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Frankfurt Marriott Hotel

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#16 of 267 Hotels in Frankfurt
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1 room 2 adults 0 children
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Frankfurt Marriott Hotel
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752 Reviews from our TripAdvisor Community

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Showing 490: English reviews
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Seattle, Washington
Reviewed 3 days ago NEWvia mobile

Traveling for business and at least this time they didn't downgrade me and attempt to move me to another hotel again. No they ask if I am a rewards member and I explained that Marriott is my last choice based on my last business trip but didn't have an option to select another hotel due to traveling with colleagues. Oh...

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Helpful?
Thank LadyOCH
Management response:

Dear LadyOCH, thank you for sharing your experience with us and bringing this to our attention. As we strive for an excellent service and for making your stay enjoyable, I would like to sincerely apologize for the inconveniences caused. I can assure you, that this will be addressed within our team, to ensure a high quality of service in the...

birmingham
Reviewed 3 days ago NEWvia mobile

I have stopped here many times when working at exhibitions at the Messe. It is very handy, literally a couple of minutes walk from the exhibition centre. It is a very comfortable hotel, ideal when working away from home for a length of time.

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Helpful?
Thank Michelle137
Management response:

Dear Michelle137, thank you for your valuable feedback. I´m delighted to see, that you are enjoying your stays with us and that we are providing the right environment to work and relax after a long day at the fair. It will be my pleasure to share your comments with our team members and we are looking forward to welcome you...

Munich, Germany
Reviewed 1 week ago

It´s a huge hotel, in downtown Frankfurt, in the bank area. New, comfortable, great view of the city. Unfortunatelly system went down, when we wanted to check in, but they solved it somehow. Good breakfast.

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Helpful?
Thank cbersch
Sydney, Australia
Reviewed 2 weeks ago via mobile

After 26 hours of travel I reached the hotel early morning having ensured a booking at Extra cost the night before so that I could have a few hours sleep and freshen up for a day of meetings. I was rudely told at check there was no room after asking repeatedly for them to check for something I was told...

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Helpful?
Thank Daveleokennedy
Management response:

Dear Daveleokennedy, thank you for sharing your experience with us. As mentioned in my previous email to you, I would like to apologies for the inconveniences and hope, that I could clarify the booking situation made by the travel agency. Nevertheless we are grateful for your valuable feedback and will share this with our team. We sincerely hope to welcome...

Miami, Florida
Reviewed 2 weeks ago

This is an amazing Hotel. Despite being an American Chain, we encountered some of the most professional, ready to serve persons in the industry. From arrival, the bell personnel to the front desk, everyone was eager to attend and all with a smile and very friendly approach. The room was large, spacious and very ergonomic. Overall a great experience and...

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Helpful?
Thank dim i
Management response:

Dear dim I, Your kind words are the best reward for the work we do and we would like to thank you for the time invested in sharing your experience on Tripadvisor. Your detailed comments about our Hotel and most of all about the service provided will be shared with the entire team. We are very much looking forward to...

Chapel Row
Reviewed 2 weeks ago

First time I have stayed at this hotel and pleased to say that I was not disappointed. The welcome was warm and friendly. My room was clean, spacious and looked out onto the skyscrapers in Frankfurt. I used the gym, which was adequate and all equipment was in good working order. The breakfast was big and good value for money....

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Helpful?
Thank Debbie P
Management response:

Dear Ms. Debbie P., Thank you very much for taking your time to share your positive impressions on tripadvisor. It will be a great pleasure to share those with the whole team. We would love to be your host again for your next business or private trip to Frankfurt. Please do not hesitate to contact me directly if I can...

Reviewed 2 weeks ago via mobile

My PA has booked the hotel for my trip. It is a free cancellation within 21 days direct with the hotel. Due to some family matter, my PA was away from office and forgot to cancel the booking . When I received the alert from my credit cared message in the charges, I asked my PA to contact them immediately....

