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Mercure Hotel Hamburg Mitte

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Mercure Hotel Hamburg Mitte
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608 Reviews from our TripAdvisor Community

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Showing 132: English reviews
Northamptonshire, United Kingdom
Reviewed 23 August 2016 via mobile

Had 3 nights in Mercure Hamburg Mitte Hotel. Rooms were good size. Wardrobe space bit limited but sufficient for our stay. Room and bathroom very clean. Reception and bar staff were very friendly and helpful. Good location.

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Helpful?
Thank lindacJ5018HU
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "lindacJ5018HU", thank you for your kind review and your stay at our Mercure Hotel Hamburg Mitte. It is a pleasure to read, you felt comfortable in all ways and were able to enjoy your time in Hamburg. We are looking forward to welcome you again soon. Sincerely, Sascha Gunzer Front Office Manager

Springfield, Virginia
Reviewed 15 August 2016 via mobile

Hotel was clean and offered a great breakfast. However the rooms were extremely small and the parking garage was so tight that it was a stressful event to get in and out of. This area of Hamburg was not the best. Actually Hamburg is not a priority city to tour in my opinion.

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Helpful?
Thank ltctony
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Itctony", thank you for your stay at our Mercure Hotel Hamburg Mitte and your feedback. Unfortunately the size of our rooms, our garage and the surrounding of our hotel did not meet your expectations, which we deeply regret. We are pleased to read, you enjoyed our breakfast buffet and commend the cleanliness. Whenever you are going to spend another...

Brussels
Reviewed 8 August 2016

My room had hooks, shelves and lights all in the right places. It had a good desk suitable for longish work sessions. nothing annoying in the decor. Environmental awareness. Good choice at breakfast. Well-trained staff.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank sabine937
Worcester, United Kingdom
Reviewed 4 August 2016

I stayed two nights at this hotel in July 2016. The journey from the airport was simple - about a 25 euro taxi ride or 3.20 euro by train. If you do come by train then the nearest station, Schlump, is about a 10 minutes walk away. The staff at the hotel were excellent and the breakfast was the best...

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Helpful?
Thank H-Ogilvysq
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "H-Ogilvysq", thank you for your great feedback regarding your latest stay at our Mercure Hotel Hamburg Mitte. We are pleased to ascertain, you felt comfortable in all ways and enjoyed your time in Hamburg. Your commendation will be forwarded to the entire team. Whenever you are going to spend another stay Hamburg, we like to welcome you again. Kind...

Moscow, Russia
Reviewed 15 July 2016

Used to stay one night during the business trip. Good location - just about 20 minutes from the airport. Groung floor has nice cafe working whole day - good place for business meeting with chance to have some snacks, soups and wine in the evening with some dinner. There are two underground floors for parking, but not sure if it...

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Helpful?
Thank Makhmutov
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Makhmutov", thank you for your stay at our Mercure Hotel Hamburg Mitte and you positive feedback. We are pleased to read, you felt comfortable in all ways and would recommend us. We will share your commendation with the entire team and are looking forward to welcome you back to hamburg soon. Sincerely, Sascha Gunzer Front Office Manager

Montreal, Quebec, Canada
Reviewed 4 July 2016

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Hanoverian1968
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Maidstone, Kent
Reviewed 12 June 2016

You can never go wrong with any of the Accor hotels and and like the others, this one was clean, spacious and well appointed. Good rooms and nice equipment made our stay pleasurable and as distances to town and harbour are reasonable we had no problem to execute our planed schedules. Being next to the exhibition Center was a bonus....

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Helpful?
Thank Redsilence
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Redsilence", thank you for your kind feedback and your stay at our Mercure Hotel Hamburg Mitte. We are pleased to read, you enjoyed your time in Hamburg and we were able to meet all your expectations. Only our breakfast team left a slight negative impression, what we deeply regret. Please be assured, this will remain as a single case....

St. George, Utah
Reviewed 1 June 2016

This hotel was perfect for our stopover in Hamburg. It is very near the Planten un Blomen park (which is beautiful). The rooms are large, modern, and clean. Reception was friendly and helpful. I like this area because it is close to the Dammtor train station.

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Helpful?
Thank Jayne S
Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear Jayne S, thank you for your feedback. I hope you will find some more time in the future to visit our beautiful city again! We have a lot of other parks :-) Have a nice summertime. All the best Saskia Deputy Front Office Manager

Athens, Greece
Reviewed 15 May 2016

I have stayed in this hotel three times. It is rather far from the center but it's a nice hotel, one of the very good Mercure hotels in Germany and not expensive. The staff is friendly (but not perfect - I had two different problems with mistakes in the payment process). It is recommended.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Aristides_Hatzis
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Aristides_Hatzis", thank you for your pleasant feedback and your recommendation. With your next stay we will take care that no mistakes in the payment process will occur any more. We like to welcome you back to Hamburg soon. Sincerely, Sascha Gunzer Front Office Manager

Florence, Italy
Reviewed 14 May 2016

the hotel as a very good position if you are visiting Hamburg fair but it is not very convenient to get a metro if do not like walking it is not the place to choose,the taxi service in Hamburg are quite affordable so you can easily going in the centre with a short taxi trip, apart this it fit lala...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Claudio195
Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg Mitte, responded to this review

Dear "Claudio195", many thanks for your kind feedback and your stay at our Mercure Hotel Hamburg Mitte. We are pleased to read, you felt comfortable during your stay, although it is a short walk to the next underground stop. We hope, to see you back to Hamburg soon. Sincerely, Sascha Gunzer Front Office Manager

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Amenities

Highlights
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Room Service
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Multilingual Staff
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The 3 star superior Mercure was opened in 2002 and offers 180 airconditioned rooms with triple glazing. The hotel is 200 m away from the trade show centre, directly opposite the Planten un Blomen park. The lively city centre is only 2 km from the hotel.Our hotel offers 5 meeting rooms with natural light, suitable for functions for up to 80 people. The Olive Tree restaurant will spoil you with Mediterranean cooking. Our Lemon bar offers snacks and refreshing cocktails. ... more   less 

Additional Information about Mercure Hotel Hamburg Mitte

Address: Schroederstiftstr. 3, 20146 Hamburg, Germany
Region: Germany > Hamburg
Price Range: RM430 - RM955 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Hamburg Mitte 4*
Number of rooms: 180
Reservation Options:
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Hotel Style:
#49 Luxury Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Hamburg Mitte staff and other travellers.
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Questions? Get answers from Mercure Hotel Hamburg Mitte staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Top floor front facing”
 of 5 bubbles A5hh, 11 Oct 2016 | Read review
“Room 228 was fine.”
 of 5 bubbles H-Ogilvysq, 3 Aug 2016 | Read review
“Choose a room not overlooking the main street”
 of 5 bubbles jaynes446, 1 Jun 2016 | Read review
“Join the Hotels loyalty program for better rates. Ask for a room at one of the top floors”
 of 5 bubbles Michael_Wolf_Bek, 18 Oct 2015 | Read review
“The two streets bordering the hotel were busy particularly along the hotel front (I think is West) but the noise levels didn`t disturb us.”
 of 5 bubbles rosemarym909, 7 Oct 2015 | Read review
5 of 5