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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,648 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,702: English reviews
Scottburgh, South Africa
Reviewed 21 July 2015

I flew in from Canada and met my wife who had flown in from South Africa. Our onward flights were only the next morning, but having been to Frankfurt many times I was aware of the fact that there is a good and fast train service to just about anywhere in Frankfurt. This meant that rather lugging baggage all the...

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Helpful?
Thank Tony K
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tony K, Thanks a lot for your review and for staying with us. We really appreciate that. We are pleased to read that you enjoyed our convenient location with direct access to Frankfurt's International Airport and the train station. And you are right: There is a pretty good and fast train service in Germany. It only takes about 15...

jakarta
Reviewed 21 July 2015 via mobile

After 2 weeks with famoly in France and a long flight to Jakarta I decided to stay atan old favorite, the Sheraton at the airport in Frankfurt. From being recognized at check in to the porter taking myself and a HK family to catch the train to downtown, fantasyic. The room spotless and silent. The executive lounge a true treat,...

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1Thank mintyJakarta
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear mintyJakarta, Wow! Thank you very much for your amazing review and thank you for staying with us. We are very happy about the good score you gave us. This is a motivational boost for us this morning. We aim at offering a consistently high service standard across all departments to every single guest. Thank you for valuing that. We...

Reviewed 20 July 2015 via mobile

I stayed here for one night when I had 15 hour layover. It was very convenient being just a short walk away from the airport terminal 1! The staff was friendly, room was clean and comfortable. I will stay here in the future when I travel through Frankfurt!

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Helpful?
Thank Amanda E
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Amanda E, Thank you very much for choosing our hotel. Thank you also for your positive review and kind words. We hope very much that you will stay at our hotel again when you travel through Frankfurt the next time. Warm regards, Ralf Stresing General Manager

San Francisco, California
Reviewed 18 July 2015 via mobile

I had 5 hours to kill at the airport between flights and decided to check into the hotel. The concierge at the tower lounge was super accommodating and helpful. Unfortunately nothing else here was. TV remote impossible to decide, nobody answering the Guest Service phone and the bellboy hard to locate. Oh well at least coffee and breakfast was provided.

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Helpful?
Thank hi_stick
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear hi_stick, Thank you very much for staying at our hotel and sharing your feedback with us. Your stay was unfortunately not as relaxing as expected, and I regret we did not make you more comfortable. Please let us know your room number so that we can check the TV remote. Please be assured that we will forward your feedback...

New York City, New York
Reviewed 18 July 2015

I truly recomment this hotel for business, and pleasure if you are traveling through europe, especially Germany. The rooms are spacious enough, and modern, The hotelk is close by so many thingds to do, also the train r. I love the cuisine, food from almost every culural destination to win over your palet. There is a starucks in the lounge...

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Helpful?
Thank Lee G
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Lee G, Thank you very much for the good score you gave us and of course, for recommending us on TripAdvisor! We are delighted to learn how much you enjoyed the convenient location. Lena was over the moon with finding her name mentioned in your review! We – and especially Lena - hope that you will come back soon!...

Sedona, United States
Reviewed 17 July 2015

I usually hate staying at airport hotels. They are typically not very restful due to planes taking off and landing and traffic noise. Not this one. Double insulated windows resulted in a quiet night of sleep that I never expected to get. You could see the planes and traffic right outside the window but NO noise. The hotel is very...

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Helpful?
Thank Sheila W
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Sheila W, Thank you very much for your review and for complimenting our team for their service. We are glad to hear that your stay with us has been a pleasant surprise for you. Even we are so close to Frankfurt's International Airport, we try our best to be a relaxing spot for our guests. We would definitely be...

Geneva
Reviewed 16 July 2015

I stayed on the 8th floor of the hotel in room 8025. The room was big and comfortable (slept very well). Even more important though, the hotel is a very short walk from all terminals, which was especially convenient since I had to take an early morning flight. Tip: if you need a taxi, don't try to take it directly...

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Thank gabgeneva
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear gabgeneva, Thank you for taking some of your valuable time to share your experiences with us. We are glad to read that you slept very well in one of our Sweet Sleeper® beds. They are designed for a better night’s sleep. We are also pleased to read that you enjoyed our convenient location with direct access to Frankfurt's International...

Reviewed 16 July 2015

I stayed one night at Sheraton Frankfurt Airport Hotel & Conference Center on 7/12 and my kids and I loved it. Staff members were very friendly and the room I stayed was way above my expected. They even allowed me to checked in 3 hours earlier. It is so close to the airport and I can even retrieve a forgotten...

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Helpful?
Thank Ronnie C
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Ronnie C, Thank you so much for your kind words! It is a pleasure to note that the level of services provided by our dedicated team here at the Sheraton met your expectations. We are really proud to read that you had the “best hotel experience ever” with us. I hope you have already planned your next trip to...

Stavanger, Norway
Reviewed 14 July 2015 via mobile

The hotel has easy parking, and friendly staff. The rooms are perfect styled, large and with all amenneties available. Comfortable large king size beds,- excellent lounge on 9'th floor,- great breakfast etc... Very proffesional service

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Thank Per Kristian G
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Per Kristian G, Thank you for taking the time to offer such a bunch of compliments. We are very happy that you enjoyed a great stay with us and look very much forward to be your hosts again. Warm regards from Frankfurt, Ralf Stresing General Manager

Tacoma, Washington
Reviewed 14 July 2015

Have stated here many times but this time we had an issue with our booking that was their error and to make up for it they put us In their largest suite for the night. I thought that was a superb way to ensure your guest is completely satisfied. This is a sign of excellent management and training. We will...

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Helpful?
Thank Victor R
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Victor R, Thank you very much for your comment. It is a pleasure to read that you felt so well taken care of. I am proud of my team, which did their best to ensure that you feel completely satisfied despite the issue with your booking. Still, I would like to apologize for the inconvenience we caused this time....

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM454 - RM1,357 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with lounge access.”
 of 5 bubbles Knabebug, 22 Mar 2017 | Read review
“Go for at least a renovated deluxe room”
 of 5 bubbles Isara2, 22 Mar 2017 | Read review
“choose a renovated room”
 of 5 bubbles Larry121, 17 Mar 2017 | Read review
“Rooms on the 6th floor called SPG were good and had a view of road side.”
 of 5 bubbles NarasimhaM_13, 11 Mar 2017 | Read review
“Ask for an upgraded / new room, I guess.”
 of 5 bubbles GeorgeD639, 7 Mar 2017 | Read review
5 of 5