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Leonardo Royal Hotel Berlin Alexanderplatz

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#86 of 633 Hotels in Berlin
Certificate of Excellence
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1 room 2 adults 0 children
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Leonardo Royal Hotel Berlin Alexanderplatz
Leonardo Royal Hotel Berlin Alexanderplatz
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1,757 Reviews from our TripAdvisor Community

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Showing 848: English reviews
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Washington DC, District of Columbia
Reviewed yesterday NEWvia mobile

Food poisoning: ordered ravioli room service for dinner at this hotel. Two hours later, severe cramps, stomach pain and nausea to the point I could not get to the phone to ring concierge. Nearly 23 hours later, I made it to the phone to order ginger ale and they will not waive the room service fee unless I walk down...

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Helpful?
Thank TCJ112
Reviewed 4 days ago NEW

The best hotel I have stopped in so far, staff very helpful and friendly. So much choice at the buffet breakfast, always clean and tidy and fresh lemon water all day at reception. Rooms spacious and modern, everything you need after a long day of sightseeing.

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Helpful?
Thank Jackie H
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Jackie H, Thank you very much for choosing our Leonardo Royal Hotel Berlin Alexaqnderplatz and for your positive feedback and honest words which are also a big motivation for all of our entire team. It is great for us to hear that we totally met your expectations and that you went back home with positive memories. It is our...

Birmingham, United Kingdom
Reviewed 6 days ago NEWvia mobile

Really good hotel! The building itself also has a lot of history. Very conveniently located approx 5 mins walk from Alexanderplatz, next to the park on the 142 and 200 bus route and 30 secs walk to the nearest M4 tram. Our room was immaculate, cleaned well on a daily basis and generally very tidy. Facilities in the room (deluxe...

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Helpful?
Thank Matthew L
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Matthew L, Thank you for taking time to evaluate us and informing us about your impression on our Leonardo Royal Hotel Berlin Alexanderplatz. It is most important for us to satisfy our guests. We are very grateful, that your experience has been a positive one. This means to us motivation and incentive at the same time, for which we...

Reviewed 6 days ago NEWvia mobile

I was very pleased with this hotel it was definitely good value , it was very clean the staff were friendly and made our stay in Berlin worth while.it was not far to walk into the centre Berlin .so a thumbs up

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Helpful?
Thank marvellous007
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear marvellous007, Thank you very much for choosing the Leonardo Royal Hotel Berlin Alexanderplatz and your feedback which is a big motivation for our entire team. It is great for us to read that we met your expectations and that you went home with positive memories. We would be happy to welcome you again soon and wish you all the...

Dumfries, United Kingdom
Reviewed 1 week ago

We had city break in Berlin and I use a small manual wheelchair. This is my first city break where we flew in and used public transport, so it had to be good, and it was. Booking with the hotel was a little frustrating as I was not able to book the wheelchair accessible room via the website. I had...

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Helpful?
Thank Richard T
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Richard T, Thank you very much for taking the time to evaluate your stay at Leonardo Royal Hotel Berlin Alexanderplatz. We highly appreciate your feedback. It helps us to question and improve our service and performance. Based on the monument protection of our hotel, we cannot change the building construction. Good to hear that you were completely satisfied with...

Reviewed 1 week ago via mobile

Very nice hotel in Berlin, situated in the east, that is a 10 minute walk from Alexanderplatz which is very central. Greeted by friendly staff on arrival. Lovely spacious room, with a very comfortable bed. Breakfast buffet had the most choice I have ever seen. It was excellent. Would recommend to anyone planning a visit to Berlin.

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Helpful?
Thank Linda M
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Linda M, Thanks for deciding on the Leonardo Royal Hotel Berlin Alexanderplatz and for providing us with such a good evaluation after your stay. All advises and annotations are very helpful for us as we permanently want to improve our service quality. We hope you visit us soon again. Best regards

Spring, Texas
Reviewed 1 week ago

Great hotel with value for your money, excellent buffet breakfast with lots to choose from. Internet included is slow, could be better. Overall very attentive staff. When we arrived in spite our room was not ready, the found us one as we were tired after traveling all night to get to Berlin/thank you staff!

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Helpful?
Thank Jose311
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Jose311, Let me start by thanking you for your feedback regarding your stay at the Leonardo Royal Hotel Berlin Alexanderplatz. It is always our aim to provide our guests with the best possible service and comfort. Great to read that you had a good stay with us and enjoyed our breakfast buffet. With much pleasure we would like to...

Douglas, United Kingdom
Reviewed 2 weeks ago

Stayed here Feb 2017 it's a drab building from the outside but once inside it's warm clean and spacious, the staff were helpful and spoke perfect English as well as there own toungue, the rooms were big with the usual facilities. Bar area was pleasant with an electronic band played across 3 plasma screens good service and although I didn't...

