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The Westin Grand Berlin

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#94 of 633 Hotels in Berlin
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1 room 2 adults 0 children
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The Westin Grand Berlin
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2,609 Reviews from our TripAdvisor Community

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Showing 1,650: English reviews
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Paris, France
Reviewed 3 days ago NEWvia mobile

Had a nice stay. I had booked a room with terrasse, obviously they did not take it into account when they gave me my keys. They changed me after. They lend umbrellas. The breakfast is good, a buffet with many fresh things, but 30euros + is quite expensive for that when there isn't so many hot dishes. Beds are good,...

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Thank NathalieH36Paris
Reviewed 4 days ago NEWvia mobile

This should have been a 5* review - our room was stunning, so comfortable and very impressive. We had a slight issue with the coffee machine and someone was with us right away fixing the issue. We didn't include breakfast in our stay, but we decided to go on the 2nd morning of our stay, we had looked at the...

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Thank LouMil18
London, United Kingdom
Reviewed 5 days ago NEW

Everyone in my party of 6 enjoyed this hotel, although the WiFi was patchy in certain rooms (on the 6th floor) which meant that some needed to visit the reception to access the internet. The rooms are adequately sized, & seem recently refurbished to a high standard. The lobby bar is good, but the swimming pool is quite small. The...

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Thank zakl186338
Wrexham
Reviewed 6 days ago NEWvia mobile

We visited The Westin to celebrate my 50th and on first impression it appeared to be a very nice Hotel.I had requested a room with a nice view but was given one with a view of grotty roof tops and at reception they then tried to upgrade us to a room with a nice view for €40 per night extra..Errrr...

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Thank SnowyWrexham
Hof, Germany
Reviewed 1 week ago

We got upgraded to a Junior Suite. While the upgrade itself was nice, the room was not really so. The furniture in the room was old-fashioned, the winter blanket was very heavy (it felt like several kilograms), the wood above the bedroom window was worn. The service was very good. This was the reason why I gave "very Good" instead...

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Thank Jakob G
Canton of Ticino, Switzerland
Reviewed 2 weeks ago via mobile

very nice hotel in central position in Berlin. Average but confortable size rooms. The room rate may change a lot if the stay is concomitant with a big fair. Free internet in the room is only for a limited time, then the rate is quite elevated.

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Thank Pledoc
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Guest, A very nice comment and we thank you very much for it and for your stay of course. Your review will help us in monitoring and improving our service standard to make your next stay even better. The Westin Grand Berlin-Team, Andrea W.

Reviewed 2 weeks ago

When arrived we were put in a twin room when we ordered a queen room. We asked to move to a queen room, as were non were available we were upgraded. Good customer service. Hotel look amazing and is perfectly situated for all major hotspots. We were their for the Xmas Markets and one of the largest was a 2...

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Thank SAC28
Hellertown, Pennsylvania
Reviewed 3 weeks ago via mobile

This hotel is located in a wonderful area of Berlin! Everything is within walking distance from restaurants, shopping and many hustorical sights! Rooms are large and well appointed particularly for Europe! Fitness center was adequate! Would definitely recommend this hotel while in Berlin

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Thank debrae440
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, It is so great when our guests are impressed in regards to their stay and for that we all here do our utmost. Thank you for your patronage - we are looking forward to your next stay. The Westin Grand Berlin-Team, Andrea W.

Ireland
Reviewed 3 weeks ago

Great central location. My daughter loved the staircase, my wife loved the piano/lobby bar. Concierge was v.attentive. We had booked a Junior Suite but would have preferred a shower separate to the bath. Some items in need of repair/replacing - Management pls note that this what makes a good hotel a great hotel. What is it with WiFi that German...

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Thank Vincent C
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Vincent, We hare pleased that you have choosen our hotel for your Berlin stay and we are glad that you loved to be with us. Thank you for your kind review. Please be advised that we alreday are renovating our rooms and alls rooms should be finished at the last quarter of the year. Free wifi is offered in...

Philadelphia, Pennsylvania
Reviewed 3 weeks ago via mobile

Beautiful hotel, but zero benefits for being a Platinum member. No lounge, no upgrades, no complimentary anything, no fruit, no water, not as much as a thank you for being a loyal platinum customer. Stay at the Marriott instead, & you will gain the benefits you deserve for more than 75 nights.

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3Thank pilotdaly
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, First of all Thank you for your stay and not at least for your review. We deeply regret that we could not meet your expectations. All our guests are valued, but our Starwood members and especially Platinum guest will be treated appropriate. If available you will get a suite upgrade and breakfast is included and you can choose...

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Staying in Mitte

Neighbourhood Profile
Mitte
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Free Internet
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Relish Restaurant & Bar
Relish Restaurant & Bar
Cuisines: European, French, International, Central European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well! ... more   less 

Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Price Range: RM554 - RM1,405 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Berlin 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin
Hotel Style:
#33 Spa Hotel in Berlin
#45 Business Hotel in Berlin
#69 Romantic Hotel in Berlin
#70 Family Hotel in Berlin
#71 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Berlin staff and other travellers.
24 questions
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Questions? Get answers from The Westin Grand Berlin staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Visit Cookies & Cream (trendy veggie restaurant) at the back of the hotel.”
 of 5 bubbles zakl186338, 20 Mar 2017 | Read review
“Garden view Rooms were very quite”
 of 5 bubbles vincentc420, 28 Feb 2017 | Read review
“decided to upgrade with breakfast rather than a view - good decision as we spent all our time in the city and breakfast is Really Good!”
 of 5 bubbles 601emmam, 26 Feb 2017 | Read review
“Garden deluxe room have a really nice view”
 of 5 bubbles GillyAJ, 26 Feb 2017 | Read review
“Ask for garden view”
 of 5 bubbles Franny1987, 19 Feb 2017 | Read review
5 of 5