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Holiday Inn Berlin City-West

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Traveller (268)
Room & Suite (285)
Dining (68)
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Overview
  • Excellent15%
  • Very good40%
  • Average29%
  • Poor11%
  • Terrible5%
Travellers talk about
“euro shuttle”(3 reviews)
“the holiday inn”(11 reviews)
“ihg member”(5 reviews)
AMENITIES
Free Internet
Parking
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
4 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Berlin City-West
Special Offer: Book Direct and Save
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Offers from Holiday Inn Berlin City-West
Special Offer: Book Direct and Save
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Reviews (738)
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44
107
98
40
9
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All reviewseuro shuttlethe holiday innihg memberplatinum statusnice poolwake up callbit datedone night stayclean hotelroom numberfree wifihotel is locatedbusiness roomhousekeeping staffexecutive roombreakfast includedan upgrade
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171 - 175 of 298 reviews
Reviewed 8 December 2014

Have just returned from a visit to the Berlin Christmas Markets and stopped for 4 nights at this hotel. Was very impressed about everything. Rooms very spacious and comfortable. Lovely breakfast. Very friendly and helpful staff. Nice pool and sauna. Not the hotel to stop...More

Thank MikeWinks
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 12 February 2015

Dear Guest "MikeWinks", thank you very much for review your stay with us. We are pleased that we came up to your expectations. We would appreciate to welcome you soon again. Kind regards to Stafford Jan Bitterlich General Manager

Reviewed 7 December 2014 via mobile

Stayed here for 5 days with my Dad. Room was immaculate, bathroom the same. Lovely and warm, comfy beds. Breakfast has everything you could need, plus a chef and super attentive staff for anything extra you need! The bar was pricy, however there are at...More

1  Thank SGH1983
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 12 February 2015

Dear Guest "SGH1983", many thanks for sharing your detailed impressions with us. We highly appreciate your positive review due to our quality of service and our convenient location. We are looking forward to welcome you very soon again. Kind regards from Berlin Jan Bitterlich General...More

Reviewed 10 November 2014

we had been traveling for several days and needed some rest the hotel was quiet and the staff was really helpful we had a lot of questions on where to visit and how to get around they were very patient with us enough though there...More

2  Thank Lish51
Response from HI_93, General Manager at Holiday Inn Berlin City-WestResponded 11 November 2014

Dear "Lish51", Thank you for the great review of our hotel. We are glad that you enjoyed your stay and hope to see you again very soon. Kind regards to Lincoln, Nebraska from Berlin Jan Bitterlich General Manager

Reviewed 4 November 2014

From a touristical point of view.- Positive: comfortable and spacy rooms including the bathrooms, good breakfast. Negative: you are closer to the airport than from the city thus too much time is spent to go to the center; the attention is not good, the staff...More

1  Thank Myriam1964
Response from IHGCare, Guest Relations Manager at Holiday Inn Berlin City-WestResponded 20 November 2014

Dear Myriam1964, Thank you for taking the time to review our property. We give the utmost importance to our guest comments as they help us improve, and continually provide the best guest experience possible. We are sorry to hear our location did not suit your...More

Reviewed 30 October 2014

Location About 500 meters from Rohrdamm U-Bahn (U7) station. Not far from Berlin Spandau. But certainly far from the center of Berlin and where all the action is. Great location for connectivity to Tegel Airport. Room Spacious, and nice work desk. Bathroom was nice and...More

Thank kumarcheryl
Response from IHGCare, Guest Relations Manager at Holiday Inn Berlin City-WestResponded 15 November 2014

Dear kumarcheryl, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in...More

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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Free Internet
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Heated pool
Indoor pool
Details
Price range
US$93 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$93 - US$238 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#171 Luxury Hotel in Berlin
Room types
Suites, Non-Smoking Rooms
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Traveller (268)
Room & Suite (285)
Dining (68)
Pool & Beach (10)
Amenities (76)
Business Centre & Event Rooms (6)
Family and Play Areas (2)
Questions & Answers
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Vit007
8 June 2016|
AnswerShow all 4 answers
Response from Raphael D | Reviewed this property |
Hi, unfortunately the hotel is worn out... I suggest you look for another property.
0
Votes
arianguy
18 April 2016|
AnswerShow all 2 answers
Response from toolie t | Reviewed this property |
I was there only one day but it was quite easy to get around. I actually took the holiday inn bus to the airport and checked myself into my flight so I didn't have to lug luggage around with me and then walked to the bus... More
0
Votes
Liliana M
9 February 2015|
AnswerShow all 3 answers
Response from HI_93 | Property representative |
Dear "Liliana M", thank you very much for contacting us. You can give us your IHG Member number in advance per Email, phone or also when you check in. Following benefits will our IHG Rewards Club Members get: - collecting... More
0
Votes
Google Translation
Room Tips
"Away from the elevator"
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"Don't pay extra to be on the executive floor!"
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"All the rooms are front facing and you have a good view of the front park."
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"In another hotel"
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