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Axel Hotel Berlin

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Axel Hotel Berlin
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1,520 Reviews from our TripAdvisor Community

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Showing 939: English reviews
Bradford, United Kingdom
Level Contributor
23 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 3 days ago NEW via mobile

We chose this hotel as last time we visited it was amazing. However, this time it is hell if you actyally want yo get any sleep. If being kept awake by phones ringing all night non stop is what you are looking for.....look no further. We complained to reception who were disinterested. We were offered a change of room providing... More 

Helpful?
Thank Pigngoat
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Pigngoat, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn... More 

Madrid, Spain
Level Contributor
30 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 1 week ago

I spent 5 days at Axel Hotel and it was a really good choice, the location is perfect, close to the metro station and surrounded by dozens of gay bars to have fun in! The hotel itself it's particular and it has its own style, I particularly like it and it's a new experience, you should try it ;-) Although... More 

Helpful?
Thank ErnestoLopezRB
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Ernesto, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General... More 

Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 1 week ago

I came here on a weekend with my partner for a short break. I went in with no real expectations, although I had heard that the amenities were excellent, and it was one of the reasons for choosing the Axel over other hotels in the area. Both of us had quite a few surprises. Some very pleasant, some not so... More 

Helpful?
Thank Mike P
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 weeks ago

Well let me say this hotel is not perfect, but still staff is very kind and polite. Wifi can be sometimes slow and there was no wellness when I was there. Anyhow, like i said, I liked the hotel. I got a free upgrade from the receptionist. Overall is clean. Good breakfast buffet. Good located, close to metro station. As... More 

Helpful?
Thank Timothy V
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Timothy, Thank you very much for your wonderful review. We are delighted for your excellent comments about our Hotel. Axel Hotel Berlín is synonymous of quality and this is what we want to offer to all our guests. What really matters to us is that our customers have a pleasant stay in our hotel and feel at home, because,... More 

London, United Kingdom
Level Contributor
19 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 2 weeks ago via mobile

I booked a room here giving up in all bad reviews about service and buffet. When I arrived here the receptionist was arrogant, and was not bothered to be welcoming, not a good first impression. Decided to give them a chance and tried to enjoy my long weekend there but everything just went from bad to worse. Poor quality "mini... More 

Helpful?
Thank Kiancat
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Kiancat, We appreciate your opinion and your time to give us the opportunity to improve our services. We have taken note of your comments and hope to remedy soon, in order to improve our quality and service. Yours sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín More 

Zurich, Switzerland
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 4 weeks ago

First I'd just like to say that the staff were very friendly, all the way from the reception to cleaning staff (ok all but one guy). I stayed in a suit that was at the end of 4. Stock and it was well kept and clean. However I do notice a very small sewage buildup and therefore when you don't... More 

Helpful?
Thank Claudomyo
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Claudomyo, We greatly appreciate the magnificent reviews and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat with us and be part of Axel Hotels. Kind Regards, Juan Carlos Utrilla General Manager Axel... More 

Ljubljana, Slovenia
Level Contributor
17 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 4 weeks ago

The stay at Axel Berlin was overall a nice experience. The design is contemporary and nice, staff polite and helpful, cleaning crew do their job well. the gym is pretty decent for a hotel gym, spa was fun. The hotel is pretty close to the metro station. I would go for the one of the outer rooms again, maybe in... More 

Helpful?
Thank jumper_si
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Guest, First of all I would like to thank you for staying with us during your last visit in Berlin. Also thank you for your opinion and for sharing it with all travelers. I have taken note of your comments and hope to remedy soon, in order to improve our quality and service. I hope to see you soon... More 

Marseille, France
Level Contributor
22 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 4 weeks ago

Just a super nice hotel, larger than it's Barcelona brother, but equally nice. We had problems getting there for personal reasons and to help relieve our stress, we got an upgraded room. Super nice and very thoughtful - can't say more than that. Foods not too bad either if you like American food, so too is breakfast.

