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Mercure Hotel & Residenz Frankfurt Messe

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Mercure Hotel & Residenz Frankfurt Messe
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582 Reviews from our TripAdvisor Community

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Showing 202: English reviews
Reviewed 1 week ago

We have stayed here on and off over the past ten years as a couple and with the family...never had a bad stay! Very clean, quiet, pillows and bed are great, breakfast is 10/10. Close to the city center (quick tram trip). We are going to stay here again when we come to Frankfurt for the Christmas market in a...

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Helpful?
Thank CazKawit
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear CazKawit, thank you very much for feedback. We are pleased, that you always enjoy your stay with us and looking forward welcoming you back for the next visit. Kind regards Stefan Ader General Manager

Cairo, Egypt
Reviewed 2 weeks ago

The Mercure Hotel is a modern nice Hotel with nice services. Breakfast is great. The fitness centre and the SPA are really nice. The hotel is nicely located next to the Messe (Fair) where you can get there in 10min walking.

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Helpful?
Thank AmrAbdallah
Porto, Portugal
Reviewed 5 November 2016 via mobile

10 minutes walking from the Messe Frankfurt, this is a viable economical option for busy trade shows. Although it is a but dislocated from the more busy city center, it has some nice restaurants in walking distance. The room was what you expect from a Mercure hotel, the breakfast was OK and the WiFi was a but slow, but they...

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Helpful?
Thank CarlosSoaresDeSousa
Cleveland, Ohio
Reviewed 15 October 2016

Booked here because other reasonably-priced hotels closer to town were full. I thought it would be too far from the city center, but it is quite convenient. Easy to get to the Messe, main station, or city center via S-Bahn or tram. Room was fine, bathroom sufficiently updated. Staff was helpful. Problem 1: WiFi was awful. Tried 3 different devices,...

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Helpful?
Thank Brian B
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Hello Brian, thank you for reviewing your last stay. We are currently looking into having the wireless issued solved, as we don´t know what suddenly interrupted the signal quality. You can certainly use the fitness area before 7 am, just inform reception to let you in. I hope to welcome you again to our hotel in the near future. Kind...

North Yorkshire, United Kingdom
Reviewed 4 October 2016

The hotel is conveniently placed for the airport (15 minute drive) and the centre of Frankfurt, there is a handy tram stop opposite the hotel. The reception staff all speak good English and are quite helpful. The rooms are comfortable, bathrooms in standard rooms have over bath showers and are typical Mercure rooms. We travelled with a 95 year old...

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Helpful?
Thank Pamela8833
Reviewed 22 September 2016 via mobile

Pleasure to stay from start to finish..great staff.couldnt do enough for you..great choice for breakfast...all tastes covered...nice bar and especially the beds are great..best nights sleep ever had ☺

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Helpful?
Thank Darren E
Athens, Greece
Reviewed 15 September 2016 via mobile

Good hotel close to the fair grounds. Also by taxi or train the city center is close. Rooms are typical mercure style. Service is quite good and the food too. Overall a good choice for business visits. If the weather permits the garden is the strong point of this hotel.

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Thank Ninion
New York City, New York
Reviewed 12 September 2016

Convenient location: 15 to 20 minutes drive from the airport and close to train station but it's difficult to find the route to walk there. Street parking was easy to find. Located in a quiet neighborhood with couple of restaurants and a supermarket down the block. Rooms were very clean and they got AC which was a big plus.

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Helpful?
Thank ccywong
Stefan A, General Manager at Mercure Hotel & Residenz Frankfurt Messe, responded to this review

Dear ccywong, thank you for taking your time to write review about your stay. We are pleased that you did enjoy your stay and we are looking forward welcoming you back. Kind regards Stefan Ader

Reviewed 6 September 2016 via mobile

I stayed at this hotel for 2 days on my transit period. It's a 20 min drive from the Frankfurt Airport and the train station is 5 min away. Tram cars are also available. City Center is a 10 min walk and you get basically everything there including shopping, restaurants and supermarkets. Breakfast was simple but not extravagant. German-Western cuisine....

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Helpful?
Thank Niroshana J
Colombo, Sri Lanka
Reviewed 25 July 2016 via mobile

We got a nice room with all the facilities we wanted.The view from the room was very pleasant too.The room,bathroom,all the floors and the lobby was clean and nicely kept.Helpful staff specially the guy who was at the reception was quite helpful giving us all the needful information.If the housekeeping staff can avoid entering the rooms mistakenly this would be...

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Helpful?
Thank Chathuri D

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Fitness Centre with Gym / Workout Room
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About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
Official Description (provided by the hotel)
Perfect for business travelers and trade-fair visitors: The Mercure Hotel & Residenz Frankfurt Messe is close to Frankfurt's exhibition center, the festival hall and the congress center. All 336 rooms and 88 apartments have air con and free WIFI. Guests enjoy free use of the wellness area. Our CCH-certified hotel has 6 conference rooms suitable for events of up to 100 people. It is 9.3 miles to the airport and approx. 1.2 miles to the main train station and highway. Our hotel also has a garage. ... more   less 

Additional Information about Mercure Hotel & Residenz Frankfurt Messe

Address: Voltastr. 29, 60486 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM195 - RM865 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel & Residenz Frankfurt Messe 4*
Number of rooms: 424
Reservation Options:
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Also Known As:
Mercure Hotel And Residenz Frankfurt Messe
Mercure Hotel Residenz Frankfurt Messe
Hotel Style:
#49 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel & Residenz Frankfurt Messe staff and other travellers.
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Questions? Get answers from Mercure Hotel & Residenz Frankfurt Messe staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose a room on the 5th floor which are much better”
 of 5 bubbles AmrAbdallah, 21 Nov 2016 | Read review
“split site hotel. If you don't want to cross the road for your room ask to stay on the reception/car park side.”
 of 5 bubbles Pamela8833, 3 Oct 2016 | Read review
“ask for a room in the main building, certainly if you're a woman alone”
 of 5 bubbles Anne25290, 27 Jun 2016 | Read review
“Upper floors (4th floor), away from the elevators”
  • View from my balcony
 of 5 bubbles mariavY9179MB, 6 Jun 2016 | Read review
“Most of the rooms are really good”
 of 5 bubbles Lanceataalla, 24 May 2016 | Read review
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