We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
The latest reviews. The lowest prices. The perfect place to shop for hotels.

Sheraton Frankfurt Airport Hotel & Conference Center

Booking.comUS$116*
View Deal
07/05/2017 08/05/2017
1 room 2 adults 0 children
US$146*
US$116*
US$146*
US$116*
US$146*
US$116*
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Sheraton Frankfurt Airport Hotel & Conference Center
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"containerClass":null,"scriptFlags":null}
Add Photo Write a Review

3,709 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Sheraton Frankfurt Airport Hotel & Conference Center
See the most recent reviews
Showing 2,750: English reviews
Dublin
Reviewed 3 weeks ago

I stayed overnight in the Sheraton Frankfurt Airport Hotel at the end of January 2017 due to a flight cancellation. The airline provided us with accommodation for one night and a meal. I had a short but pleasant stay in the Sheraton however I've found their customer service appalling and lacking. I left a personal item in the hotel the...

 Report
Helpful?
Thank Brideenie
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Brideenie, Thank you very much for your feedback. I regret that we were not able to provide you with the professional level of service you have wished for. We hold regular training programs for the whole hotel staff throughout the year and therefore I am very concerned to read your feedback. Please rest assured that we will provide re-training...

Portland, Oregon
Reviewed 3 weeks ago

The location couldn't be better, just above the Lufthansa business class check-in. Incredibly convenient, very well appointed. Great place to spend an overnight between long flights. Highly recommend!

 Report
Helpful?
Thank mkaiser358
Friendswood
Reviewed 3 weeks ago

I stayed here with a friend on the way back from the Middle East. The hotel was very quiet and our room was spotless. The front desk was very helpful. I did not eat there but will next time--the breakfast buffet looked great! It was not expensive and was so easy to walk from the terminal to the hotel.

 Report
Helpful?
Thank FriendswoodKathy
Basel, Switzerland
Reviewed 3 weeks ago

waiting time at the reception due to system shut down. dinner at the restaurant served by 3 different guys, wfi accessibility only for 1 item in the room, noise outside the rooms at 4 am, breakfast service staff unattentive, more interested into shatting with peers

 Report
Helpful?
Thank fraukebruns
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear fraukebruns, Thank you very much for your feedback. I regret that we did not meet your expectations during you recent stay and I am really sorry that we disappointed you. Please rest assured that I will personally share your feedback with my restaurant manager and that we will provide re-training to our associates accordingly. Also, please kindly note that...

Reviewed 3 weeks ago via mobile

I was on a 1 day trip to Frankfurt and not only was fortunate to get a room last minute at the Sheraton Frankfurt Airport hotel, but was delighted by the service I received from Salem, at the Davidoff lounge. These are the type of friendly, efficient and hard-working personalities that make a stressful trip memorable.

 Report
Helpful?
Thank startrek4
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear startrek4, Thank you very much for your feedback and of course for choosing to stay with us. We really appreciate that. Also, thank you very much for your commendations regarding the courteous service of Salem from our smokers bar. Believe me, she will be very happy to receive your kind words! We all would be very happy to see...

Cleveland, Ohio
Reviewed 3 weeks ago via mobile

I have visited this lounge many times. Salem has always been a pleasure to deal with and has made the experience a true pleasure. She is a valuable asset to the location and goes out of her way to make sure her customers have a great experience. She is the reason this location is a world class place to relax...

 Report
Helpful?
Thank gdp24
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Gary Phillips, Thank you very much for your feedback and of course for coming back to our smokers bar many times. I am very glad to read your positive words and I will definitely make sure to share your kind commendation with Salem. She really makes a difference and is a true asset to our team! We are very...

Winston Salem, North Carolina
Reviewed 3 weeks ago

Could not be more convenient to the airport and this is an upscale Sheraton. Good service and large comfortable rooms. Not cheap but, like I say, if convenience and comfort is important and somebody else is paying for it this is a good choice. Shower was great, towels not so much. A little thin for my tastes but the bed...

