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The Westin Grand Frankfurt

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Traveller (587)
Room & Suite (738)
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Overview
  • Excellent48%
  • Very good33%
  • Average13%
  • Poor4%
  • Terrible2%
Travellers talk about
AMENITIES
Free Internet
Breakfast Buffet
Pool
Non-Smoking Hotel
Restaurant
Room Service
Suites
5 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,473)
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1,035 results
Traveller rating
477
350
134
44
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LanguageEnglish
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477
350
134
44
30
Show reviews that mention
All reviewsexecutive clubheavenly bedkonstablerwache stationnespresso machinethe main shopping streetvery nice hotelchristmas marketshopping areathe location is perfectan upgrades bahnbreakfast buffet isearly checkbusiness tripzeillobbystarwood
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1 - 5 of 1,035 reviews
Reviewed today via mobile

Property never disappoints me stayed here last three years. Fantastic management, great service, helpful staff and lovely food. BIG THANK YOU TO Mike Conrad, Duty manager Ann (Solomon), Kevin from Concierge.

Thank Khizer S
Hotel's Favourite
Reviewed 31 December 2017 via mobile

Well the Westin Grand, certainly has the wow factor as you walk through the main door into the spacious reception area. At this time of year was certainly very festive. We arrived a few hours early and asked if it was possible to check in,...More

Thank NJA_7
Response from GMWestin F, Quality & Duty Manager at The Westin Grand FrankfurtResponded 5 January 2018

Dear NJA_7, We appreciate you taking time to share with us your experience while at our hotel. Thank you for your positive feedback and comments. We work continuously to ensure flawless service and to produce great experiences for our guests. I will certainly share your...More

Reviewed 5 days ago

This is a luxury hoteloffering the necessary utilities. However, it is in bad need of renovation both of the guest rooms as well as of the public places. It’s strongest point is it’s super location – right in the centre of Frankfurt, within a walking...More

Thank Abraham1_11
Reviewed 4 weeks ago

We have been at the hotel a few weeks ago and really enjoyed our stay. The staff was very kind and trying to help on every issue, the location is great, less than 1 min from U train and the same distance from the Zeil...More

Thank sasmic
Reviewed 5 April 2018

I stayed 3 nights with my wife at this hotel. Totally we were satisfied with the service which offered by this hotel. The location was perfect just few minutes walking from zeil street which is a landmark in frankfurt and has a lots of resturants...More

Thank sia B
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About
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Free Internet
Pool
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Pool
Spa
Heated pool
Indoor pool
Details
Price range
US$138 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#33 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$138 - US$583 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#9 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#33 Luxury Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms
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Traveller (587)
Room & Suite (738)
Dining (168)
Pool & Beach (20)
Amenities (53)
Business Centre & Event Rooms (18)
Family and Play Areas (1)
Questions & Answers
Ask a question
bgower22
7 August 2017|
AnswerShow all 6 answers
Response from Justine W | Reviewed this property |
No the hotel does not have a shuttle. The hotel is a block from the train station. A taxi is around 50 euros depending on the amount of luggage and which way the driver goes.
1
Vote
123diane456
18 July 2017|
AnswerShow all 6 answers
Response from Mirooke | Reviewed this property |
Take a metro. Cheap, direct line, quick and stops right next to the hotel. Frankfurt (Main) Konstablerwache is the station where you have to get off.
1
Vote
Room Tips
"Ask for upper floors."
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"The rooms are probably very , very similar so probably all fine"
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"Beware of the outdoor cafe' in the back of the hotel....................."
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"Rooms on the top floor offer exceptional views with easy access to the gym, pool and Spa."
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