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Novotel Berlin Mitte

Travellers' Choice award winner
#67 of 633 Hotels in Berlin
GreenLeadersBronze level
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Novotel Berlin Mitte
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2,646 Reviews from our TripAdvisor Community

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Showing 931: English reviews
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Reviewed 3 days ago NEW

I stayed here over the ITB week. A typical business hotel and something you would expect in Europe. Front desk team is good and seem to be on the ball. However some of them should be more forth coming with information about the service available in the hotel rather than informing the guest when they ask - breakfast timing at...

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Helpful?
Thank travellingMe07
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear travellingMe07, thank you for staying with us and your feedback. We will share it with our team and hope that you will give us the opportunity to better serve you in the near future. Kind Regards Claudia Ulbricht

London, United Kingdom
Reviewed 1 week ago via mobile

I will recommend this place due to its central location for a business trip or possibly a short family stay if you want to a place near Mitte city centre. In a short walking distance to many places and great transportation routes. The staff are very polite and extremely helpful. You will always find them cheerful and happy to help....

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Helpful?
1Thank Siavosh
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear Siavosh, thank you for staying with us and your kind response. Looking forward to welcome you again soon. Yours sincerely Claudia Ulbricht

Thailand
Reviewed 2 weeks ago

I was in this hotel on ITB trip and all I can say is this hotel is recommended! They offer the shuttle buses to ITB Berlin free of charge. The staffs at the reception are friendly and helpful. My colleague and I went to the restaurant in the hotel everyday and we like the food like currywurst and the service...

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Helpful?
Thank KarlWutthi
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear KarlWutthi, Thank you for staying with us and your great response! We are glad that you enjoyed your stay and hope to see you again for the ITB next year. Greetings from Berlin Claudia Ulbricht

Munich, Germany
Reviewed 2 weeks ago via mobile

The three of us (parents and young teenager) had official errands with the Nordics Embassy in Berlin, so we stayed for two nights in Novotel. Its a big conference hotel centrally located, with an U-Bahn station nearby, busses stopping over, even the Hop-on- hop-off tour bus, and plentiful taxis. Great tourist sights are within walking distance. The lobby with reception...

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1Thank Luis M
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear Luis M, wow, such a great feedback! Thank you so much for staying with us and this big compliment. Hope to welcome you and your family as our guest again soon. Greetings from Berlin Claudia Ulbricht

Reviewed 3 weeks ago via mobile

The location is not bad, just 1 km from Alexanderplatz, 10 minutes walk, what is unbearable is the service. Very impolite males working there, from the reception , and very impolite cleaning ladies on the room floors. No service provided as cleaning ladies which leave dirty room, no soap, no towels. Education very poor under 100% aspects. They take a...

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Helpful?
Thank Paul J
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear Paul J, thank you for choosing our Novotel during your stay in Berlin and taking the time to tell us about your experience in our hotel. We work hard to provide excellent service and normally make every effort to our guests to provide a second home away from home. Therefore we appreciate your sharing of your experiences so that...

Eeklo, Belgium
Reviewed 3 weeks ago via mobile

Good hotel with kids. 2 kids can stay in the same hotel room which is big ebough. Bathroom is a bit tiny and with the walkinn shower you can have some problems that the bathroom.is all wet. Make sure to put the little towel in front of the shower. There was plenty enough to choose from for breakfast. Make sure...

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Helpful?
Thank StevenDeSchepper
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear StevenDeSchepper, thank you for staying with us and sharing your feedback. We would be happy to welcome you as our guest again. Your sincerely Claudia Ulbricht

Reviewed 3 weeks ago via mobile

My partner and our 8 year old visited Berlin for the first time and stayed at this hotel. We weren't sure what to expect and whether the hotel would be suitable but were pleasantly surprised. Our room was spacious with an extra bed provided for our little girl. The staff were superb and the hotel was clean. When it rained...

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Helpful?
Thank P P
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear P P, thank you for staying with us. It is our pleasure to receive such a wonderful feedback. Looking forward to welcome you as our guest again soon. Yours Sincerely Claudia Ulbricht

Istanbul, Turkey
Reviewed 4 weeks ago

We stayed here for 3 nights and on arrival found the room to be unheated and cold.Despite telling reception twice about the problem after that they changed our room and provide small heater but it wasnt enough and so we spent an uncomfortable night. Not a great experience. Sorry, we wont be returning.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank deniz d
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear deniz d, we appreciate your sharing of your experiences and deeply regret that you didn't had a pleasant stay. Especially the unfriendliness of our staff does not reflect on our standards. Please allow us to express our sincerest apologies and be rest assured that we are taking the appropriate measures to address this problem and prevent future occurrence. We...