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Helpful?
1Thank Mouse-Princess
Management response:

Dear Mouse-Princess, thank you for your valuable feedback and for bringing this to our attention. Under certain conditions, such as during fairs, we do have strict rate and cancellation policies, which can range between 21 days and 14 days where you can still cancel free of charge. This is stated as well in the confirmation of the individual booking. I...

Nampa, Idaho
Reviewed 3 weeks ago via mobile

This is a great hotel with great staff. The rooms are spacious and clean. The only problem was the location. There are not many restaurants close by and touristy seeing was quite a walk. The city center, Old Town, and main restaurant are in town was a couple of miles. I would suggest taxi or uber if you want to...

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Helpful?
Thank Daven C
rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear Daven C, It is nice to see that all apeared to meet your expectations during your stay here in the hotel. The hotel is perfectly situated in front of the main Trade Fair Centre here in the city, and for those wishing to visit the wonderful centre sites i do tend to recommend using the UBahn which is a...

United Kingdom
Reviewed 3 weeks ago

I've stayed several times at the Frankfurt Marriott Hotel, which is a convenient drive from the airport and located in the business and financial district that makes Frankfurt a city of international renown. On my most recent stay, I enjoyed an upgrade to a corner room with two perspectives of the city. The lounge, which is rather large with small...

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Helpful?
Thank travelentuziast
rob s, Manager at Frankfurt Marriott Hotel, responded to this review

Dear travelentuziast, It is wonderful to see that you enjoyed your stay with us here in the hotel and i am particularly happy to see that you recieved an upgrade to one of our corner suites. I can not agree with you more that the Executive Lounge is a true pleasure to visit. Kindest regards and we look forward to...

Ashtead, United Kingdom
Reviewed 4 weeks ago

Stay here regularrly for business. Very Good Marriott option. Clean efficient nice rooms. Always well equipped. Staff very good. Be sure to select double king or queen bed and avoid single beds which are rather small if you are over 6 fott talls

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Helpful?
Thank Nigestar72
Management response:

Dear Nigestar72, It is always wonderful to receive such kind feedback about our staff and the service they are providing. You can rest assured that this will not go unrecognized. We very much appreciate the time invested in sharing your experience. Please do not hesitate to contact the reception during your next stay. They will place a note in your...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Food & drink at the hotel
Cross - Bar, Lounge, Cafe
Cross - Bar, Lounge, Cafe
Cuisines: European, Bar, Pub, Central European
Brasserie Ici
Brasserie Ici
Cuisines: European, French
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Paid Wifi
  • Paid Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The Frankfurt Marriott Hotel is located opposite the Frankfurt Fair and Exhibition Center. It is one the leading meeting, conference and convention hotels in the area of Frankfurt, Germany. Get a good night's rest when staying in our inviting guest rooms and suites with plush pillowtop mattresses, crisp linens and fluffy pillows. Plan your next weekend getaway at our Frankfurt hotel! ... more   less 

Additional Information about Frankfurt Marriott Hotel

Address: Hamburger Allee 2, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt , Westend-Süd
Price Range: RM526 - RM1,568 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Frankfurt Marriott Hotel 4.5*
Number of rooms: 587
Reservation Options:
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Also Known As:
Marriott Frankfurt
Frankfurt Marriott
Hotel Style:
#5 Family Hotel in Frankfurt
#12 Business Hotel in Frankfurt
#14 Luxury Hotel in Frankfurt
#15 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Frankfurt Marriott Hotel staff and other travellers.
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Questions? Get answers from Frankfurt Marriott Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“all rooms are nice.”
 of 5 bubbles Paicines, 16 Feb 2017 | Read review
“Room facing the city”
 of 5 bubbles Woodbury729, 21 Jan 2017 | Read review
“Look at the front facing rooms- there is construction at the back”
 of 5 bubbles brianmL5998DC, 20 Jan 2017 | Read review
“All rooms are on a high floor so ask for a lower high - first off the lift and last in!”
 of 5 bubbles FridayKnights, 10 Jan 2017 | Read review
“I think all rooms are fine”
 of 5 bubbles CharlieBoulder_CO, 19 Dec 2016 | Read review
5 of 5