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Fairmont Hotel Vier Jahreszeiten

Travellers' Choice award winner
#2 of 318 Hotels in Hamburg
GreenLeadersGold level
04/06/2017 05/06/2017
1 room 2 adults 0 children
US$304*
Great Deal
US$310*
US$308*
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Fairmont Hotel Vier Jahreszeiten
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1,289 Reviews from our TripAdvisor Community

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Showing 524: English reviews
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Amsterdam, The Netherlands
Reviewed 5 days ago NEWvia mobile

Upon check in we were told that we got a deluxe room with a lake view. Turned out the room was not deluxe nor with a lake view, we informed the front desk and the gentleman said that it was just a mistake made by some girl. The views were walls and for 300eur/night++ on working days, the management need...

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Helpful?
Thank mei-lingling
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear guest mei-lingling, thank you for taking the time to write this review. We are sorry that your experience did not meet your expectations. Please allow us to express our sincerest apologies for the inconvenience regarding the misunderstanding at check-in and the troubles about the brightness in your room. We strive to provide a superior service experience for any guest;...

Zurich, Switzerland
HOTEL’S FAVOURITE REVIEW
Reviewed 18 April 2017

We spent a long week-end in Hamburg with our 2 year old daughter and chose the Fairmont Vier Jahreszeiten Hotel because it has three high quality restaurants in the hotel itself. Check-in was very easy and personal. The room we got was nicely done, it was decorated in a very classy way, everything in the room looked nice and stylish....

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1Thank M_OnTheMove
About Hotel's Favourite Review
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear guest M_OnTheMove, thank you very much for your comments regarding your stay at the Fairmont Hotel Vier Jahreszeiten. We are very glad you and your family had a good time while staying with us. It is always a pleasure to receive positive feedback. We will share your comments about the service at front office and the comfort (especially regarding...

Toronto, Canada
Reviewed 1 week ago via mobile

A truly luxurious stay. Beautifully appointed hotel at the middle of everything. Double door rooms are unique, complete with old fashioned heavy keys updated with electronics. High tea is a must attend event complete with tea choices and gourmet cakes. Devine!

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Helpful?
Thank smondas
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear smondas, we very much appreciate your comments regarding your stay at the Fairmont Hotel Vier Jahreszeiten. We are very glad you had a good time while staying with us - it is always a pleasure to receive positive feedback. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to...

Lund, Sweden
Reviewed 1 week ago via mobile

Went here after running around all day. Although I have stoped smoking cigars it was very nice and enjoyable to sit and do secondary smoking ;) as well as drinking a good old fashion drink. They have a very good selection of single malt.

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Helpful?
Thank Non_Plus_Ultra2013
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear guest Non_Plus_Ultra2013, thank you very much for your kind words about our Jahreszeiten bar. We are happy you enjoyed your visit - even as a non-smoker. We hope to see you again soon! Warm regards from Hamburg, Your Fairmont Hotel Vier Jahreszeiten Team

Gold Coast, Australia
Reviewed 3 weeks ago via mobile

This was an amazing hotel. Very centrally located with very friendly and helpful staff. Stayed on here with a couple of friends after a business trip to Germany and must say it excelled our expectations. Very helpful and knowledgeable concierge who gave us some excellent restaurant tips. Rooms were spacious and clean. Very good wifi in the room and throughout...

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Helpful?
Thank Argy39
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear Argy39, thank you very much for taking the time to write this review. We are glad you had a good time while staying with us. It is always a pleasure to receive positive feedback, especially regarding our staff. I will share your comments regarding the service with our concierges. I am sure that this feedback will serve as an...

Marstons Mills, Massachusetts
Reviewed 4 weeks ago

The staff was very friendly and helpful. Check in went rapidly and smoothly. She even escorted us to our room. The room as large. The bath had a separate shower and tub and even had scales as well as towel warmers. They also had an adapter for us Americans so I could use my flat iron. We had to depart...

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Helpful?
Thank Smead1950
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear Smead1950, We very much appreciate your comments regarding your stay at the Fairmont Hotel Vier Jahreszeiten. We are glad you had a good time while staying with us. It is always a pleasure to receive positive feedback. I will share your comments regarding the service at reception with our front office team. I am sure that this feedback will...

Reviewed 12 April 2017 via mobile

Wow!! Attention to detail is amazing. What a fab place to stay, rooms are light and spacious, bathrooms beautiful, the hotel decor is lovely and very comfortable, staff have the eye for detail and remember what you had the day before. We stayed for 5 days and will definitely be back. Can't recommend it enough!! Location is fab too, 2...

