlin > Schoneberg
Price Range: RM268 - RM830 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Berlin 4*
Number of rooms: 85
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Travelocity, Booking.com, Priceline, Agoda and Jetsetter so you can book your Axel Hotel Berlin reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Hotel Style:
#114 Business Hotel in Berlin
#117 Luxury Hotel in Berlin
#145 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Berlin staff and other travellers.
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Questions? Get answers from Axel Hotel Berlin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms facing the main road can be noisy”
 of 5 bubbles ashleyhorsley, 29 Dec 2016 | Read review
“Check the room before you accept it.”
 of 5 bubbles ley123, 6 Dec 2016 | Read review
“for a small surplus you can get a junior suite, and they are reall wurth the price.”
 of 5 bubbles timothyv811, 16 Nov 2016 | Read review
“Outer rooms on the higher floors, if you can splurge, go to a suite.”
 of 5 bubbles jumper_si, 4 Nov 2016 | Read review
“Room with inner garden view are more quiet.”
 of 5 bubbles MarcoTreviso_12, 2 Nov 2016 | Read review
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