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Sheraton Frankfurt Airport Hotel & Conference Center

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#29 of 274 Hotels in Frankfurt
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Sheraton Frankfurt Airport Hotel & Conference Center
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3,386 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,534: English reviews
Austin, Texas
Level Contributor
424 reviews
118 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 26 April 2015

The location is great if you have a flight the next day, as it is connected to the main terminal and is a pretty short walk. Room is pretty spartan and compact. Bathroom has combination shower/tubs with a half panel of glass - yes water will be all over the floor. Vanity is pretty small and toilet is in the... More 

Helpful?
Thank dt95
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear dt95, Many thanks for booking our hotel and sharing your review with us. The Club Lounge seems to be made for you since it is meant for guests who like to treat themselves to some extra luxury on their travels. Have you every stayed in a suite at our hotel? I am sure you would like that very much.... More 

Royal Oak, Michigan
Level Contributor
161 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 25 April 2015

First, this is not the cheapest place in town, but if you want convenience this is the place to be. I was going to rate this hotel at "Very Good" but then I remembered the Excellent service and how comfortable the bed was so decided that "Excellent" was a better choice. I was only here for one night because I... More 

Helpful?
2 Thank williephips
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear williephips, Many, many thanks from the crew at the Sheraton Frankfurt Airport Hotel! Especially from Manolis (yes, you spelled his name correctly) who was over the moon with finding his name mentioned in your review. You should write ads for us – your commentary is amazing. Thanks again and come back soon. We look forward to welcoming you! Best... More 

Atlanta, Georgia
1 review
Reviewed 24 April 2015

I have stayed at Sheraton several times for business trip and had the best service from Mr Ben Nhila at Glasshouse. He goes out of his way to always provide an extraordinary service to everyone. Thank You!!!

Helpful?
Thank Joy Y
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Joy Y, Best regards from Frankfurt to Atlanta. Thank you very much for your praiseful words about Mo Ben N’Hila’s great service. He was very happy to read your review and hopes to see you soon again. Best regards, Ralf Stresing General Manager More 

San Francisco, California
Level Contributor
2 reviews
Reviewed 24 April 2015

Two years in a row,staying at this facility,fortunately for me,the Receptionist,noticed on my passport my DOB,and what a coincidence,arrive from Oslo,on April,Saturday 04-2015..My Birthday! They went out their way,to make feel...Real Welcome...I was coming home to San Francisco,the next day,to see my family. Had a wonderful dinner,downstairs,Anastasio,the waiter fantastic person,and my gratitude,to the great staff Sincerely J.F.Contador

Helpful?
Thank Jano C
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello Jano Contador, Thank you for staying at our hotel again. And thank you also for giving us such a good score in your review. We believe that personal service really makes a difference and try to make all guests feel at home. Happy birthday again! We hope you will book our hotel again for your next stopover in Frankfurt.... More 

Dubai, United Arab Emirates
Level Contributor
82 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 53 helpful votes
Reviewed 23 April 2015

Its a wonderful experience to get off a long flight and walk straight from the terminal into this comfortable and well appointed hotel. The restaurants and cafes offer good variety and the lounges and pubs are very nice. It's a great hotel and the convenience, and quality, are second to none.

Helpful?
Thank James F
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear James F, Thank you so much for your wonderful review. It is great to see that you appreciated the convenience of our location and our service. We have a great hotel, indeed. But only because we have such wonderful guests. With this in mind: Come back soon! Best regards, Ralf Stresing General Manager More 

Sao Paulo, SP
1 review
Reviewed 23 April 2015

This was the first time I stayed, but service, installation, food, location and logistics are very good. Very good choice for a week or so, mainly for business and when you need to travel to other locations in Europe.

Helpful?
Thank vs0uza
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Hello vs0uza, I am very happy about your comments and would like to thank you very much for your efforts to write them down. It is always a great pleasure to make a guest happy. And it is especially nice to see that this was your first stay at our hotel and you felt at home. We hope you will... More 

Toronto, Canada
Level Contributor
6 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2015

We fully understand the convenience of an airport hotel, but the overpricing for food, drinks, EVERYTHING was a bit above and beyond anything we've ever experienced before. We actually went into the airport to get a bite to eat and a glass of wine at a "more reasonable" price. How often does that happen? The only free internet was in... More 

Helpful?
Thank Randie E
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Randie E, Thank you very much for staying at our hotel and summarizing your experiences. I regret that you found our prices too high. In order to satisfy our diverse clientele, we offer restaurant menus in all price categories. You can get everything from small snacks at very reasonable prices to a full four-course meal with corresponding wines. On... More 

Amsterdam, The Netherlands
Level Contributor
3 reviews
Reviewed 23 April 2015

We had a very good experience at the hotel, the people are friendly and love to help you around. A very nice and funny guy is Ben Nhila at the glasshouse, nothing was too much for him and loved to help and show us the way. We think he is the sunshine of the hotel, for sure!! Thank you all... More 

Helpful?
Thank nora n
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear nora n, Wow, thank you very much for your lovely review. It is truly heartwarming to read that you had only good experiences at our hotel and enjoyed a special and memorable stay at our Glass House lobby café. That is of course a team effort and I will gladly share your feedback with Ben N`Hila and Ali. We... More 

Buxtehude, Germany
1 review
Reviewed 22 April 2015

Great location for business meetings. We meet regularly at Sheraton´s airport hotel and one reason for choosing ths hotel is the excellent service, a great thank you to Mr Ben Nhila for his friendly and extraoridinary service

Helpful?
Thank Elsbeth M
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Elsbeth M, Thank you so much for your feedback. I appreciate very much that you wrote down what you like about our hotel. I am happy that my staff and the services provided by them have turned your stay into a memorable experience. Mr. Ben N´Hila will be happy to receive your compliments. We truly hope your travels will... More 

Patras, Greece
Level Contributor
86 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 April 2015

I visit messe every year so is my fifth time staying at Sheraton Airport. We don't change it because using S trains you can be in less than 20 minutes in the center and 30 minutes at the messe without have to pay the usual high hotel rates during the show period staying closer to the messe. The hotel has... More 

Helpful?
1 Thank Yannis S
Mr_Ralf_Stresing, General Manager at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Yannis S, Thank you very much for your feedback. We are glad to read that you enjoyed your stay at our hotel. Frankfurt airport is really just a stone’s throw away from the city center and fairground. Many travelers do not know that they can reach the city in just a few minutes from here. Thank you for pointing... More 

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM426 - RM1,194 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“High floor room facing away from the airport are quieter. Facing the airport are more entertaining.”
 of 5 bubbles alxnamly, 27 Nov 2016 | Read review
“Ask for a higher floor overlooking the runways”
 of 5 bubbles Nellie05, 27 Nov 2016 | Read review
“High floor, airport view”
 of 5 bubbles JoeK841, 19 Nov 2016 | Read review
“Ask for a free room upgrade”
 of 5 bubbles Gary_Worgh, 18 Nov 2016 | Read review
“All rooms are well sound proofed so location is not important.”
 of 5 bubbles medmar_10, 4 Nov 2016 | Read review
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