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Mercure Hotel Hamburg Mitte

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Traveller (132)
Room & Suite (122)
Dining (24)
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Overview
  • Excellent21%
  • Very good52%
  • Average20%
  • Poor6%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star Hotel
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Additional information
Offers from Mercure Hotel Hamburg Mitte
Special Offer: CHEAPEST ONLINE RATES!
Offers from Mercure Hotel Hamburg Mitte
Special Offer: CHEAPEST ONLINE RATES!
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Rooms
5 Jun6 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (683)
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30
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36
12
2
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All reviewsnice hoteltwo singles pushed togethercity centreplanten und blomentrade fairfour starunderground parkingpublic transportnice sizecity tripfour nightswifi is freebreakfast was includedbeautiful cityenjoyed my stayu bahn stationshort walk
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11 - 15 of 151 reviews
Reviewed 17 July 2017

I stayed in a standard room and while the general look and feel of the hotel is nice and clean, the room itself was a little aged. You could see the textiles and walls had taken some hits, and the bathroom was a little worn....More

Thank LowLotus
Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 18 August 2017

Dear Guest " LowLotus", thank you for your feedback. Our hotel rooms are currently being renovated. So if you stay the next time with us, you will be see our hotel rooms in a new shine:-) With kind regards from Hamburg, Saskia Hahn Deputy Front...More

Reviewed 5 July 2017

Stayed for a short city break. Lovely room, clean, comfortable, large bed. Coffee machine was great. Breakfast excellent range of items, hot and cold. Pity they don't do dinner, but that said it made us go out and find a local place to eat which...More

Thank James W
Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 8 July 2017

Dear " James W ", thank you for your feedback. It seems, that you had a great time in Hamburg. That makes me feel good ;-) I am wondering, why we could not offer you dinner, usually we have a great menu in the evening....More

Reviewed 3 June 2017 via mobile

Well located as we could walk around easily and grab great food around and shopping, decent rooms with nice bed and clean design, nice staff and helpful with all enquiries, well connected as close to a metro stationMore

Thank HSerraj
Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg MitteResponded 15 June 2017

Dear HSerraj, thank you for your stay at our Mercure Hotel Hamburg Mitte and your kind feedback. We are pleased to read, you were able to enjoy your time in Hamburg in all ways. Especially for your commendation to our team we like to say...More

Reviewed 23 May 2017

Verry dissapointing according to Mercure standards. It seems that it is an old Ibis rebranded Mercure. The room was really small, the beds also. We were 2 in the room, but the storage wasn't enough nore for one. The pillows are probably the cheapest you...More

Thank Rpreda
Response from Alexander_Salomon, Front Office Manager at Mercure Hotel Hamburg MitteResponded 7 June 2017

Dear "Rpreda", thank you for your stay at our Mercure Hotel Hamburg Mitte and your detailed feedback. We are pleased to read, you liked the location of our hotel and also the provided service from our team. Regretfully we also have to determine, that our...More

Reviewed 19 May 2017

Was here for 10 days to work on a tradeshow. Very small rooms which are clean but not enough storageroom! Free wifi is there but is still according to the ninethies standards --> SLOW as hell! good breakfast, very friendly staff especially the people in...More

Thank TCBelgium2000
Response from Alexander_Salomon, Deputy Front Office Manager at Mercure Hotel Hamburg MitteResponded 23 May 2017

Dear guest " TCBelgium2000 ", thank you for your feedback. During this year, we are going to decorate our rooms. I am sure, you will enjoy our new concept, when you checking in hopefully again. With kind regards from Hamburg, Saskia Hahn Deputy Front Office...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Restaurant
Free High Speed Internet (WiFi)
Room Service
Hotel Amenities
Dry Cleaning
Meeting Rooms
Laundry Service
Multilingual Staff
Conference Facilities
Room Service
Business Centre with Internet Access
Banquet Room
Room amenities
Air Conditioning
Things to do
Restaurant
Details
Price range
US$106 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$106 - US$220 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#65 Luxury Hotel in Hamburg
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (132)
Room & Suite (122)
Dining (24)
Amenities (12)
Questions & Answers
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ABSIreland
21 February 2017|
AnswerShow all 2 answers
Response from Alexander_Salomon | Property representative |
Hi, from the airport you have got two possibilities to reach the center of Hamburg. Either you take taxis, which are always waiting in front of the terminal entrances or you use the public transportation. Therefore you take... More
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ABSIreland
15 February 2017|
Answer
Response from Alexander_Salomon | Property representative |
Dear Sir, there's a supermarket and other shops 5 minutes walking distance at Grindelallee.
1
Vote
Google Translation
Megan L
7 November 2016|
AnswerShow all 3 answers
Response from Alexander_Salomon | Property representative |
Dear Megan, in general the check-in is guaranteed after 3 pm and check-out until 12 am. If you need any other times you can agree with us directly. Best regards, Sonja Müßgens
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Room Tips
"Top floor front facing"
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"Room 228 was fine."
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"Choose a room not overlooking the main street"
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"Join the Hotels loyalty program for better rates. Ask for a room at one of the top floors"
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