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Sheraton Frankfurt Airport Hotel & Conference Center

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Sheraton Frankfurt Airport Hotel & Conference Center
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3,647 Reviews from our TripAdvisor Community

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There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
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Showing 2,702: English reviews
Mesa, Arizona
Reviewed 28 June 2015

Stayed here one night before leaving for home. Room faced the tarmac and freeway and I expected noise and no sleep. I was incredibly surprised at the quiet. Never heard the traffic or airplane noise. Staff was great and rooms clean and comfortable. It was the most convenient hotel for the airport. I was delighted. Will stay here again.

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Helpful?
Thank ScottieUSA
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear ScottieUSA, Thank you very much for your stay at our hotel and for sharing your experience with us. I am very happy that you were surprised by our quiet and comfortable rooms. As an airport hotel, it is really important for us to provide our guests a relaxing rest before starting into a new day. We will be delighted...

Manchester, United Kingdom
Reviewed 27 June 2015

Another country, another day. Its a hotel that does what it says on the tin. Its a great conference centre. I was here for a small meeting, hotel is efficient, meeting went well, didn't have to chase staff for things we had ordered. Rooms were clean but quite dated. Considering this is an airport hotel and the transient traffic its...

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Thank 566Kelly
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear 566Kelly, Thank you very much for choosing our hotel for your stay. Great to hear that you enjoyed our restaurant “Flavors” for breakfast and lunch. We are one of the biggest conference hotels in Germany and we are very proud to read that you enjoyed our meeting facilities and the service we provided. Our associates throughout all departments do...

Reviewed 27 June 2015 via mobile

I stayed at the Sheraton for the convenience to the airport. Everyone was professional, helpful and polite. Our room was clean and comfortable. The best part of our stay was meeting Sady who worked in the Starbucks Lounge/bar area in the Sheeaton lobby. After sitting a long time and not having the female worker wait on us we got up...

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Helpful?
Thank SchwartzGermany
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Mrs. Schwartz, Thank you so much for your review and your kind words about Sady from our Glass House Café. He will be delighted to hear your compliments. And you are right: We are truly thankful to have associates like him. Also, I like to say thank you for your compliments about our staff and the hotel itself. We...

Reviewed 26 June 2015

Found this property to be quite average. All computer terminals were malfunctioning and difficult to use, with poor keyboards and other faults. Rooms felt dated and hadn't been renovated for a long time. Functional as an airport hotel.

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1Thank lukeyboy95
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear lukeyboy95, Thank you for your review and for sharing your opinion with us. The score you gave us is something in between good and bad and I really regret that you were not entirely satisfied. We hope you will give us another chance and would be delighted to welcome you again soon. Kind regards, Ralf Stresing General Manager

Port Townsend, Washington
Reviewed 24 June 2015 via mobile

This is my second stay and I found the hotel comfortable, convenient and the staff very friendly. In May my 89 year old mother was with me. The accessible room was good, clean and useful for my Mom. Today I am a solo traveler in a standard room. The room is quiet making a restful night much easier. Also blackout...

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1Thank Terwoerds
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Terwoerds, We want to thank you very much for posting your review on TripAdvisor and of course, for recommending us to other travelers! It is great to read that you had a restful time throughout your stay at our hotel and that my team took good care of you. I will gladly forward your feedback to them. We truly...

Littleton, Colorado
Reviewed 24 June 2015

We had just finished a 16 day trip around Europe so decided we wanted to check in our car and just check into the Hotel and not worrying about getting to the airport on time in the morning. It was the best decision as there was a lot of road construction going on and we were caught in a few...

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Thank LuanneSo
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear LuanneSo, Thank you very much for the good score you gave us and of course, for recommending us on TripAdvisor! We are delighted to learn how much you enjoyed the convenient airport location. We hope that you had a great trip around Europe and that you will come back soon for another trip – there are so many beautiful...

Reviewed 23 June 2015 via mobile

I had a long layover between my flight and I wanted some break from the airport noise. I crossed the bridge to the Sheraton Lobby Bar and had some lunch and dessert. Ben, at the bar was the nicest and friendliest waiter I ever met. The lobby was so busy, but he was smiling all the time, giving each customer...

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Thank Sana Z
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Sana, Thank you so much for your great feedback and your recommendation. I am happy to hear that you enjoyed the relaxing atmosphere at our Glass House next to the Airport. I will gladly forward your feedback to Mr. Ben N´Hila – he’ll be delighted to hear your kind words. Dear Sana, we hope to see you soon! Best...

Reviewed 22 June 2015

I recently stayed at the Sheraton Frankfurt Airport Hotel and had a very positive experience. From the moment you check in at the registration desk until you check out is a breath of fresh air. The oasis-like setting ,extremely polite and pleasant staff . ease of checking in and out , the quiet and elegant room all contribute to a...

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1Thank Yazd
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Yazd, Many thanks for staying at our hotel and giving us your feedback afterwards. It’s great to see that you enjoyed our hotel. I hope you will travel via Frankfurt again soon and give us the pleasure to welcome you again. Best regards, Ralf Stresing General Manager

Boston, MA
Reviewed 22 June 2015

Being a Starwood Preferred member, I am actually sad to write this review. I hope that my experience at this hotel is an anomaly and not typical for other guests. The less-than-satisfying experience began with trying to arrive at the hotel and continued through the time that I am writing this in at 1:48am (before checking out..which is new for...

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1Thank Tbird209
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Tbird209, Thank you very much for staying at our hotel and sharing your detailed feedback with us. Your stay was unfortunately not as relaxing as expected, and I regret we did not make you more comfortable. This is really not the standard we stand for. We will take your constructive criticism to heart and we really appreciate that. It...

Chicago, Illinois
Reviewed 21 June 2015

This hotel is one of the most conveniently located travel properties, and I've stayed here twice now. The first time I had trouble following airport signs to the hotel, but once you know where to go, it's super easy. On very long trips, an overnight stay at Frankfurt airport is just the ticket to getting some nice quiet rest if...

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Helpful?
Thank CopperTravel
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear CopperTravel, Thank you so much for your detailed feedback and for taking the time to share it with us. And also thank you for sharing some tips regarding the VAT. We are delighted to read that you enjoyed your stay with us! As usual for the tourism and hotel industry, our prices depend very much on the current booking...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
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About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM459 - RM1,359 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
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Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room with lounge access.”
 of 5 bubbles Knabebug, 22 Mar 2017 | Read review
“Go for at least a renovated deluxe room”
 of 5 bubbles Isara2, 22 Mar 2017 | Read review
“choose a renovated room”
 of 5 bubbles Larry121, 17 Mar 2017 | Read review
“Rooms on the 6th floor called SPG were good and had a view of road side.”
 of 5 bubbles NarasimhaM_13, 11 Mar 2017 | Read review
“Ask for an upgraded / new room, I guess.”
 of 5 bubbles GeorgeD639, 7 Mar 2017 | Read review
5 of 5