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Helpful?
Thank Jpb182
Daniela D, Guest Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Jpb182, Thank you very much for your feedback and providing us with your impressions of the Leonardo Royal Hotel Berlin Alexanderplatz. It is our aim to provide our guests with the best possible service and comfort. Good to hear that you really enjoyed your stay. This means to us incentive and motivation at the same time. We would be...

Folkestone, United Kingdom
Reviewed 2 weeks ago

The hotel is a short walk from Alex. It has good services and not many irritations. Within the imediate area there are some local shops. The breakfast is ample, but at 19€ each, slightly pricey,if staying for a week.Before 0630, early birds have a complementary selection. The church next door provides a complementary 0800 wake up!.

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Helpful?
Thank SoreDogs
Daniela D, Public Relations Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear SoreDogs, We want to take the chance to thank you for your feedback regarding our Leonardo Royal Hotel Berlin Alexanderplatz. We do our best to accommodate our guests and make sure they will experience a memorable and comfortable stay. Thank you for praising our good location near the Alexanderplatz and our service. We would be delighted to welcome you...

Dallas, Texas
Reviewed 3 weeks ago

Based on a 5 dAY STAY FROM FEB 28 TO MARCH 5, 2017 The room was very poorly climated, facing the morning sun and the AC vent not powerful enough to heat the whole room during the night and cool it during the day. The spa hours are very limited and very difficult stairs to climb on a separate floor,...

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Helpful?
Thank callcentertiger
Daniela D, General Manager at Leonardo Royal Hotel Berlin Alexanderplatz, responded to this review

Dear Callcentertiger, thank you for your support and your honest und helpful words. We appreciate your constructive feedback very much. It helps us to recognize our weaknesses and improve our performance. Sustainability of customer satisfaction is very important to us. We regret that you did not enjoy our stay with us and we would like to apologize deeply for the...

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Staying in Friedrichshain

Neighbourhood Profile
Friedrichshain
When you arrive at Warschauer Strasse in the heart of the district, you have found one of Berlin’s party hotspots. At night in Friedrichshain, the energy is palpable and the streets of this old worker's quarter are full of street musicians. On one hand, you may find a bar with international crowds, electronic music, long lines and panoramic views - on the other, an outside venue by old train yards featuring decrepit buildings and live alternative music. No matter your taste, the best way to end a night out in Friedrichshain is sitting by the Spree River at the East side gallery, the longest and best preserved piece of the Berlin Wall, watching the sun rise over the beautiful Oberbaum Bridge.
Explore this neighbourhood

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Unique. Purist. Elegant. The 4* Leonardo Royal Hotel Berlin welcomes you few steps away from the famous Alexanderplatz. Upon your arrival in the spacious lobby, you will experience a symbiosis of historical architecture and contemporary designer furniture, framed in a subtle and harmonious colour concept. The hotel, offering FREE Wi-Fi, a restaurant, bar/lounge, 1.000 m² conference area, and 346 rooms and suites, is crowned by an exclusive wellness area on the seventh floor with breathtaking views over Alexanderplatz. ... more   less 

Additional Information about Leonardo Royal Hotel Berlin Alexanderplatz

Address: Otto-Braun-Strasse 90, 10249 Berlin, Germany
Region: Germany > Berlin > Friedrichshain
Price Range: RM322 - RM649 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Leonardo Royal Hotel Berlin Alexanderplatz 4.5*
Number of rooms: 346
Reservation Options:
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Hotel Style:
#31 Spa Hotel in Berlin
#57 Romantic Hotel in Berlin
#67 Luxury Hotel in Berlin
#83 Business Hotel in Berlin
#116 Family Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Royal Hotel Berlin Alexanderplatz staff and other travellers.
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Lancashire, United Kingdom
5 months ago
Southend-on-Sea, United Kingdom
over a year ago

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Questions? Get answers from Leonardo Royal Hotel Berlin Alexanderplatz staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“445 - courtyard room, small hidden slope in room, mind you don't trip. Lots of space for a wheelchair to move around in and very warm.”
 of 5 bubbles RichardT150, 20 Mar 2017 | Read review
“Got a room on the 3rd floor, get a room near the elevator. Hotel has lots of rooms.”
 of 5 bubbles Jose311, 19 Mar 2017 | Read review
“Rooms next to church bells could annoy some.”
 of 5 bubbles SoreDogs, 9 Mar 2017 | Read review
“Insist on a complimentary upgrade if the room is not up to standards, prearrange room cleaning schedule with cleaning staff”
 of 5 bubbles callcentertiger, 8 Mar 2017 | Read review
“Ask the concierge for the number of the bus to take which will go past the main tourist attractions in central Berlin”
 of 5 bubbles IndiraD_12, 24 Feb 2017 | Read review
5 of 5