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Leonardo Hotel Berlin City West

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Leonardo Hotel Berlin City West
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313 Reviews from our TripAdvisor Community

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Showing 130: English reviews
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Manchester, United Kingdom
Reviewed 2 days ago NEW

The hotel is really conveniently located near a U-Bahn station and there are lot of restaurants near by. The rooms itself is pretty basic but has everything you need. Not as nice as the Leonardo hotel we stayed in last time though and the bathroom wasn't as clean as it could be.

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Thank r15972
London, United Kingdom
Reviewed 2 weeks ago

I returned to the Leonardo Hotel Berlin City West for the second year while attending ITB. The rooms are very comfortable and the staff is very friendly - a special thank you to Lucienne who has outstanding customer service skills. The hotel breakfast was a disappointment - very little choice for the money you pay. It was in general a...

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Thank Joao G
Leonardo Hotel B, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Joao, thank you for your nice feedback. It was a pleasure for us, having you here again. We are very happy that you enjoyed your stay.If you give us a hint what you missed on our breakfast buffet, we can see what we can do for next year. with kind regards. Regina Hughes Operation Manager Leonardo Hotel Berlin City...

Kiryat Tivon, Israel
Reviewed 3 weeks ago via mobile

Close to public teansportation. Either 150 meter U ban or 700 meter S ban which is more interesting. Small but ok rooms. Superb breakfast. Toilet could be better cleaned. Bad smell of urination. Try getting the upper floors.

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Thank Gadi1951
Leonardo Hotel B, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Guest, thank you very much for your feedback and your good rating. I talked already with my housekeeper about cleaning the bathroom, we will take care of that. We hope to welcome you again in our Leonardo Hotel Berlin City West. with kind regards Regina Hughes-Operation Manager Leonardo Hotel Berlin City West

Reviewed 14 February 2017

Well located hotel, two stops away from a shopping zone. The bedrooms are not superbig but comfortable, you have coffee and tea for breakfast, free wifi and all the commodities of a 4 star hotel. I recommend it.

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Thank Stephanie L
Leonardo Hotel B, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Stephanie, thanks for taking time to give us such a detailed feedback to your recent stay. It's a pleasure that you are highlighting our rooms, our Breakfast and our location. We hope we see you soon. Your Team from the Leonardo Hotel Berlin City West and Regina Hughes, Operation Manager

Lanark, United Kingdom
Reviewed 3 February 2017

Good location, with excellent transportation too and from the hotel to each tourist locations, very friendly,kind and helpful staff, hotel was very warming clean and tidy, with spacious bedroom and bathroom, breakfast had a lovely variety and catered for all, would recommend as we will be back in the summer time.

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Thank payalbrads
Leonardo Hotel B, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Guest, thanks for taking time to give us such a detailed feedback to your recent stay. It's a pleasure that you are highlighting our staff, our cleanliness and our location. We hope we see you soon. Your Team from the Leonardo Hotel Berlin City West and Regina Hughes, Operation Manager

Reviewed 26 January 2017

No bad points really, everything works in ship-shape style. We are in Gemany, after all. Most of us use hotels basically for sleeping, so there is little need for fancy interiors, room service etc. This hotel delivers just that.

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Thank Lars Olav A
Leonardo Hotel B, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Guest,thank you for your nice Feedback. We are happy that you enjoyed your stay in our Leonardo Hotel Berlin City West. Hope to see you soon in Berlin. with kind regards Regina Hughes-Operation Manager Leonardo Hotel Berlin City West

Larkhall,Scotland
Reviewed 19 January 2017

My wife and I have just returned from a short break in Berlin staying for three nights at this wonderful hotel. Located a minutes walk to the U-Bahn linking with the rest of Berlin. Hotel situated in a very quiet area, we had a front facing room and experienced no noise at all. Room was extremely clean and serviced daily....

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Thank blue128
Leonardo Hotel B, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Blue 128, thanks for taking time to give us such a detailed feedback to your recent stay. It's a pleasure that you are highlighting our staff, our cleanliness and our location. We hope we see you soon. Your Team from the Leonardo Hotel Berlin City West and Regina Hughes, Operation Manager

Ashdod, Israel
Reviewed 24 December 2016

The team at the hotel were very very nice and polite, smiled and tried to hep in every request (like ordering pizza to our room - but forgot to let us know that they are delayed with the order). the hotel room was really small - the pictures make it seem a lot bigger!!! and they had a douche and...

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Thank marin_like
Bristol, United Kingdom
Reviewed 17 December 2016 via mobile

Stayed here in the run up to Christmas 2016 Went to Berlin for xmas markets , shopping and sight seeing We got trains from airport to the hotel trains are very easy and quick It was Quick & easy check In at the hotel Clean room Comfy bed We didn't have breakfast at the hotel We Didn't spend much time...

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Thank Langer777
HughesR50, Manager at Leonardo Hotel Berlin City West, responded to this review

Dear Guest, thank you very much for your feedback. We are very happy that you enjoyed your stay in our Leonardo Hotel Berlin City West. My Team and I are looking forward to welcome you again in our House. with kind regards Regina Hughes-Operation Manager

Reviewed 11 December 2016 via mobile

This is a clean hotel, but it is very basic The staff are okay they aren't overly friendly and they expect that you know the area. The breakfast is good a fair selection of food. The rooms are clean but be warned they are old our bath over flowed the first morning when we emptied it, and when I spoke...

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Thank Elaine B

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities
  • Babysitting

Additional Information about Leonardo Hotel Berlin City West

Address: Guentzelstr. 14, 10717 Berlin, Germany (Formerly BEST WESTERN Queens Hotel Berlin City West)
Region: Germany > Berlin
Price Range: RM254 - RM470 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Leonardo Hotel Berlin City West 4*
Number of rooms: 108
Reservation Options:
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Also Known As:
Best Western Berlin
Berlin Best Western
Hotel Style:
#49 Best Value Hotel in Berlin
#143 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Leonardo Hotel Berlin City West staff and other travellers.
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Bristol, United Kingdom
6 months ago
wales
Derry, United Kingdom
United Kingdom
over a year ago

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Go for top floors”
 of 5 bubbles larsolava, 26 Jan 2017 | Read review
“Rooms away from the street are quieter”
 of 5 bubbles 58paddyc, 8 Oct 2016 | Read review
“we were on the 4th floor overlooking gardens and the car park but was very quiet”
 of 5 bubbles OldGrindle, 13 Sep 2016 | Read review
“Ask for a room facing the rear of the hotel.”
 of 5 bubbles Sguelpen, 8 Sep 2016 | Read review
“5th floor, a good view.”
 of 5 bubbles charlotteascanius, 7 Aug 2016 | Read review
5 of 5