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Sheraton Berlin Grand Hotel Esplanade

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#130 of 634 Hotels in Berlin
Certificate of Excellence
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Sheraton Berlin Grand Hotel Esplanade
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1,936 Reviews from our TripAdvisor Community

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Showing 861: English reviews
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Reviewed yesterday NEW

We had such a wonderful stay in this hotel, from the arrival to the departure, everything was great. The staff really professional and efficient especially at the reception. We had great breakfast every morning, in the evening we preferred to eat in the city. The best in Berlin as Hotel.

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Helpful?
Thank Jahn J
Reviewed 2 days ago NEWvia mobile

This is a huge, but a really nice hotel. The room I stayed in was big, with windows across one of the entire walls. From there I had a nice view. Big bathroom, and a fantastic bed to sleep in. Food was also great. Nice and clean everywhere.

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Helpful?
Thank Mona-Kristin V
Hvidovre, Denmark
Reviewed 1 week ago

The hotel is beautiful with valet parking and a wonderful covered outdoor area, unfortunately parking is quite pricey 23 EUR for a day, and so is the breakfast although it is extravagant and delicious, at least the pool is free to use. Be prepared to pay 10 EUR per day for WIFI as well! (in year 2017!?) Our room had...

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Helpful?
Thank Kasper N
GHE_Berlin, Guest Relations Manager at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. While we wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience and it´s apparent in this case that we fell short. If you give us a chance to earn...

Reviewed 1 week ago via mobile

We stayed stayed for a few days to visit the city and the Christmas markets. It was well staffed who were attentive and friendly. The breakfast buffet had plenty to offer. The rooms were kept clean and tidy. Not too far of a walk to the centre of the city. Wifi available in the lobby. I would definitely use this...

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Helpful?
Thank Siobhan B
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Tel Aviv, Israel
Reviewed 1 week ago via mobile

Spacious rooms and very courteous service. The WIFI thing is a disgrace though. It is only free in the lobby and requires repeat authentication every time you leave the lobby. Sheraton, this is the 21st century!

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Helpful?
Thank wLevi
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. With regard to the fee-based internet please allow us the indication that you are very happy to sign up for our free Loalty program . Membership includes among others free wireless and much more. For more information, please ask our Receptionist . We would be very pleased to welcome you...

Reviewed 2 weeks ago

The staff was really helpful and kind and the room was perfectly clean and comfortable. The location of the hotel was peaceful, next to a nice river. However it was easy to get to sights by bus 100. After a long day in the city it was relaxing to go to fitness and spa area.

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Helpful?
Thank Heidi T
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, With reference to your kind review we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. We would be very pleased to welcome you again at our property. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Reviewed 2 weeks ago

New, big, clean, comfortable rooms feel you high standart accommodation. For me only problem is that they don't provide free internet access in rooms. This service is providing by almost all hotels. Concierge and other staff woking in Reception was helpful.

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Helpful?
Thank Erkut B
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for your kind review. With regard to the fee-based internet please allow us the indication that you are very happy to sign up for our free Loalty program . Membership includes among others free wireless and much more. For more information, please ask our Receptionist . We would be very pleased to welcome you...

Kodiak Island, Alaska
Reviewed 3 weeks ago

Started a Viking River Cruise with 3 days at this hotel. Easy walking distance to many of Berlin's sights. Tiergarten is a great huge green area and only a block away. Next to many embassies and the defense ministry. Room was large, clean and well appointed. Breakfast buffet was plentiful and varied with a chef onsite to cook to order....

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Helpful?
1Thank Ballyhooter
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Yours sincerely, Sheraton Berlin Grand Hotel Esplanade Verena Schmelcher

Ringwood, United Kingdom
Reviewed 4 weeks ago

Clean and light hotel but somewhat souless. Hotel was clean and light but without atmosphere. Good breakfast but ask for a room at the front or you will be staring into neighbours flats unless you keep curtains closed all day! Probably better for a business trip rather than holiday.

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Helpful?
Thank Irene C
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you for taking the time to share your feedback. Our claim is to develop existing achievements and areas of the hotel steadily in quality and actuality. Hence, your comment is very valuable for us. We are glad if you consider our hotel by the planning of your next trip again! Yours sincerely, Sheraton Berlin Grand Hotel Esplanade...

