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H4 Hotel Frankfurt-Messe

577 reviews
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Traveller (165)
Room & Suite (73)
Dining (10)
Overview
  • Excellent20%
  • Very good47%
  • Average23%
  • Poor7%
  • Terrible3%
Travellers talk about
“ramada hotel”(6 reviews)
“pool and sauna”(5 reviews)
“schnitzel”(5 reviews)
Free Wifi
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
4.0 Star Hotel
All hotel details
Rooms
28 Jan29 Jan
|
1 room, 2 adults, 0 children
Standard Room
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Free Cancellation
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Reviews (577)Write a Review
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48
110
63
25
10
Show reviews that mention
All reviewsramada hotelpool and saunaschnitzelcomplimentary bottletaxi ridegreat breakfast buffetcity centrehotel shuttleflight homestayed for one nightper dayclose to the hotelrooms are largedouble bedbetween flightswifi is freebusiness trip
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1 - 5 of 256 reviews
Reviewed 6 days ago

Hotel is close to the Messe/Convention centre, it has a shuttle to bring you to the Messe, note it is only going to Messe...not return. Walking to Messe (in winter) is to far....20-30 min. Taxi: 10 Euro. Hotel is next to a forest which is...More

Thank RoBrown
Response from RobinSchlaeger, Manager at H4 Hotel Frankfurt-MesseResponded 4 days ago

Dear Guest, thank you very much for your review. We are aware that not all hospitality web sides changed the fact that we don`t have the pool anymore. We try to fix that problem as soon as possible. Also, we recognised the elevator issue. Because...More

Reviewed 1 week ago

i am staying in this hotel since january 6 2018 and every day one of the elevator of this hotel which they had 2 , was out of order. These dates are messe dates which is heimtextile frankfurt and the hotel is fully booked almostly...More

Thank Burak B
Response from RobinSchlaeger, Manager at H4 Hotel Frankfurt-MesseResponded 4 days ago

Dear guest, what can I say? I´m very sorry for what has happened to you. This is absolutely not how it is supposed to be. We will discuss that matter within our team and make sure that we react different in that kind of situations....More

Reviewed 4 weeks ago via mobile

dear all, my third night, entered in the room no. 318 , my room was not cleaned , i immediately called reception and inform to the FOM miss martina. she did not believed and send some one to check the room. immediately i requested miss...More

Thank mohinder s
Response from RobinSchlaeger, Manager at H4 Hotel Frankfurt-MesseResponded 2 weeks ago

Dear guest, believe me when I say, that is absolutely not what we want for our guests. It is always our goal to provide great service. We will discuss your complaint within our team. Hopefully you will give us another chance in the future. Looking...More

Reviewed 15 November 2017

Hotel booked for 2 nights for Paperworld 2018 under the impression that dates were flexible- we had to change dates by 1 day and are categorically told that this was not possible - with booking.com advertising free cancellation all over their website. Having politely tried...More

Thank icb20172017
Response from RobinSchlaeger, Manager at H4 Hotel Frankfurt-MesseResponded 4 days ago

Dear guest, it is always difficult when it comes to a third party (like booking) and room rates during a fair like Paperworld. Often the hotel can do nothing about it because it`s not us who is charging you anything. Independently of that our staff...More

Reviewed 12 November 2017 via mobile

No shuttle bus as advertised when booking originally made. Only to find out from driver for other hotels that there is no shuttle bus must contact hotel after waiting in the cold for 20 minutes. Granted hotel did pay for taxi after being arranged by...More

Thank Ricki S
Response from RobinSchlaeger, Manager at H4 Hotel Frankfurt-MesseResponded 4 days ago

Dear guest, thank you for taking the time to rate us. I´m sorry that we can`t provide a 24/7 shuttle bus service as we are not an airport hotel. Still we do refund taxi expenses if our guests take it to get here from the...More

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About
Amenities
Top amenities
Restaurant
Room Service
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Conference Facilities
Shuttle Bus Service
Things to do
Restaurant
Pool
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$67 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
Details
Price range
US$67 - US$266 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#58 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Accessible rooms, Suites, Smoking rooms available
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Traveller (165)
Room & Suite (73)
Dining (10)
Pool & Beach (5)
Hotel & Grounds (82)
Bathroom (16)
Family and Play Areas (1)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Anea K
13 January 2017|
AnswerShow all 3 answers
Response from Karina-Moonflower | Reviewed this property |
If your flight is at 7 a.m., you would have to be at the airport at 5 a.m. You would have to schedule your shuttle with the front desk accordingly. The ride to the airport should take you approximately 15 minutes.
0
Votes
Julie M
5 January 2017|
AnswerShow all 2 answers
Response from Karina-Moonflower | Reviewed this property |
Yes, you do need a northern european adapter. It should say on the box, which countries will be covered.
0
Votes
Gunch K
29 September 2016|
AnswerShow all 8 answers
Response from Karina-Moonflower | Reviewed this property |
The Hotel is about 15 minutes away from the airport. They do have a shuttle. In Terminal 2, you just go outside, cross the street, and there is a little covered area, where you can wait for the shuttle (it is a designated... More
2
Votes
Room Tips
"We had a room facing the road, but there are rooms facing the forest which I'm sure are a little quieter."
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"All rooms are quiet. Higher floors have an impressive view if the city."
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"room on the back. Not on the first floor. Restaurant is below. July and August special prices."
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"We preferred a room with a door so we could have fresh air. Other rooms may also have outside availability..."
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