 Report
Helpful?
Thank Victor A
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Victor A, Thank you very much for your feedback. I am glad to read that you enjoyed your stay with us. Also, thank you very much for your feedback regarding our towels. We will definitely keep this in mind for further updates. It would be our pleasure to see you soon again. Best regards, Ralf Stresing General Manager

Reviewed 3 weeks ago via mobile

Salem was an awesome host to our group of 6. She was attentive and knowledgeable of the whiskey selection as well as the cigars. It's not too often you have someone that knows how to cut, heat and light a cigar properly and she does it all! Great night!

 Report
Helpful?
Thank Rocco F
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Rocco F, Thank you very much for your great feedback! I am happy to hear that Salem took good care of you and your group of 6. She is indeed very attentive and knowledgeable of cigars and whsikeys and we are really happy to have employees like her. Please rest assured that she will be more than happy to...

Caneva, Italy
Reviewed 3 weeks ago via mobile

Salem was a great hostess. The smoke we had was incredible and I would highly recommend this place for anyone coming through Frankfurt. They have a great selection of cigars and fine whiskey. Wonderful 5 star experience.

 Report
Helpful?
Thank crohsler
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear crohsler, Thank you very much for your feedback and of course for visiting our smokers bar the Davidoff Lounge. I am glad to read that you enjoyed the courteous service of Salem and that you liked our selection of cigars and whiskeys. Please come back soon again. Best regards, Ralf Stresing General Manager

Reviewed 3 weeks ago

Stayed only one night as I was transiting through Frankfurt. Being a platinum member of SPG, I was quite irritated to get to my room and find out that I wasn't upgrade to a suite (at the time of check-in I checked the SPG app and saw that suites were still available for booking), and this is after the front...

 Report
Helpful?
Thank Jason T
Mr_Ralf_Stresing, Geschäftsführer at Sheraton Frankfurt Airport Hotel & Conference Center, responded to this review

Dear Jason T, Thank you very much for your feedback and of course for choosing to stay with us. I still regret that we were not able to meet your expectations and again, I can only reassure you that we do upgrade our guests on availability. Dear Jason T, it would be our pleasure if you would give us another...

1,266 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (698)
Viewed
Bathroom (73)
Viewed
Room/Suite (182)
Viewed
View from Room (26)
Viewed
Business Centre/Function Rooms (1)
Viewed
Dining (37)
Viewed
Hotel & Grounds (92)
Viewed
Family/Play Areas (1)
Viewed
Pool/Beach Area (1)
Viewed
2:18
Videos (1)
Viewed
Other (284)