New York City, New York
Reviewed 4 weeks ago via mobile

I am actually writing this right now from their lounge after speaking to their delightful GM! It's def a well-run hotel and I highly recommend it! So let me break it down: 1) it's the only spg with a lounge in Berlin. The lounge is nothing too elaborate and breakfast and evening HH are really minimalist but still the only...

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Helpful?
1Thank Tina Z
GHE_Berlin, Leiter Gästebetreuung at Sheraton Berlin Grand Hotel Esplanade, responded to this review

Dear Guest, Thank you very much for the great review of our hotel! We are glad that you enjoyed your stay and we would like to thank you very much for the praise and the kind words you found about our staff and the hotel. Best wishes from our GM Frank. He enjoyed it very much talking to you. We...

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Staying in Charlottenburg

Neighbourhood Profile
Charlottenburg
Breathe in Berlin’s royal past while walking through the gardens of beautiful Charlottenburg Palace, which lends its name to this well-heeled neighbourhood. Here you'll find some of the oldest homes in the city: upper-class apartment buildings with ornate facades and marble-floored foyers line the cobblestone streets. Stroll by sophisticated restaurants, through little parks, or around Lake Lietzensee. Window shop down Kurfürstendamm, the most renowned high-end shopping street in Berlin, where you can find all the big designer names. In the evening, visit one of the old theatres close by Zoo Station which were nightlife hot spots in the 1920s, or dine in one of the many international restaurants around Savignyplatz before heading to other parts of town for a night out.
Explore this neighbourhood

Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free Internet
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Welcome to the Sheraton Grand Hotel Esplanade Berlin, the German capital's premiere lifestyle hotel. Our hotel is situated close to all the hotspots of the city: between Kurfurstendamm and Potsdamer Platz, the triumphal column 'Siegessaule' and the Tiergarten district. Experience Berlin's culture and urban style with us, because we are lively, cosmopolitan and completely individual. Enjoy the ambiance of our generously proportioned, elegantly appointed rooms and bath in the natural light streaming through the large-area panoramic windows. Relax in ergonomically designed armchairs, snuggle up in our soft and cosy feather duvets, and simply enjoy the warm and welcoming service our house has to offer. The motto for our 354 rooms and 40 suites could most certainly be 'soaring high above the city', as our large-area panoramic windows offer fantastic views of the capital. These views are surpassed only by our luxurious suites with roof terrace. Sauna and whirlpool round off this truly amazing offer. A business gala for 350 guests or a birthday dinner for 10 - we will help you plan your event and will make sure that it will be absolutely unforgettable. And of course we are very well aware of the fact that the key to success is in the minutest detail. Whatever you want - Grand Hotel Esplanade Berlin will help you put together a memorable event. ... more   less 

Additional Information about Sheraton Berlin Grand Hotel Esplanade

Address: Luetzowufer 15 | 10785 Berlin, 10785 Berlin, Germany (Formerly Grand Hotel Esplanade Berlin)
Region: Germany > Berlin > Charlottenburg
Price Range: RM420 - RM1,276 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Berlin Grand Hotel Esplanade 5*
Number of rooms: 394
Reservation Options:
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Also Known As:
Grand Hotel Berlin
Hotel Style:
#39 Spa Hotel in Berlin
#53 Romantic Hotel in Berlin
#58 Business Hotel in Berlin
#79 Family Hotel in Berlin
#96 Luxury Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Berlin Grand Hotel Esplanade staff and other travellers.
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Questions? Get answers from Sheraton Berlin Grand Hotel Esplanade staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Make sure you do not get a room next to the elevator shaft for a more peaceful morning”
KasperN_13, 17 Apr 2017 | Read review
“Avoid rooms at back as these look directly into neighbours properties and yyou will need to keep curtains closed to ensure privacy.”
927irenec, 30 Mar 2017 | Read review
“they keep only one bottle of drinking water. better be prepared.”
gopinathb928, 15 Mar 2017 | Read review
“I stayed in the Esplanade Suite. It was brilliant. Sunny. Large bedroom. Large Living room. Beautiful bathroom.”
Tiberiu2013, 12 Mar 2017 | Read review
“Join the free Starwood members club for free wifi”
TADisplayName, 12 Mar 2017 | Read review
5 of 5