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The Westin Grand Frankfurt

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#22 of 274 Hotels in Frankfurt
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1,253 Reviews from our TripAdvisor Community

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Showing 893: English reviews
Athens, Greece
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 weeks ago

For Westin brand charging the wi-fi is unacceptable. One reason not to come back. Also the hotel needs to be refurbished. I was shocked with the door rooms, left out looked like a 3* hotel. The location is good, staff impersonal though

Helpful?
1 Thank sofiavaimakis
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear sofiavaimaiks, Your feedback is very valuable for us and we thank you for taking the time to share your experience with us. We are currently in the process of upgrading the wifi-infrastructure to provide you with state-of-the-art technology and high speed wifi-performance. Please be assured that we will take appropriate action regarding the maintenance and refurbishing which we is... More 

Level Contributor
122 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 3 weeks ago via mobile

When in Frankfurt make certain you visit The Westin Grand Frankfurt. Reasons are many, it is enough that you would be surrounded by elegance, the location is another reason, and freshness is also an important reason as its a smoke free environment.

Helpful?
Thank Ghooma
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Ghooma, Thank you so much for your 5 star review of our hotels. We appreciate it a lot and you can be sure that it is a great motivation for us. Looking forward to welcoming many more times, until soon. Be well. Sandro Bohrmann General Manager More 

Asker, Norway
Level Contributor
54 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 4 weeks ago

Have stayed here several times for work. Its a nice big hotel. A bit unpersonal. Friendly and helpful staff. Fairly central. Shopping quite close by. Comfortable rooms and nice beds. Can reccomend this hotel both for business and private.

Helpful?
Thank Eli_Asker
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Eli_Asker, Many thanks for your feedback and recommendation. We are indeed very centrally located in the city centre near "Zeil" shopping street and all the major sightseeings which can be reached by foot. We hope to welcome you again for your next visit to Frankfurt, may it be for work or privately. With best regards, Sandro Bohrmann General Manager More 

Level Contributor
3 reviews
3 hotel reviews
Reviewed 4 weeks ago via mobile

The U and S train services are only metres away. Four stops and you are at the massive Messe exhibition hall. Outside of work, on Saturdays, a terrific market springs up on the next block, local produce plus, for the visitor, sausage and wine stands. We had a terrific afternoon making new friends, with whom we still keep in touch.

Helpful?
Thank Yvonne B
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear Yvonne B, I am so happy to hear that you enjoyed your stay at our hotel and in the city of Frankfurt, after surely busy days on the fair grounds. The Konstabler market indeed gets more and more attractive and very trendy as a meeting place to have fun. We would be pleased to welcome you again in the... More 

Level Contributor
52 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 4 weeks ago via mobile

Stayed for 3 night in westin frankfurt before we joined our tour,The Hotel is very modern located in cental area close to the Romerplatz and Shopping mall,if you like fruit there are also traditional market sell the fruit close to the Hotel.The room is very modern,clean 5 star Hotel standard,wifi is free and worked vey well during our stay,Breakfast is... More 

Helpful?
Thank kimstet
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Dear kimstet, Thank you for choosing The Westin Grand Frankfurt before your tour started. Indeed we are very centrally located near sightseeing places and shopping area within walking distance. The "Konstabler" market takes place on Thursdays and Saturdays is a very trendy place to meet for a drink and shop at the same time. Another food market in a roofed... More 

Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 weeks ago via mobile

Check in was fast and easy. The hotel staff spoke a number of languages. I was able to exchange dollars for euros at the front desk. Check out was just as fast. Also, there is a taxi stand nearby and taxis are ready when needed. The hotel room was spacious and clean. There was a lot of drawer and closet... More 

Helpful?
Thank Aly S
GMWestin F, General Manager at The Westin Grand Frankfurt, responded to this review

Ear Aly S, A big thank you for this lovely review and your wonderful compliments on the brunch and our restaurant team. I am sure this is a great motivation for all of us here at The Westin Grand Frankfurt. Looking very much forward to welcoming you again in the near future. With best regards, Sandro Bohrmann General Manager More 

Washington DC
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 23 October 2016 via mobile

I stayed here for a conference held in the hotel. The staff were incredibly pleasant, the room was clean and had plenty of power outlets, the wifi was good, and there are plenty of places nearby to catch a tasty meal. Also close to trains. I would happily return.