London, United Kingdom
Reviewed 4 weeks ago via mobile

Everything about this hotel is absolutely perfect: the front staff is both friendly and willing to help, the cleaning ladies patient and nice (the girl who was going to refresh my room allowed me to get ready, while she waited for me outside - I guess it was her last room since it was already way past midday), breakfast was...

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Helpful?
Thank gap_intheline
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear gap_intheline, thank you for staying with us and sharing your wonderful feedback. We will share your comments with our team and would be very happy to welcome you again soon. Yours sincerely Claudia Ulbricht

Madrid, Spain
Reviewed 4 weeks ago

The hotel room and breakfast is good valué for money. However, front desk does not understand what customer service entails and can only be described as unfriendly, unhelpful and unwelcoming. The hotel staff is the ambassador for the city and in the case of the novotel mitte they do not represent such a beautiful and vibrant city like Berlin.

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Thank APool1965
Novotel Berlin ... A, Assistant Manager at Novotel Berlin Mitte, responded to this review

Dear APool1965, We appreciate your sharing of your experiences, so that we can improve the quality of our service. Your description of our staff definitely does not reflect on our standards and we deeply apologize for this occurrence. Of course we will speak with them and train them again to address the problem. We hope that you will give us...

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Staying in Mitte

Neighbourhood Profile
Mitte
The centre of Berlin, Mitte is most famous for sights like the Brandenburg Gate, Alexanderplatz, and Museum Island. The central location makes this one of the city's most expensive places to live. It is here the oldest traces of the city can be found, and evidence of some significant transformations, as well. The gangsters that once ruled the impoverished streets between Alexanderplatz and Hackescher Markt have given way to an international crowd pursuing fashionable designer clothes, the newest food trends and frequenting the many craft shops. Graphic designers have taken up residence in what used to be backyard barns and stables. There are still vestiges of the old days, however. The occasional housing complex is a reminder of the neighbourhood’s past. And if you look carefully, an old 1920s ball house nestled amongst the art galleries and exhibitions of Auguststrasse can still teach you how to dance the old fashioned way.
Explore this neighbourhood

Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Family Rooms
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
The Novotel Berlin Mitte is a 4 star hotel in the heart of Berlin, between Alexanderplatz and Potsdamer Platz and within walking distance of major attractions such as Museum Island, the Brandenburg Gate and the Reichstag. Guests on a business trip or holiday will find the highest level of comfort in our 238 rooms and seven modern meeting rooms. A restaurant serving refined Mediterranean cuisine, 24 hour room service, Wave Bar and spacious sauna and fitness area provide relaxation for body and soul. ... more   less 

Additional Information about Novotel Berlin Mitte

Address: Fischerinsel 12, 10179 Berlin, Germany
Region: Germany > Berlin > Mitte
Price Range: RM422 - RM681 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Novotel Berlin Mitte 4*
Number of rooms: 238
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, Agoda and ACCOR so you can book your Novotel Berlin Mitte reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Novotel Berlin Mitte Hotel Berlin
Accor Berlin Mitte
Berlin Novotel
Hotel Style:
#28 Green Hotel in Berlin
#41 Family Hotel in Berlin
#53 Luxury Hotel in Berlin
#79 Business Hotel in Berlin
#108 Romantic Hotel in Berlin
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Berlin Mitte staff and other travellers.
33 questions
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Questions? Get answers from Novotel Berlin Mitte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Great location”
 of 5 bubbles clarecodner, 14 Dec 2016 | Read review
“Ask for a room away from the elevator”
 of 5 bubbles IsminiPapadaki, 3 Dec 2016 | Read review
“Ask for a courtyard facing room to minimize noise”
 of 5 bubbles jessba, 30 Nov 2016 | Read review
“High floor facing away from the road”
 of 5 bubbles PointyHairedBoss78, 27 Nov 2016 | Read review
“We were on the 5th floor . Really peaceful”
 of 5 bubbles 14wendyg, 27 Nov 2016 | Read review
5 of 5