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Mercure Hotel Berlin am Alexanderplatz

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Mercure Hotel Berlin am Alexanderplatz
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1,118 Reviews from our TripAdvisor Community

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Showing 376: English reviews
Nice, France
Reviewed 1 week ago

It's about one kilometer from Alexanderplatz in fact, so not that near the subway and train stations. The hotel does not have a restaurant, and the surrouding area has none. The property is oldish but well maintained, the rooms are spacious, the bathroom had just been renewed. They serve a buffet breakfast with a rich choice of food. The WiFi...

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Helpful?
Thank Andrea M
Reviewed 1 week ago via mobile

The room cleaning was the worst ever. They didn't even change the dirty towels we put in the floor - they hanged them up again!! And they didn't clean the room more than made the beds... we got woke up by the cleaners hitting the door with the vacuum cleaner every damn morning. Would not stay here again. Btw, breakfast...

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Thank Nadia H
Poznan
Reviewed 3 weeks ago

All rooms are very spacious and feel more like a suite as there are in fact 2 rooms, totalling 65 sq meters. The hotel location also is great also, as it is situated 5 min from the Alexanderplatz! Breakfast also was enjoyable, with a wide variety of options

Review collected in partnership with Accorhotels.com
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Thank K4346TSpatrickh
Bucharest
Reviewed 3 weeks ago

I stayed at 315 - a nice, large and clean rooms with large balcony. Coffee and tea in your room, Coca Cola vending machine on the hall. Very pure internet signal. Cleaning staff did a gr8 job every day of our stay.

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Thank BozoBucharest
Stockholm, Sweden
Reviewed 4 weeks ago

Rooms were clean and service was pretty good. Breakfast was bland. Internet was basically non-existent. Location is pretty good, just a quick walk to Alexanderplatz and lots of local shops and restaurants nearby. Generally fine for a budget option, but I will probably spring for an upgraded hotel next time I'm in Berlin.

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Thank Margaret B
Oslo, Norway
Reviewed 4 weeks ago

Extremely friendly staff, both in reception (was upgraded to Privilege at arrival), and not to forget the cleaning staff - room was perfect through our entire 4 days stay. Hope they will receive my comments on their very nice job at the 8th floor. My best advise is probably to buy a Berlin card in the reception at once you...

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Thank per_olav_hagas
Manchester, United Kingdom
Reviewed 4 weeks ago

A typical East German construction, looking more like flats than a hotel. Opposite a huge renovation site and adjacent to a busy road and tram junction, which is useful for city transport. The building next door is due for demolition. The room although very spacious had tired decor, the bathroom was however very good, no bath but an adequate shower....

Review collected in partnership with Accorhotels.com
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Thank toothy008
Reviewed 4 weeks ago

As a tourist this was a good place to stay. Had everything we needed, the service was okay and the rooms clean. The hotel is conveniently located to quite a few tourist locations. We made use of the bicycles to tour the city at night. Can recommend to other travelers.

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Thank Shoruta
Gilleleje, Denmark
Reviewed 8 December 2016

We stayed at the above hotel which is completely renovated and under new ownership. It is conveniencly located for all kinds of public transportation in all directions. The breakfast is second to none, but if you do not get a deal which includes breakfast (exhorbitant), then there i a cafe next door which serves breakfast at reasonable prices.

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Thank Steen Withen N
Eindhoven, The Netherlands
Reviewed 30 November 2016

The whole building is a bit dated but not in a disturbing way. The rooms are quite large and well maintained despite feeling a bit old. The only thing I would improve in my room was the shower. The bathroom was huge, but the shower was put in a corner and a bit small for my taste. The hotel has...

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Thank JPCBrouwer

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Staying in Mitte

Neighbourhood Profile
Mitte
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
At the heart of Berlin life: The Mercure Hotel Berlin Alexanderplatz is in a prime location in the center of the capital, just a stone's throw from the Alexanderplatz U-Bahn, S-Bahn and local train stations. Our 158 spacious rooms and Suites are comfortably furnished and all feature WIFI. From Tegel Airport, the TXL bus goes directly to Alexanderplatz; from Schönefeld Airport, the RB14 takes you the short distance to the hotel. If arriving by car, parking is available at the hotel. ... more   less 

Additional Information about Mercure Hotel Berlin am Alexanderplatz

Address: Mollstr. 4, 10178 Berlin, Germany
Region: Germany > Berlin > Mitte
Price Range: RM337 - RM684 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Mercure Hotel Berlin am Alexanderplatz 3*
Number of rooms: 150
Reservation Options:
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Also Known As:
Agon Am Alexanderplatz Berlin
Agon Am Alexanderplatz Hotel Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Berlin am Alexanderplatz staff and other travellers.
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Questions? Get answers from Mercure Hotel Berlin am Alexanderplatz staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask the reception when you order! Wishes are individual! My choice was a high floor.”
 of 5 bubbles per_olav_hagas, 19 Dec 2016 | Read review
“Ask for room away from road to avoid noise”
 of 5 bubbles 251rhyst, 27 Nov 2016 | Read review
“probably rooms on a upper level will be less noisy”
 of 5 bubbles SilviaC_10, 2 Nov 2016 | Read review
“Please air out rooms..if previous people were smoking”
 of 5 bubbles almonda2016, 31 Oct 2016 | Read review
“Mine had a balcony maybe 3-4 feet wide x 12 feet (or more--the width of the room). Empty window boxes (would have been nice to have them planted with fall-blooming flowers) and no patio furniture. This would be a near-luxe room were the balcony suitable to sitting with a glass of wine or cuppa joe. Bedding is very comfortable large duvets, huge euro-style square pillows, large 6-foot desk with lamp, plug-ins, phone, coffee pot, etc., Many floor and table lamps make it easy to keep the ambience without having ceiling lights on all the time.Huge "turn of the century Alexanderplatz" wall mural. Leatherette-covered loveseat opens to a 3rd bed. Lots of open space in the room--not at all crowded with furniture. But it could use one comfortable armchair with an ottoman and I would have been in heaven. All this for under 80E.”
 of 5 bubbles professorwaithe, 31 Oct 2016 | Read review
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