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I stayed here whilst visiting Hamburg with friends. I had hoped that the Best Western brand would ensure a level of quality. Unfortunately, I was a bit disappointed.
- Good beds
- Helpful staff
- Close to Altona station
- It was a...More
The superior room was fine but the best thing about the hotel is the location - walking distance to the fishmarket and the wider Alcona area.
Alcona station is a rail hub for accessing much of the city and only 40 minutes from the Airport...More
Easy location with a lot of nice restaurants in the Neighbourhood . parking on the street at normal rates . Clean hotel , did not had time to enjoy breakfast so no comments here . At the back of the hotel is a small shopping...More
My second visit to this hotel left me less impressed than the first.
Good things :
Efficient and friendly staff
Good breakfast (when you have found it)
Good location, close to Altona travel hub and local shops
Not so good things :
Room was small...More
Response from ChristianLembke, Front Office Manager at Best Western Raphael Hotel AltonaResponded 10 October 2016
thanks for your reply and I am sorry you was not fully satisfied this time with your stay with us. And if you give us your name or room number, we can check and fix almost every of your complaints.....only the missing aircondition...More
Good hotel next to excellent local transport facilities such as trains, S-Bahn, buses and taxis. Very helpful staff and clean and comfortable rooms. Good choice of shopping facilities and restaurants in walking distance.
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Thank Jurgen D
Response from ChristianLembke, Leiter Front Office at Best Western Raphael Hotel AltonaResponded 26 September 2016
Thank you very much. We are glad you enjoyed your stay. Hope you visit us again. All the BEST!
US$82 - US$163 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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