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Helpful?
Thank Kate L
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear Kate L., We very much appreciate your comments regarding your stay at the Fairmont Hotel Vier Jahreszeiten. We are very glad you had a good time while staying with us. It is always a pleasure to receive positive feedback. We will share your comments regarding the service and the comfort with our teams and we are sure that this...

Reviewed 7 April 2017

We stayed at Fairmont Hotel on January, 2017. the hotel is located in a very nice central area where everything around is on a walking distance. However, the last day of our stay we accidentally broke the ceiling lamb and we reported this incident at the check-out. they informed us that they will contact us once they get the maintenance...

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Helpful?
Thank Hadeel A
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear Hadeel A., thank you for taking the time to share your experience. We are happy you had a great stay at our property in general! However we are really sorry you had trouble afterwards with the broken lamp - an information about debiting your card should have been made. Please rest assured that we are taking the appropriate measures...

Reviewed 6 April 2017

the moment you walk through the door, you find yourself in a world of luscious decoration, staff aiming to please,quality and luxury. the junior suite I stayed in was very large and decorated in the same style as the rest of the hotel. The room was equipped with all you needed and even and a separate dressing. breakfast has all...

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Helpful?
Thank Kris V
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear Kris V, thank you very much for writing this review. We are very happy that you've had a pleasant stay! All the best, yours Fairmont Hotel Vier Jahreszeiten

Franklin Lakes, New Jersey
Reviewed 4 April 2017 via mobile

This hotel is a priceless jewel! It's position on the lake is perfect yet walking distance to town! We enjoyed their breakfast, lunch, and dinners! Beautifully served and delicious! We got a lake view room with a balcony which was very small ! We had to take the chairs out so we could move around! The bathroom was unusually small....

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Helpful?
Thank carolschaefer
HVJ_Hamburg, Leiter Öffentlichkeitsarbeit at Fairmont Hotel Vier Jahreszeiten, responded to this review

Dear carolschaefer, thank you for taking the time writing this review. We are sorry that you didn't like the size of the room and especially the bathroom. Our Hotel is actually made out of more than 10 buildings so every room and bathroom is different - so we hope that we can fully convince you next time. But we are...

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
GreenLeadersGold level
Food & drink at the hotel
Restaurant Haerlin
Restaurant Haerlin
Cuisines: French, European, International
Jahreszeiten Grill
Jahreszeiten Grill
Cuisines: European, German
Jahreszeiten Terrasse
Jahreszeiten Terrasse
Cuisines: German, International, Mediterranean, Contemporary
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Concierge
  • Banquet Room
  • Babysitting
  • Airport Transportation
  • Conference Facilities
  • Multilingual Staff
Official Description (provided by the hotel)
Luxurious Fairmont Hotel Vier Jahreszeiten is the epitome of a traditional European grand hotel. Since its opening in 1897, the elegant hotel at Binnenalster Lake in the heart of Hamburg welcomes its guests from all over the world in charming magnificence and timeless elegance. Many cultural and architectural sights as well as numerous shopping facilities and Congress Center Hamburg are within close distance. ... more   less 

Additional Information about Fairmont Hotel Vier Jahreszeiten

Address: Neuer Jungfernstieg 9 - 14, 20354 Hamburg, Germany
Region: Germany > Hamburg > Neustadt
Price Range: RM1,182 - RM2,205 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Fairmont Hotel Vier Jahreszeiten 5*
Number of rooms: 156
Reservation Options:
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Also Known As:
Fairmont Vier Jahreszeiten
Fairmont Hotel Hamburg
Fairmont Hamburg
Hamburg Fairmont
Hotel Style:
#1 Romantic Hotel in Hamburg
#1 Business Hotel in Hamburg
#1 Spa Hotel in Hamburg
#1 Luxury Hotel in Hamburg
#3 Green Hotel in Hamburg
#5 Family Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Fairmont Hotel Vier Jahreszeiten staff and other travellers.
6 questions
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Barnstable, Massachusetts
8 months ago
Dubai
Minneapolis, Minnesota
over a year ago

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Questions? Get answers from Fairmont Hotel Vier Jahreszeiten staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I suspect all rooms are excellent”
Smead1950, 24 Apr 2017 | Read review
“lakefront, non-smoking, high floor”
693hadeela, 7 Apr 2017 | Read review
“Alster suite is beautiful!”
Wien81, 26 Mar 2017 | Read review
“Romantic? Pay for a suit overlooking the water!”
StevenJson, 15 Mar 2017 | Read review
“If you are able, the views of the lake are worth the upgrade from the courtyard view rooms”
laskakeller, 28 Feb 2017 | Read review
5 of 5
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US$304* /night
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Prices are for 1 room, 2 adults
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