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The Westin Grand Berlin

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#84 of 662 Hotels in Berlin
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2,488 Reviews from our TripAdvisor Community

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Showing 1,577: English reviews
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 2 days ago NEW

My Fiancee and I stayed here in November 2016, whilst visiting the Christmas markets in Berlin. The hotel itself is very clean, very elegant and there's not much to fault at all. We got upgraded on arrival as our room wasn't ready for us,which was good, how ever im not sure the Junior Sweet was that different to normal room!... More 

Helpful?
Thank Adam J
Kaarst, Germany
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 3 days ago NEW via mobile

The hotel is conveniently located. Berlin at your fingertips for business or leisure. Lobby is nice and restaurant is good. Rooms are spacious but somewhat in need of update. My room was rather warm even after turning off the heating. The vent brought little to no relief and opening the window brings in road noise. Bed was very soft and... More 

Helpful?
Thank hawk2500
Redondo Beach, California
Level Contributor
26 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 6 days ago NEW

The front receptionist at check-in was amazing. I have been traveling for over 2 weeks at this point. Started in Portugal with habitat for humanity than a week in Germany, starting in Neuss and driving to Kassel area and finally to Berlin. We have been on the go and after returning the car and taking the train into Berlin, the... More 

Helpful?
Thank MsTravelBug1970
La Quinta, California
Level Contributor
191 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 1 week ago

The room decor is a bit tired and tattered. The service, however, is still attentive and luxurious and the location second to none. All the trappings of a luxury hotel are preserved -- turndown, a knowledgeable concierge, lots of towels, a great breakfast and a mixologist at the lobby bar. To the hotel's credit its daily room price is significantly... More 

Helpful?
1 Thank Steven W
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Steven, Thank you very much for your stay and for your review. We are always be keen to maintain the hotel. Therefore we will sustain our last renovation works in the next year and will start to refurbish rooms where necessary. With pleasure we have seen that our service was to your satisfaction and that you have had a... More 

Bergen, Norway
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 week ago via mobile

I stayed for two nights for a seminar held at the hotel . The hotel is indeed grand, especially the public areas such as the lobby and restaurants. I had a standard de luxe room on the second floor, which was nice with ALMOST everything one could need - lovely bed, ample closet space, coffee maker. The sound insulation was... More 

Helpful?
Thank Kjetil L
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Kjetil, with pleasure we were your home in Berlin during your conference and we are glad that you liked your stay and felt well. Thank you for your review; we deeply regret the inconveniences with the Wifi and your disappointment; free wifi will be offered in our lobby, but we are working hard to find a more comfortable solution... More 

tokyo
Level Contributor
272 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 1 week ago

We stayed in this lovely property twice on a 2 1/2 month journey around Europe. The second time was a day stay to get some rest between two over night trains with sleeper cabins. This is a great choice within walking distance of the Brandenburg Gate and the remains of Checkpoint Charlie, other memorable places I knew as a graduate... More 

Helpful?
Thank warren D
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Warren, we thank you for having chosen our hotel even twice and we also thank you for your kind review. It is always our aim to make our guests stay comfortable and and we are glad that you enjoy your stay. Thank you for your patronage; we hopefully will be again your first choice in the future. The Westin... More 

1 review
Reviewed 2 weeks ago via mobile

This was my partner and I first time in Berlin, we paid a lot for three nights away, we arrived, and checked in, we then went to our room to discover that it was a twin room when we paid for a deluxe double! We querried this at reception to be told that no other rooms were available and we... More 

Helpful?
Thank Alexis H
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear Alexis Hislop, Once more we thank you for taking the time to share your feedback also on this platform. Once more I only can say, while I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in... More 

Oxford, United Kingdom
Level Contributor
50 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 2 weeks ago

I stayed here with work for 2 nights. 16th-18th November. 2016. The rooms are old and brown! Need a refurb. The rooms were so hot that you couldn't sleep without the windows being open. The air con was the worst I have ever had!! On a plus point bathrooms were good and the hotel is in a great location. The... More 

Helpful?
Thank pb4040
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Dear guest, first of all we thank you for being with us and also for letting us know your impressions. They are important to us and we evaluate them all to see where and how we can improve our service standard. So please be informed, that some renovations work are planned in the near future, where necessary. However, of course... More 

Stratford-upon-Avon
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 2 weeks ago via mobile

The Hotel is Classically designed and is beautiful to look at when you enter the reception. The rooms are to a high standard and are very comfortable. The meals and drinks available in the lobby bar are to high standard, together with the meals served in the main restaurant. Staff at all times are friendly and helpful. The hotel is... More 

Helpful?
Thank 6dudley
Westin_Grand_Berlin, Executive office at The Westin Grand Berlin, responded to this review

Dear guest, we sincerely thank you for your patronage! So nice to earn such a kind review for our daily hard work. We hope to welcome you again in the not too distant future. The Westin Grand Berlin-Team, Andrea W. More 

Boston
Level Contributor
7 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 2 weeks ago via mobile

Good hotel right near all of the main attractions and convenient to the train and subway stations. Was easy to get around and there is a bus right around the corner that goes to the airport. All the main sites were within walking distance and hotel was nice.

Helpful?
Thank arthurd892
Westin_Grand_Berlin, Executive Office at The Westin Grand Berlin, responded to this review

Arthur, it is our pleasure to have pleased you. Thank you for your stay and for your patronage. With pleasure we would like to be the hotel of your first choice again! The Westin Grand Berlin-Team, Andrea W. More 

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Staying in Mitte

Neighbourhood Profile
Mitte
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Food & drink at the hotel
Relish Restaurant & Bar
Relish Restaurant & Bar
Cuisines: German, European, French, International, Asian, Central European
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well! ... more   less 

Additional Information about The Westin Grand Berlin

Address: Friedrichstrasse 158 - 164, 10117 Berlin, Germany
Region: Germany > Berlin > Mitte
Price Range: RM502 - RM1,470 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Berlin 5*
Number of rooms: 400
Reservation Options:
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Also Known As:
The Westin Grand Berlin Hotel Berlin
Westin Hotel Berlin
Westin Berlin
Berlin Westin
Hotel Style:
#32 Spa Hotel in Berlin
#45 Business Hotel in Berlin
#63 Luxury Hotel in Berlin
#69 Romantic Hotel in Berlin
#70 Family Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Berlin staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't spend to much as i think its much of a much! lovely though”
 of 5 bubbles adamj535, 2 Dec 2016 | Read review
“We were upgraded. Ask for a top floor with a view.”
 of 5 bubbles warrenD190, 22 Nov 2016 | Read review
“Make sure you have a window!!!”
 of 5 bubbles pb4040, 20 Nov 2016 | Read review
“for a more grand hotel feeling, room off the octagonal atrium - for a view, view of Freidrichstrasse room is a good idea”
 of 5 bubbles , 12 Nov 2016 | Read review
“ask for one that faces the courtyard”
 of 5 bubbles mswk, 5 Nov 2016 | Read review
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