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Novotel Suites Hamburg City hotel

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#74 of 318 Hotels in Hamburg
GreenLeadersSilver level
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1 room 2 adults 0 children
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Novotel Suites Hamburg City hotel
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1,125 Reviews from our TripAdvisor Community

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Showing 332: English reviews
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Dusseldorf, Germany
Reviewed 1 week ago

My disbelief started already by the booking. We travel with a small child, 18 months old at the time. Upon reservation, we requested a baby bed in the room. Received a response that no baby beds are available for our stay but if we want, we can bring one. Now, huge hotel, with 17 if not more floors, in the...

Thank Elen T
Reviewed 4 weeks ago via mobile

We really enjoyed the stay and this hotel will probably become my first choice in Hamburg. The room was big, well furnished and recently renewed. The hotel is very close to the U-bahn (few stops from city center). Very friendly staff and several additional services.

Thank Diego C
About Hotel's Favourite Review
Reviewed 3 weeks ago

Heater was not working in all rooms in sub zero temperatures outside. They had to bring me an electrical heater unit. No laundry service after 9 am even if you pay extra. Breakfast room is situated in the reception area. No room cleaning service after 1400 hours. Very rude staff at the Reception - only the man wearing glasses was...

Review collected in partnership with Accorhotels.com
Thank HEZ63
Oslo, Norway
Reviewed 3 weeks ago via mobile

This hotel is a little bit off the beaten track in Hamburg. Yes, you can walk to CBD, but it takes a while (30 minutes). But you have metro and local train quite near. And the area St. Georg has a nice selection of restaurants and bars. Trains run directly to and from airport and Reperbahn and station is five...

Thank jokke82
Upton, United Kingdom
Reviewed 4 weeks ago via mobile

Just left the Novotel suites in Hamburg after a couple of days stop celebrating my sons birthday . We had booked the Suites because the rooms for a family are huge. Most have s double bed , single bed and pull- out bed. The rooms are really spacious and with basic tea/ coffee facilities the bonus is a microwave ....

Thank Ian T
Dublin, Ireland
Reviewed 20 February 2017

Really enjoyed our stay in this hotel. Cannot fault the location, u-bahn 2 minutes away and s-bahn 5 minutes away leading to easy access to the airport, reeperbahn and city centre. Room was spacious and very clean. Fridge and microwave provided which was appreciated. Bathroom was large, clean and had lovely shower and bathtub. Bit weird with W.C. separate from...

Thank paulmmcevoy
Reviewed 18 February 2017

Very good hotel to stay in we stayed here for one night,brilliant location near lots of restaurants and right near the train so easy to get around ! lovely and clean could not fault this hotel. The view is very good aswell.

Thank Rufus R
Bucharest, Romania
Reviewed 14 February 2017

Very good service. Good location. Good breakfast. Clean room and bath. Nice evening spent on the bar. Friendly frontdesk staf. No possibility to adjust the room temperature; too cold for february .....

Review collected in partnership with Accorhotels.com
Thank DanBucharest2012
Reviewed 12 February 2017

Review collected in partnership with Accorhotels.com
Thank happyfamily650
Lytham St Anne's, United Kingdom
Reviewed 28 January 2017

Best bits Large family room bath and shower room and separate toilet, King size comfortable bed, Wet Bar Fridge and Microwave, Clean room Excellent free Wi-Fi. Reception staff excellent we arrived 11am let us leave our cases in secure luggage room until 3pm check in we always found them helpful and pleasant upon checkout let us store our luggage until...

1Thank teejay11
h3756-gm, Manager at Novotel Suites Hamburg City hotel, responded to this review

Dear Teejay, it is a pleasure to receive that kind of positive feedback ! We are happy that you are satisfied with our staff and the service we offer. Therefor we will share your comments with our team. We are sure that this feedback will serve as an encouragement to all of our staff. Because it's our deepest interest that...

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Room/Suite (79)
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Family/Play Areas (1)
Dining (2)
Pool/Beach Area (1)
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Management photos: Courtesy of the property manager

All Management Photos (22)
Room/Suite (3)
Hotel & Grounds (4)
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  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Dry Cleaning
  • Multilingual Staff
  • Business Centre with Internet Access
  • Laundry Service
Official Description (provided by the hotel)
The 3-star Suitehotel Hamburg City is only about 800 m away from the main railway station and the city centre, 15 km from Hamburg Fuhlsbuettel airport and 3 km from the Hamburg trade show centre. Public transport at the door. 185 Airconditioned suites,30m² in size. Basement garage for 115 cars. 24 Hour services include Boutique Gourmande gourmet food counter and bar. Free gym, business corner with free high speed internet and a free 5 minute massage on Thursdays ... more   less 

Additional Information about Novotel Suites Hamburg City hotel

Address: Luebeckertordamm 2, 20099 Hamburg, Germany
Region: Germany > Hamburg
Price Range: RM392 - RM679 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Novotel Suites Hamburg City hotel 3*
Number of rooms: 185
Reservation Options:
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Also Known As:
Suite Novotel Hamburg City Hotel Hamburg
Suitehotel Hamburg
Hotel Style:
#8 Green Hotel in Hamburg
#24 Best Value Hotel in Hamburg
#43 Family Hotel in Hamburg
#80 Business Hotel in Hamburg
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Questions & Answers

Here's what travellers have asked, with answers from Novotel Suites Hamburg City hotel staff and other travellers.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“City View is best on Higher floors”
 of 5 bubbles teejay11, 28 Jan 2017 | Read review
“Go higher than 10th floor”
 of 5 bubbles 640marcusw, 4 Jan 2017 | Read review
“ask for high room!”
 of 5 bubbles Countrybob, 21 Dec 2016 | Read review
“North facing rooms on a high floor have great views.”
 of 5 bubbles stevauer, 16 Apr 2016 | Read review
“Ask for a family room with good space fr kids”
  • Around Hamburg city
 of 5 bubbles aboduld, 17 Jan 2016 | Read review
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