Helpful?
Thank Anna J
Amsterdam, The Netherlands
Level Contributor
299 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 97 helpful votes
Reviewed 21 October 2016 via mobile

The Westin Grand Frankfurt is a very comfortable hotel in an awful building from the outside. If your taking a romantic trip to Frankfurt, don't choose this hotel, but if it is business do go there. It has perfect rooms, a more than elegant breakfast buffet, impeccable room service and friendly staff.

Helpful?
Thank wolffman1973
Level Contributor
33 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 20 October 2016 via mobile

Decent, if uninspiring, option for a business hotel in central Frankfurt. Pluses include: friendliness and helpfulness of staff, decent Japanese restaurant, good business lounge & the duplex suites are lovely. To the negative: the place lacks charm, the Chinese restaurant is straight out of 1987, and the bar area unwelcoming. The Jumeriah, Villa Kennedy & Steigenberger are better, if more... More 

Helpful?
2 Thank Robert H
New York, United States
Level Contributor
3 reviews
3 hotel reviews
Reviewed 18 October 2016 via mobile

Location is right next to metro station, very close to My Zeil mall. Rooms are nice. Plenty conference room and a great bar-lounge. Front desk wasnt so considerate to allow early arrival or late checkout. Its €25/hr for late checkout.

Helpful?
Thank Chirag P

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
The five-star nonsmoking hotel The Westin Grand Frankfurt was carefully and elaborately renovated in 2007. It is blessed with an ideal location, just steps to the well-known Zeil shopping street and the exclusive Goethestrasse boulevard, within close proximity to all attractions in the city. The 371 newly designed rooms and suites are decorated in warm shades and tones and equipped with modern, comfy furniture and a flat screen television. The Heavenly Bed(R), a Westin innovation with special mattress, guarantees a good night's sleep. All rooms and suites have high speed internet, three telephones with integrated answering machines, as well as individually controlled air-conditioning. Furthermore, all rooms are equipped with an iron and ironing board, a safe and a Nespresso coffee machine. Access to the internet free of charge in lobby, restaurant and bar. Our 4 restaurants and bars offer new and familiar delights for your palate. You can choose between regional and traditional Japanese cuisine, a drink or a snack. The world is your oyster. The conference level offers 12 rooms, equipped with the latest conference technology, in various sizes: Events for up to 1,000 guests can be handled with ease; for festive banquets up to 320 guests can be accommodated. The new pool and fitness area is the ideal place to relax. Apart from a sauna, bio sauna and a swimming pool, we also offer you beneficial massages and personalised beauty treatments. Parking available for a fee. ... more   less 

Additional Information about The Westin Grand Frankfurt

Address: Konrad Adenauer Strasse 7, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: RM622 - RM2,260 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — The Westin Grand Frankfurt 5*
Number of rooms: 371
Reservation Options:
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Also Known As:
The Westin Grand Frankfurt Hotel Frankfurt
Westin Grand Frankfurt
Westin Frankfurt
Frankfurt Westin
Hotel Style:
#4 Spa Hotel in Frankfurt
#9 Business Hotel in Frankfurt
#16 Family Hotel in Frankfurt
#18 Luxury Hotel in Frankfurt
#18 Romantic Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from The Westin Grand Frankfurt staff and other travellers.
14 questions
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Questions? Get answers from The Westin Grand Frankfurt staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not get a very back room across from the Asian restaurant.”
 of 5 bubbles 749CathyC, 12 Oct 2016 | Read review
“Ask for a higher floor. Ask for an upgrade if you are an elite. Spend the extra for Executive Club”
 of 5 bubbles ClintPage, 11 Oct 2016 | Read review
“6th Floor was very quiet for me... even with the spa/ gym located there”
 of 5 bubbles stevekC9971MN, 10 Oct 2016 | Read review
“Breakfast is really expensive, worth eating out.”
 of 5 bubbles Fabio_Brazilian, 3 Oct 2016 | Read review
“View of the outdoor with shopping/walking/cycling space would be ood”
 of 5 bubbles souravsarkar59, 29 Sep 2016 | Read review
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