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Very disappointed in the service received as the employees are rude and do not care about the customers. I complained about my shower being blocked and it backed up making the the shower absolutely filthy. The employee said there's nothing she can do!!!! Absolutely outrageous!!!...More
2 Thank Tamanna R
Response from AO_Support, Leiter Gästebetreuung at A&O Berlin HauptbahnhofResponded 9 February 2015
thank you very much for your feedback!
We are very sorry that you were not satisfied with your stay at the A&O Berlin Hauptbahnhof.
We have no policy about not cleaning the rooms, they are cleaned before every new arrival.
During the stay...More
This hotel is part hostel,part hotel right in the heart of the city centre. The rooms are clean and good value for money. On the minus side the check in staff are young and clearly inexperienced. I requested a quiet room but was given one...More
we were stuck for an extra night over christmas in berlin & booked to stay at this combination hotel/
hostel; a two bedded room was small but super clean with a nice ensuite bathroom; they served a breakfast buffet for an extra charge but well...More
Response from AO_Support, Leiter Gästebetreuung at A&O Berlin HauptbahnhofResponded 6 February 2015
thank you so much for your review!
We are glad to hear that you enjoyed your stay at the A&O Berlin Hauptbahnhof.
As we constantly try to offer our guests comfortable, tidy rooms and good service we are always happy to receive comments...More
The beds were uncomfortable, the room was never cleaned during our three-night stay, and the hotel hallways smelled bad. You could probably accept this from a cheap hotel, but this one is really over priced.
The only good thing is it's close to the train...More
1 Thank aldoalfaro
Response from AO_Support, Leiter Gästebetreuung at A&O Berlin HauptbahnhofResponded 4 February 2015
thank you very much for your comments!
We are very sorry that you encountered problems during your stay at the A&O Berlin Hauptbahnhof.
We regret the unsatisfactory cleaning you experienced in your room during your stay.
The irregular cleaning was reported to our external...More
The rooms and bathrooms were clean, the sheets and towels were fresh, it's really close to the main train station and there are signs showing you how to get there. The wifi was good in the lobby but it was really bad in the room....More
US$25 - US$124 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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You may not realize Moabit is one of the city’s most central neighbourhoods when you arrive at Hauptbahnhof (central station). Surrounded by waterways, Moabit is a quiet island protected from the hustle and bustle of Berlin. The crowds that do gather prefer spending their evenings in cozy restaurants over the party venues offered by other districts. With its beautiful parks, old housing and romantic industrial areas, life
has traditionally been relaxed and a bit slower here. But the tone may soon be changing. Reasonable housing costs and proximity to city centre are attracting more young Berliners and international visitors. This interest is encouraging new bars, cafés and nightclubs, making Moabit a candidate for most up-and-coming neighbourhood in the city.