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Holiday Inn Berlin City-West

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Traveller (268)
Room & Suite (285)
Dining (68)
Overview
  • Excellent15%
  • Very good40%
  • Average29%
  • Poor11%
  • Terrible5%
Travellers talk about
“euro shuttle”(3 reviews)
“the holiday inn”(11 reviews)
“ihg member”(5 reviews)
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Offers from Holiday Inn Berlin City-West
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Rooms
29 Apr30 Apr
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (728)
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293 results
Traveller rating
43
106
95
40
9
Traveller type
Time of year
LanguageEnglish
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43
106
95
40
9
Show reviews that mention
All reviewseuro shuttlethe holiday innihg memberplatinum statusnice poolone night staybit datedclean hotelroom numberfree wifibusiness roomhotel is locatedhousekeeping staffexecutive roombreakfast includedan upgradeu bahn station
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1 - 5 of 293 reviews
Reviewed 1 week ago

Everything needed, was present at the room. Breakfast was good, with plenty of choices. Service was excellent, except last evening during the dinner, when there was almost no service at the restaurant.

Thank tiriak2017
Response from HI_93, Manager at Holiday Inn Berlin City-WestResponded 1 week ago

Dear guest, Thank you very much for your feedback. Our team was delighted to read that you enjoyed your time here and had a good time in Berlin. We hope you will visit us again soon. Kind regards, Gregor Seipolt General Manager

Hotel's Favourite
Reviewed 3 October 2017

This older hotel with lovely friendly staff is in SiemansStadt, just six or seven minutes from Tegel Airport (TXL) by taxi. We arrived late on the Friday evening, ferried there from TXL by a miserable taxi driver who was sulking because he wasn't taking us...More

Thank craigvassie
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 5 October 2017

Dear Craigvassie, Thanks a lot for your kind words and positive feedback. It was a pleasure to welcome you as an IHG Rewards Club Member and we are delighted that you were satisfied with our services. We are so happy that you liked it at...More

Reviewed 2 weeks ago

I led a trip of 45 people to Berlin and we were able to book the bulk reservation thru this hotel. We needed 23 rooms total, so a lot of work went into the reservation and making sure we got all of the rooms we...More

Thank Chris C
Reviewed 4 weeks ago

Stayed here for a business trip so I had not booked my room (done through work) so was surprised to find myself on the Executive Floor in an apartment suite! Sounds great.... Unfortunately the room didn't quite live up to the shiny description on the...More

Thank AGuide
Response from HI_93, Front Office Manager at Holiday Inn Berlin City-WestResponded 4 weeks ago

Dear AGuide, Thank you for taking the time to write a review. With deep regret we read that we were not able to fulfill your expectations. Please be assured that we will evaluate your feedback and try to improve accordingly. Your tips and comments are...More

Reviewed 5 weeks ago

Stayed in this hotel at the weekend loved our stay Staff very friendly and helpful Nothing was to much trouble Very good breakfast with a good variety of food to suit all Would recommend this hotel Rooms are very clean and well looked after Great...More

Thank sharonturner11
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 4 weeks ago

Dear sharonturner11, thank you for taking the time to write a review and for sharing your experiences with us. We truly appreciate your feedback. We are delighted that you enjoyed the breakfast buffet and had the time to relax in our Pool. We were happy...More

View more reviews
About
Amenities
Top amenities
Fitness Centre with Gym / Workout Room
Pool
Room Service
Free Internet
Restaurant
Bar/Lounge
Hotel Amenities
Business Centre with Internet Access
Room Service
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Fitness Centre with Gym / Workout Room
Pool
Restaurant
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$69 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#174 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$69 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#174 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (268)
Room & Suite (285)
Dining (68)
Pool & Beach (10)
Amenities (76)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vit007
8 June 2016|
AnswerShow all 4 answers
Response from Raphael D | Reviewed this property |
Hi, unfortunately the hotel is worn out... I suggest you look for another property.
0
Votes
arianguy
18 April 2016|
AnswerShow all 2 answers
Response from toolie t | Reviewed this property |
I was there only one day but it was quite easy to get around. I actually took the holiday inn bus to the airport and checked myself into my flight so I didn't have to lug luggage around with me and then walked to the bus... More
0
Votes
Liliana M
9 February 2015|
AnswerShow all 3 answers
Response from HI_93 | Property representative |
Dear "Liliana M", thank you very much for contacting us. You can give us your IHG Member number in advance per Email, phone or also when you check in. Following benefits will our IHG Rewards Club Members get: - collecting... More
0
Votes
Google Translation
Room Tips
"Don't pay extra to be on the executive floor!"
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"All the rooms are front facing and you have a good view of the front park."
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"In another hotel"
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"Avoid interconnected rooms and the rooms at the end of the corridors."
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