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Sheraton Frankfurt Airport Hotel & Conference Center

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Traveller (974)
Room & Suite (680)
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Overview
  • Excellent47%
  • Very good31%
  • Average14%
  • Poor5%
  • Terrible3%
Travellers talk about
“frankfurt airport”(377 reviews)
“sports bar”(142 reviews)
“cigar lounge”(34 reviews)
Wifi
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Airport Transportation
Room Service
5 Star Hotel
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Rooms
4 Jun5 Jun
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (4,358)
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1,101 - 1,105 of 3,206 reviews
Reviewed 20 May 2016 via mobile

Ben and kosta really friendly guys, good customer service, cool tricks flipping the bottles. I don't normally drink but i felt really comfortable, especialy going to a bar in a foreign country. It made my stay really enjoyable and comfortable. I'll definitely recommend this bar...More

Thank jeremymorten94
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 23 May 2016

Dear jeremymorten94, Thank you so much for sharing your feedback with us on TripAdvisor. We are very happy to hear that you a fun time in our Bar with Ben and Kosta – they are always good for a surprise. Thank you also for your...More

Reviewed 20 May 2016

The hotel is obviously very convenient but is also very well appointed. The rooms are large and soundproofed - yo uwould never know you are at an airport hotel. We booked a club level room and it was well worth it. We were very tired...More

Thank MLH0500
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 23 May 2016

Dear MLH0500, Thank you very much for your recent stay with us and for your feedback and commendation of our staff. They really are friendly and helpful and we are very proud of them! Thank you for valuing that. As many guests stay with us...More

Reviewed 20 May 2016

This is typical airport hotel. The room was large enough and reasonably comfortable. The people at the front desk polite, but not very helpful about location of restaurants and other facilities in the hotel. The location, at Terminal One is the best thing about the...More

Thank 123Luke456
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 23 May 2016

Dear 123Luke456, Thank you very much for staying at our hotel. We will certainly take your comments to heart, so we can provide an even better service for your next stay with us. I am sorry to read that our front office team was not...More

Reviewed 20 May 2016 via mobile

Ben Nhila is the most welcoming and friendly member of staff I have encountered on my travels! He can't do enough for you and he is a truly genuine guy. A true joy to meet and I look forward to meeting him again! An excellent...More

Thank joshua c
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 23 May 2016

Dear joshua c, Thank you so much for your review and your kind words about our Mo from our Glass House Café. We are truly thankful to have associates like him. I will gladly forward your compliments to him and he will be delighted to...More

Reviewed 20 May 2016 via mobile

Came just for a night on my way to Berlin , spent couple of hours at the bar very nice people salim and Rudy were very helpful .the palace is very relaxing and cozy .for sure I will come back again Thank youMore

Thank Wissam J
Response from Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference CenterResponded 24 May 2016

Dear Wissam J, Thank you very much for visiting our Davidoff Lounge. Did you know that this is the only smoking bar at the Frankfurt Airport? We are very happy to read that you enjoyed the nice atmosphere and the courteous service of our bar...More

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About
Awards & Recognition
GreenPartner
Amenities
Top amenities
Room Service
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Laundry Service
Meeting Rooms
Airport Transportation
Dry Cleaning
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Breakfast Available
Room amenities
Air Conditioning
Refrigerator in room
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$117 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Frankfurt
#26 Luxury Hotel in Frankfurt
#43 Romantic Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$117 - US$339 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#23 Business Hotel in Frankfurt
#26 Luxury Hotel in Frankfurt
#43 Romantic Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
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Traveller (974)
Room & Suite (680)
Dining (110)
Pool & Beach (1)
Amenities (91)
Business Centre & Event Rooms (10)
Family and Play Areas (1)
Questions & Answers
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LWF4
15 February 2018|
AnswerShow all 13 answers
Response from panicale63 | Reviewed this property |
Hello, Breakfast is not included and it was about €35. Buffet style. Enjoy!
1
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HCTAY
26 November 2017|
AnswerShow all 6 answers
Response from Mr_Ralf_Stresing | Property representative |
Dear HCTAY, Thank you for your message. My team told me that they are already in contact with you. But yes - we can of course keep your luggage for you. Best regards, Ralf Stresing - General Manager
1
Vote
Google Translation
cpl87
7 November 2017|
AnswerShow all 4 answers
Response from Mr_Ralf_Stresing | Property representative |
Dear cpl87, we'd recommend you taking the train (S8/S9) downtown to "Hauptwache". From there you can easily walk to the Christmas Market. Best regards, Ralf Stresing
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Room Tips
"the Morning Sun in Summer is BRIGHT & Hot. Perhaps a room on the West side."
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"9th floor rooms are directly connected to the lounge"
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"Top floor is a non-smoking floor and our room at the end of the corridor overlooking the airport was super..."
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"whichever room you choose, it is hard to miss your flight out"
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