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The Westin Grand Berlin

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Traveller (1305)
Room & Suite (630)
Dining (66)
Overview
  • Excellent48%
  • Very good37%
  • Average10%
  • Poor3%
  • Terrible2%
Travellers talk about
“grand staircase”(55 reviews)
“brandenburg gate”(244 reviews)
“heavenly bed”(36 reviews)
AMENITIES
Wifi
Breakfast Buffet
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
5 Star accommodation
All hotel details
Additional information
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Rooms
30 Sep1 Oct
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (3,181)
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Traveller rating
944
758
225
79
41
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758
225
79
41
Show reviews that mention
All reviewsgrand staircasebrandenburg gateheavenly bedunter den lindengreat locationgarden viewmuseum islandlobby barwithin walking distancefive star hotelconcierge serviceper dayholocaust memorialcentral locationaround the cornerbreakfast buffetmajor attractions
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1,061 - 1,065 of 2,047 reviews
Reviewed 10 December 2014

Stayed 2 nights in Westin Grand, Berlin -good location in East of city near Brandenburg gate - very clean comfortable rooms with swimming pool. However we ordered 4 cups of tea one morning and bill came to a whopping €32 , yes 32 euro (€8...More

Thank Mickeysull
Response from Westin_Grand_Berlin, Executive Office at The Westin Grand BerlinResponded 12 December 2014

Dear guest, first of all we thank you for your visit here and for letting us know your thoughts. We deeply regret that you were shocked in regards to our prices. Sure, they may not be cheep, but please consider, that you will be served...More

Reviewed 8 December 2014

very good location on Friedrichstrasse and around the corner to Brandenburg Gate and Gendarmenmarkt … a little run down though as the room we had needs some renovation …wardrobe door not closing properly, the carpet a little bit too much run down, the bathroom shower...More

Thank Matthias F
Response from Westin_Grand_Berlin, Executive Office at The Westin Grand BerlinResponded 12 December 2014

Thank, you Matthias, for being with us and for giving us your feedback in regards to your experiences. We certainly try to upgrade all our SPG guests, Platinum and gold - but it is unfortunately not possible in every case. We regret the impression of...More

Reviewed 4 December 2014

Such a great hotel. Super location on Friedrichstrasse ten minutes from the key S and U stations, fifteen from the Brandenburg Gate and the Reichstag, and close to the cathedral and the Island of Museums (Pergamon etc...). Fabulous reception and seating areas with the ultimate...More

1  Thank Pensionerplus
Response from Westin_Grand_Berlin, Executive Office at The Westin Grand BerlinResponded 12 December 2014

Dear guest, what a pleasure to see that you had an enjoyable stay! Thank you very much for letting us know your experiences. And we are pleased to may inform you that for our guests we offer free internet in our lobby. So you are...More

Reviewed 4 December 2014

Engaged the hotel staff in REPEATED conversation over using my credit card to pay for a friend who was going to stay at the hotel. Needed to fill out an authorization form, which I did with a 500 euro limit. then i did another authorization...More

2  Thank michael f
Response from Westin_Grand_Berlin, Executive Office at The Westin Grand BerlinResponded 12 December 2014

Dear guest, thank you very much for sharing with all of us your thoughts and experiences. Constructive reviews help us in our efforts to improve our service. Indeed a mistake has happend in regards to your invoice. We can understand your anger about that and...More

Reviewed 4 December 2014

We have stayed at the Westin Grand approximately 10 times over 15 years but this was the first visit since 2003. We chose it this time to celebrate our Silver Wedding Anniversary and the demise of the Berlin Wall - same day....As before we booked...More

Thank tonyfoulkes
Response from Westin_Grand_Berlin, Executive Office at The Westin Grand BerlinResponded 12 December 2014

Dear guest, we thank you very much for staying with us again after all the time and we we thank you for your honest and rank evaluation which is very much appreciated as you shows us some issues we could do better. We are not...More

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About
Description
Famous location in the historic city centre, trendy district "Berlin-Mitte", on the corner "Unter den Linden"/ "Friedrichstrasse" and very well connected to all public transportation.Sights like Brandenburger ...More Tor, Checkpoint Charlie, Museumsinsel and Gendarmenmarkt within walking distance. 400 Elegant rooms and suites, lavish lobby with grand staircase, restaurant, bar, summer terrace, spacious hotel garden, spa with indoor pool, fitness area, business center, 10 function rooms. Have a little relaxation and stay well! Less
Hotel class
Contact Information
Hotel Amenities
HOTEL FEATURES
Pool
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Air Conditioning
Airport Transportation
Banquet Room
Breakfast Available
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Heated pool
Indoor pool
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Free High Speed Internet (WiFi)
Breakfast included
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Contact Information
Hotel Style
Spa
,
Family
,
Business
,
Romantic
,
Luxury
Room types
Suites, Non-Smoking Rooms, Accessible rooms
Photos
Traveller (1,305)
Room & Suite (630)
Dining (66)
Pool & Beach (17)
Amenities (24)
Family and Play Areas (3)
Business Centre & Event Rooms (3)
Nearby
Mitte
The centre of Berlin, Mitte is most famous for sights
like the Brandenburg Gate, Alexanderplatz, and Museum
Island. The central location makes this one of the
city's most expensive places to live. It is here the
oldest traces of the city can be found, and evidence
of some significant transformations, as well. The
gangsters that once ruled the impoverished streets
between Alexanderplatz and Hackescher Markt have given
...More
Questions & Answers
Ask a question
Amy B
15 September 2018|
AnswerShow all 6 answers
Response from PeruvembaRS | Reviewed this property |
You could take a train to feidrichstrasse station and then I think it is no more than 5-10 min from there.
1
Vote
dapper777
14 August 2018|
AnswerShow all 7 answers
Response from GuyAlwaysTravelling | Reviewed this property |
You can easily hire taxi from the arrival terminal and it will take about 25mins on the average to the Westin. The cost should be about €25-30. Public transportation on the metro is also available right at the airport and... More
1
Vote
Cruiser601880
24 July 2018|
AnswerShow all 7 answers
Response from DoctorVonCueBall | Reviewed this property |
Yes and there is a laundry service in Stadt Mitte area as well if hotel prices are too high for the wallet. the Doctor Hit me with some BIG LOVE ❤️💕 and a helpful VOTE!
1
Vote
Room Tips
"We had a garden view room which was lovely and quiet"
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"Sixth floor rooms with a view of the garden and courtyard are very nice and quiet"
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"As there's construction going on in main street, ask for rooms on the other sides or upper floors."
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"quieter rooms at back of hotel"
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