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Hotel Zoo Berlin

537 reviews
#167 of 635 Hotels in Berlin
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Traveller (275)
Room & Suite (81)
Dining (13)
Overview
  • Excellent52%
  • Very good27%
  • Average10%
  • Poor5%
  • Terrible6%
Travellers talk about
“grace bar”(11 reviews)
“panorama room”(7 reviews)
“trendy bar”(6 reviews)
Free Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
Suites
5.0 Star Hotel
All hotel details
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Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (537)Write a Review
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Traveller rating
150
73
19
10
23
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LanguageEnglish
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150
73
19
10
23
Show reviews that mention
All reviewsgrace barpanorama roomtrendy barmartin margielaapple tvhotel bargreat hoteldesigner hotelcool hotelroof top barpublic areasamazing staynespresso machinestorage spaceweekend breakchecking inmodern design
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1 - 5 of 275 reviews
Reviewed yesterday

My work team (myself included) had planned to visit the hotel's restaurant for dinner, and were denied entry in the rudest way by the smug doormen, even though two of my teammates were actually staying in the hotel. The doormen commented on our clothing, refused...More

Thank Dimitris K
Reviewed 5 days ago via mobile

Actually I was quite happy to book the hotel! I had read a lot of reviews saying it was a nice choice and ignoring the ones that were negative. I simply wanted to give a try by myself. I made sure the night before to...More

1  Thank Héctor R
Reviewed 1 week ago via mobile

The Zoo Hotel was selected for my company's press conference. The Zoo Hotel team, facilities, food, service and bedrooms were superb. Looking forward to returning in May and so pleased I selected this hotel for our team's stay!

Thank RJMCG
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 4 days ago

Dear RJMCG, thank you for your phantastic review. We are delighted that you enjoyed the service and that you had an overall pleasant stay with us. We really look forward to welcoming you back in May!

Reviewed 4 weeks ago via mobile

I am a frequent guest at the hotel. I have stayed many times and will continue to do so. I cannot fault anything. The hotel is unique in its style and approach. The staff have always been approachable and helpful. But it is not for...More

1  Thank SimonEden
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 3 weeks ago

Dear SimonEden, thank you for your exciting and favorable review. We very much look forward to welcoming you again, soon!

Reviewed 5 weeks ago via mobile

Arrived here on a snowy Berlin night after a long day in meetings, hoping to relax and treat myself to some decent food and a glass of wine. On checking I enquired about food but was told the restaurantji was full which was of course...More

2  Thank puggled0408
Response from Karolin_Brueckner, Manager at Hotel Zoo BerlinResponded 4 weeks ago

Dear puggled0408, thank you for your time to give us your feedback. It is really sad to read, that you were not satisfied with the service in our hotel. We are sorry for the inconvenience you had to face at the entrance of our GRACE...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Room Service
Free High Speed Internet ( WiFi )
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Meeting Rooms
Business Centre with Internet Access
Dry Cleaning
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Details
Price range
US$166 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#115 Luxury Hotel in Berlin
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Details
Price range
US$166 - US$436 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#115 Luxury Hotel in Berlin
Room types
Non-Smoking Rooms, Suites, Accessible rooms
Add Photo Photos
Traveller (275)
Room & Suite (81)
Dining (13)
Business Centre & Event Rooms (13)
Nearby
Charlottenburg
Breathe in Berlin’s royal past while walking through
the gardens of beautiful Charlottenburg Palace, which
lends its name to this well-heeled neighbourhood.
Here you'll find some of the oldest homes in the city:
upper-class apartment buildings with ornate facades
and marble-floored foyers line the cobblestone
streets. Stroll by sophisticated restaurants, through
little parks, or around Lake Lietzensee. Window shop
...More
Questions & Answers
Ask a question
pirk1146
4 February 2017|
AnswerShow all 7 answers
Response from Karolin_Brueckner | Property representative |
Dear pirk1146, We have a non-smoking policy within the hotel. Some of our Panorama Rooms offer a balcony, in case you wish to smoke during your stay. Otherwise, smoking is only permitted outside of the hotel. Therefore... More
0
Votes
Google Translation
KatyCardiff
23 July 2016|
AnswerShow all 10 answers
Response from Karolin_Brueckner | Property representative |
Hi Katy, The GRACE bar is indeed operated externally Tuesday through Saturday from 7 pm. In case entrance is not permitted, all drinks and snacks are also served in our LIVING ROOM. Our ROOFTOP terrace is available for... More
0
Votes
Google Translation
Sophus
10 February 2016|
AnswerShow all 6 answers
Response from Ophélie P | Reviewed this property |
Hi ! We were 4 so we took a cab and it costs approx. 45EUR or something.
0
Votes
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123
Room Tips
"Grand Deluxe Room"
Read review
"In my opionion better are rooms with a patio view. On the lower floors 1st and 2nd the rooms are bigger"
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"Book only direct with the hotel to ensure you get what you request."
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"The bigger rooms have a beautiful bathroom with a free standing tub"
Read review
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