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Holiday Inn Berlin City-West

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Traveller (268)
Room & Suite (285)
Dining (68)
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Overview
  • Excellent15%
  • Very good39%
  • Average30%
  • Poor11%
  • Terrible5%
Travellers talk about
“euro shuttle”(3 reviews)
“the holiday inn”(11 reviews)
“ihg member”(5 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
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Additional information
Offers from Holiday Inn Berlin City-West
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Rooms
3 Jun4 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (735)
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Traveller rating
43
106
98
40
9
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43
106
98
40
9
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All reviewseuro shuttlethe holiday innihg memberplatinum statusnice poolone night staybit datedclean hotelroom numberfree wifibusiness roomhotel is locatedhousekeeping staffexecutive roombreakfast includedan upgradeu bahn station
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11 - 15 of 296 reviews
Reviewed 9 February 2018

this hotel is situated in the imaginatively entitled area of Siemensstadt right next to some Siemens factories and way out of town but close to the airport and exhibition centre. The infrastructure is a little tired and formulaic - it is a Holiday Inn....The room...More

Thank debsamadmum
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 14 February 2018

Dear debsamadmum, Thank you very much for your 4-star review. Thank you for your description of our location. I am very sorry that your cups have not been cleaned and I hope that you have informed our reception so that the problem could be solved...More

Reviewed 30 January 2018 via mobile

Was my second stay at the hotel. They gave me room number 103. Having stayed at this particular hotel previously, i was expecting it to not be the creme de la creme of the ihg chain of hotels. The furniture is old. The walls need...More

Thank boogiedownberlin
Response from HI_93, Front Office Manager at Holiday Inn Berlin City-WestResponded 30 January 2018

Dear BoogiedownBerlin, thanks a lot for your feedback. We are very sorry that you were not satisfied with the room. It is apparent that your duvel cover was not cleaned properly before your arrival and for this oversight we sincerely apologize. Please be assured that...More

Reviewed 22 January 2018 via mobile

Dated rooms but comfortable, breakfast is better than a standard holiday inn affaire but not up to the likes of Marriott levels. Bar area and hotel in general lacks atmosphere. If your here for one or two nights it will do. Close to TXL airport...More

Thank PilotReviews
Response from HI_93, Front Office Manager at Holiday Inn Berlin City-WestResponded 30 January 2018

Dear PilotReviews, Many thanks for your review. It is a pleasure to know that you enjoyed the breakfast in our hotel and we are happy that our location was convenient for you. I wish to apologize for the inconveniences experienced in your room due to...More

Reviewed 21 January 2018

The location is a little outside the centre but close to the train and offers good rooms and a great spa for relaxing in after a busy day. The breakfast is very good with lots of choices close to the airport and provides free transfers....More

Thank MAWJ57
Response from HI_93, Front Office Manager at Holiday Inn Berlin City-WestResponded 22 January 2018

Dear MAWJ57, thank you so much for your splendid review of our hotel. I am delighted that you were satisfied with our hotel and found the time to share you feedback, it is truly valued. Indeed in a city as large as Berlin not all...More

Reviewed 16 January 2018 via mobile

This hotel is near to Tegel airport and close to Siemens those who have work in Siemens this place is ideal to stay.Rooms are ok sont provide slippers, not even single bottle of water as complementary,food is very European not much for Indian visitor like...More

1  Thank Sunil N
Response from HI_93, Front Office Manager at Holiday Inn Berlin City-WestResponded 22 January 2018

Dear Sunil, Thank you so much for taking the time to write a review and bringing these issues to our attention. We greatly value our guests' feedback. We were very disappointed to read that you were not satisfied with all aspects of our hotel. Our...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#174 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$83 - US$242 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#174 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Add Photo Photos
Traveller (268)
Room & Suite (285)
Dining (68)
Pool & Beach (10)
Amenities (76)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
Ask a question
Vit007
8 June 2016|
AnswerShow all 4 answers
Response from Raphael D | Reviewed this property |
Hi, unfortunately the hotel is worn out... I suggest you look for another property.
0
Votes
arianguy
18 April 2016|
AnswerShow all 2 answers
Response from toolie t | Reviewed this property |
I was there only one day but it was quite easy to get around. I actually took the holiday inn bus to the airport and checked myself into my flight so I didn't have to lug luggage around with me and then walked to the bus... More
0
Votes
Liliana M
9 February 2015|
AnswerShow all 3 answers
Response from HI_93 | Property representative |
Dear "Liliana M", thank you very much for contacting us. You can give us your IHG Member number in advance per Email, phone or also when you check in. Following benefits will our IHG Rewards Club Members get: - collecting... More
0
Votes
Google Translation
Room Tips
"Don't pay extra to be on the executive floor!"
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"All the rooms are front facing and you have a good view of the front park."
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"In another hotel"
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"Avoid interconnected rooms and the rooms at the end of the corridors."
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