TripAdvisor Photos: Professional photos exclusively commissioned by TripAdvisor

Viewed
All TripAdvisor Photos (527)
Viewed
Amenities (91)
Viewed
Dining (54)
Viewed
Sheraton Classic Plus Room (62)
Viewed
Sheraton Club Family Room (69)
Viewed
Sheraton Club Suite (97)
Viewed
Sheraton Executive Room (61)
Viewed
The Hotel (93)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (41)
Viewed
Hotel & Grounds (14)
Viewed
Business Centre/Function Rooms (5)
Viewed
Bathroom (1)
Viewed
Room/Suite (6)
Viewed
Dining (1)
Viewed
Other (14)
07/05/2017 08/05/2017
Hotels you might also like...
Also consider these accommodations in or near Frankfurt
0.2 km away
Hilton Frankfurt Airport Hotel
0.1 km away
Hilton Garden Inn Frankfurt Airport
1.4 km away
Steigenberger Airport Hotel
Steigenberger Airport Hotel
#26 of 268 in Frankfurt
2,962 reviews
Show Prices
Show Prices
Show Prices
1.4 km away
MEININGER Hotel Frankfurt/Main Airport
1.9 km away
NH Frankfurt Airport
NH Frankfurt Airport
#1 of 8 in Kelsterbach
1,329 reviews
1.4 km away
Holiday Inn Frankfurt Airport
Holiday Inn Frankfurt Airport
#44 of 268 in Frankfurt
72 reviews
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Food & drink at the hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Laundry Service
  • Meeting Rooms
  • Airport Transportation
  • Dry Cleaning
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
Official Description (provided by the hotel)
Modern, upscale hotel at the top location of Frankfurt International Airport This well-established first class hotel has a perfect location: right at Frankfurt International Airport with connection to the freeways A3 and A5, long-distance and regional railway stations as well as suburban train station. The hotel in Frankfurt offers 1008 comfortable rooms and suites, the exclusive Sheraton Club Lounge, two restaurants, one cafe, two bars, two fitness centers and business center. Meetings, conferences, conventions or galas find the ideal framework and the best possible service at the Sheraton Frankfurt Airport Hotel & Conference Center. 60 Banquet and meeting rooms are available for meetings of all types and sizes. Events from two to 1200 persons are organized with style and innovation to turn every occasion into a special event. The event center SkyLoft impresses with its refined concept of space on two floors, with avant-garde interior design and innovative conference technology. It has never been easier to meet with colleagues, friends and family. The restaurants Flavors and Taverne provide lavish comfort. Specialties from around the world but also regional delicacies are offered on the menus. At the bars Lemons & Limes or Davidoff Lounge, guests can let the evening fade away in a relaxed atmosphere. And in the cafe The Glass House, one can enjoy snacks and drinks during the day while watching the hustle and bustle of the lively lobby. Here is the central meeting point of the hotel - a place of global encounters. Sports buffs will feel at home at the Sheraton Fitness gym. In this modern fitness area (400 m²), equipped with the latest cardio equipment, training is fun and adds variety to the everyday life. Sauna, steam bath, massage facilities and a hairdresser top off the hotel's wellness facilities. Parking available for a fee. ... more   less 

Additional Information about Sheraton Frankfurt Airport Hotel & Conference Center

Address: Hugo-Eckener-Ring 15 | Rhein Main Airport, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM480 - RM1,312 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Sheraton Frankfurt Airport Hotel & Conference Center 5*
Number of rooms: 1008
Reservation Options:
TripAdvisor is proud to partner with Expedia, Booking.com, Hotels.com, Travelocity, Hotwire, TravelClick, Orbitz, Priceline, Cheap Tickets, TripOnline SA and HotelQuickly so you can book your Sheraton Frankfurt Airport Hotel & Conference Center reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sheraton Frankfurt Airport Hotel Frankfurt
Sheraton Frankfurt Airport Hotel And Conference Center
Sheraton Frankfurt Hotel
Frankfurt Sheraton
Hotel Style:
#13 Family Hotel in Frankfurt
#24 Business Hotel in Frankfurt
#27 Luxury Hotel in Frankfurt
#44 Romantic Hotel in Frankfurt
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and other travellers.
26 questions
Ask a question

See all questions (26)

Questions? Get answers from Sheraton Frankfurt Airport Hotel & Conference Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“it is not worth the money to pay to stay in this hotel”
  • it is not clean and disaster towels
598ghazaleha, 19 Apr 2017 | Read review
“Rooms facing the airport and runway nice view”
lsavaresse, 14 Apr 2017 | Read review
“Ask for rooms in the newer wing”
Abraham1_11, 1 Apr 2017 | Read review
“See what is the extra charge for the rooms at the Club Tower”
orrenc2017, 31 Mar 2017 | Read review
“Away from elevators”
derekbI5509NZ, 27 Mar 2017 | Read review
5 of 5
Booking.com
US$116* /night
View Deal
Expedia.comUS$116
TravelocityUS$116
TripAdvisorUS$116
View all 12 deals
*Disclaimer
Prices are for 1 room, 2 adults
Change dates