Helpful?
Thank CurtisChristophe
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Christophe, Thank you so much for your great opinion!! We really appreciate your time to give us your opinion, for us is always welcomed our guests help to improve our services. We are pleased to have had you with us and hope to see you soon at any of our worldwide Axel Hotels. Million thanks, Juan Carlos Utrilla General... More 

Montebelluna, Italy
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 4 weeks ago

Overall the hotel is ok, with a good location close to public transport and airport service. Common areas are nice and spa area is great and useful after a full day discovering the city (even though in the spa lights are too strong....reducing the wellness atmosphere). Unfortunately the room was more style than ease of use: lack of wardrobe or... More 

Helpful?
1 Thank MarcoTreviso_12
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear Marco, First of all I would like to thank you for staying with us during your last visit in Berlin. Also thank you for your opinion and for sharing it with all travelers. I would like to apologize if your room was not as your expectations. The design is very special and many of our guest like it very... More 

Toronto, Canada
Level Contributor
15 reviews
Reviewed 4 weeks ago

Booked our accommodations here on a whim. Room was clean and of good size. Hotel staff were friendly and offered recommendations for restaurants, nightclubs, and attractions throughout the city. The location of the hotel was okay, however we found ourselves taking taxis frequently. We did, however, discover a great restaurant for Sunday brunch, just around the corner (Restaurant Montevideo). Gym... More 

Helpful?
Thank Mr-TorontoCA
AxelhotelBerlin, General Manager at Axel Hotel Berlin, responded to this review

Dear guest, We greatly appreciate the magnificent reviews and the confidence you have placed in us. We always try to offer the best service and quality to our guests and we are delighted that you value our efforts; please we invite you to repeat with us and be part of Axel Hotels. Kind Regards, Juan Carlos Utrilla General Manager Axel... More 

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Staying in Schoneberg

Neighbourhood Profile
Schoneberg
In 1963, Schöneberg was the centre of the political west, inspiring John F. Kennedy to choose this area to famously announce, "Ich bin ein Berliner." Times may have changed, but modern-day Schöneberg still pays tribute to its historical legacies. Once the richest city outside of Berlin proper, the area's affluent past is still visible in ornate housing facades dating back to the Gründerzeit of the 19th century, while residents in fur coats walking their dogs or shopping in high-end KaDeWe continue the tradition with a modern flair. Schöneberg was also once the centre of the decadent and burlesque nightlife of the 1920s. It was here that Marlene Dietrich partied with Christopher Isherwood and the first gay bar in Germany was founded. Today, the gay community still revolves around Nollendorfplatz. The overground Ubahn station is even illuminated in rainbow colors, paying tribute to Schöneberg's progressive past.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Spa
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Meeting Rooms
Official Description (provided by the hotel)
Located in Schöneberg, the heart of the gay scene in the city, Axel Hotel Berlin is fascinating for its cosmopolitan spirit and delicious, by the careful combination of design and comfort, and for excellent service. The charm and elegant mix of gold on black, overlay and textures make Axel Hotel Berlin a unique space in the German capital. With 87 design rooms, fully equipped to provide guests with maximum confort and a different stay. ... more   less 

Additional Information about Axel Hotel Berlin

Address: Lietzenburger Str. 13-15, 10789 Berlin, Germany
Region: Germany > Berlin > Schoneberg
Price Range: RM290 - RM1,215 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Axel Hotel Berlin 4*
Number of rooms: 85
Reservation Options:
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Hotel Style:
#114 Business Hotel in Berlin
#115 Luxury Hotel in Berlin
#145 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Axel Hotel Berlin staff and other travellers.
6 questions
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Questions? Get answers from Axel Hotel Berlin staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“for a small surplus you can get a junior suite, and they are reall wurth the price.”
 of 5 bubbles timothyv811, 16 Nov 2016 | Read review
“Outer rooms on the higher floors, if you can splurge, go to a suite.”
 of 5 bubbles jumper_si, 4 Nov 2016 | Read review
“Room with inner garden view are more quiet.”
 of 5 bubbles MarcoTreviso_12, 2 Nov 2016 | Read review
“try a suite, and better not the street side (noise)”
 of 5 bubbles gijshuibm, 30 Oct 2016 | Read review
“Book elsewhere”
 of 5 bubbles SimonH725, 29 Oct 2016 | Read review
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