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Motel One Hamburg Alster

HOTEL.INFOUS$98*
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#24 of 318 Hotels in Hamburg
Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
US$100*
US$98*
Great Deal
US$100*
US$100*
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Motel One Hamburg Alster
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697 Reviews from our TripAdvisor Community

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Showing 138: English reviews
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Reviewed 3 days ago NEW

We were staying nearby at the Novotel Suite hotel, but the bar in the Motel One was MUCH MUCH more modern, and friendly. We used this multiple times in the short stay in Hamburg. I cannot speak for the rooms. However the bar, lobby and outside seating area were very up to date.

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Helpful?
Thank Elliott P
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Elliott, Thank you so much for your worldclass review of the brand new hotelbar of the Motel One Hamburg-Alster. Absolutely great that you like our bar and our ONE LOUNGE. Try our rooms ;-) Best Regards, Simon Manager

Greater London, United Kingdom
Reviewed 1 week ago

Not a great experience - NO food (not even bread) was available at a very late check in. My room was smelly and smelt of second hand stale cigarette smoke, so ended up changing to another room at about 3am. Night porter was miserable.

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Helpful?
Thank jacksogh
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear jacksogh, Thank you so much for the review of the MOTEL ONE HAMBURG-ALSTER and for your feedback as well! I am very sorry for your experience with this bad quality. For sure it is not the quality for what Motel One and especially the Motel One Hamburg-Alster stands for! I'm gonna find solutions for the handling you've got. Please...

Geel, Belgium
Reviewed 2 weeks ago

Nice with small but quit and clean rooms. Location is very good and the hotel is located extremely close to the subway. Staff was very friendly and helpfull, breakfast buffet was good, but not extraordinary.

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Helpful?
Thank Ellen B
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Ellen, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Simon Wieck Manager

Reviewed 4 weeks ago

This hotel was clean, conveniently located and very nice. There is a u-bahn stop right outside the door and all essentials close by. The property is new and spotless. Staff were friendly. We had a great view from the 15th floor and enjoyed our stay.

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Helpful?
Thank TOS123
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

Copenhagen, Denmark
Reviewed 3 April 2017

The rooms are very small and it is difficult to have a suitcase anywhere. But for a weekend trip the rooms are fine. And they even have Loewe TV! The bathrooms are very fine. The bar has a fine selection of both cocktails, beer and coffees. The breakfast are also pretty ok. Boiled eggs are the only eggs in the...

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Helpful?
Thank MrBarfoed
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

cumbria
Reviewed 1 April 2017

Very clean hotels, lots of friendly staff available. Beds very comfy, shower awesome, although could be improved with better extraction. Lots of good restaurants within walking distance but not many bars...But this is easily remedied by hopping on the U-bahn, which is right outside the door and you can get to anywhere in Hamburg very easily and very cheaply. Hamburg's...

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Helpful?
Thank strawberryblonde20
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

Switzerland
Reviewed 19 January 2017

Were in the city for silvester. Room with Alster view was not to big but cosy. We had everything we could wish for. Nice lobby and a good bar. The reception staff was friendly and helpful. We will def. stay again in any Motel one.

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Helpful?
Thank E_sweety
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

Budapest
Reviewed 14 December 2016

Perfect choice in case somebody is looking for a short term accomodation. The locations is great (the u-bahn stop is right in the front of the building), the staff was friendly, the breakfast delicious, the room spotless clean. The only disadvantage: the room was extremely small, I mean really small; I can not imagine to stay here more than 1-2...

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Helpful?
1Thank Anita7702
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

Beverley, United Kingdom
Reviewed 4 December 2016 via mobile

We stayed in this hotel for three nights to visit our son who lives in Hamburg and to visit the Christmas markets. We thought it was in a very good location being directly above the tube station. The hotel had a welcoming feel on arrival with a nice bar area which was open 24 hours. It had attractive seating areas...

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Helpful?
Thank juliestrip
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

London, United Kingdom
Reviewed 25 October 2016 via mobile

Location- situated on a soulless street a ten minute walk from Hauptbahnhof and Lake Alster but right above Lohmülenstrasse U Bahn. Convenient for most places but not central. Rooms- I am a big fan of Motel 1 having stayed in them in Edinburgh. The rooms are modern, clean and stylish. The shower is powerful and hot. Beds are particularly comfortable....

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Helpful?
Thank Smashbash
Simon W, Manager at Motel One Hamburg Alster, responded to this review

Dear Motel One-Guest, Thank you so much for the great review of the MOTEL ONE HAMBURG-ALSTER! We are glad that you enjoyed your stay and we hope to see you again very soon. Sincerely, Vanessa Flohr Assistant Manager

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Multilingual Staff
Official Description (provided by the hotel)
Budget Design Hotel ... more   less 

Additional Information about Motel One Hamburg Alster

Address: Steindamm 102, 20099 Hamburg, Germany
Region: Germany > Hamburg > St. Georg
Price Range: RM393 - RM479 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Motel One Hamburg Alster 2.5*
Number of rooms: 460
Reservation Options:
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Also Known As:
Motel 1 Hamburg Alster
Motel One Hamburg Alster Hotel Hamburg
Hotel Style:
#8 Best Value Hotel in Hamburg
#17 Family Hotel in Hamburg
#32 Business Hotel in Hamburg
#43 Romantic Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Motel One Hamburg Alster staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room on on of the higher floors”
MrBarfoed, 2 Apr 2017 | Read review
“Alster view”
E_sweety, 18 Jan 2017 | Read review
“Upper floors provides great city view”
Anita7702, 14 Dec 2016 | Read review
“High floor for a view.”
JoeDBerlin, 16 Aug 2016 | Read review
“Higher, away from the road noise, would be better.”
LennieNZ, 27 Jul 2016 | Read review
5 of 5
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US$98* /night
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Prices are for 1 room, 2 adults
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