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Steigenberger Airport Hotel

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#26 of 271 Hotels in Frankfurt
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1 room 2 adults 0 children
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Steigenberger Airport Hotel
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2,806 Reviews from our TripAdvisor Community

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Showing 1,527: English reviews
Memphis
Reviewed 18 April 2016

We love coming to your hotel and to your restaurant the Unterschweinsteger. The service is wonderful and the whole experience is good. Out group of nine loved it. This is our third time in four years to stay with you.

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Thank E6933WRjamesr
Nepean
Reviewed 18 April 2016

I always stay at this Hotel when in Frankfurt. The staff, service, rooms, food and atmosphere is of the highest quality and the free shuttle bus to the airport makes catching flights very easy. I recommend this hotel to anyone travelling to Frankfurt

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Thank Storey60
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Storey60, Many thanks for your recent stay at the Steigenberger Airport Hotel and for your great review. It delights us to read your comments about your time with us, and especially your kind words about our hotel atmosphere, the staff and the level of service they provided. With great passion, we strive to deliver memorable moments to all our...

Wollongong
Reviewed 17 April 2016

This was the perfect hotel for a stop over after a long international flight. Staff and facilities were great. The restaurant was very good. We were able to eat and sleep well befor continuing on our journey.

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Thank 827kathrynl
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 827kathrynl, Many thanks for your positive assessment of the Steigenberger Airport Hotel. We are grateful that you took the time for it. We want to give our guests a feeling to be welcome and leave the stress behind. It would be our pleasure to have you here and to prove our professional service to you. Best regards Richard Engelmayer...

Ansbach, Germany
Reviewed 16 April 2016

This hotel is always lovely to stay in. The room was quiet and the bed comfortable. Everyone was very friendly and helpful. I always enjoy the Unterschweinstiege Restaurant. The white chocolate mousse is wonderful.

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Thank 59Lou34
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear danab206, Thank you for spending some minutes in the rating of our hotel. Comments like yours inspire us to work with even better enthusiasm and passion! We hope to welcome you again very soon and send you friendly greetings from Frankfurt. Best regards, Richard Engelmayer General Manager

Reviewed 16 April 2016 via mobile

I booked a Junior Suite to sleep one night before i had to fly to the US, the Hotel is very clean and the staff is friendly, but at the check in i had alot of trouble, because i am under 18 .. they didnt want me to check in ... i called them 1 week before the check in...

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Thank Oliver B
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Oliver B, Thank you for your review on Trip Advisor and that you spent the time for it. We are very pleased to read that you felt well with us during your stay. Thank you for your positive words about our staff and the comfort of our hotel. For legal reasons we are obliged by guests under 18 to...

Groß-gerau
Reviewed 16 April 2016

She had done a good job. But for the Breakfast is poor. It's belong a little bit more . At the reception is a bit complicated. For paying . The lady has to go three time inside the back office to ask . Till we finish paying . Because I gave my credit card for check in and my hasbend...

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Thank lins976
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear lins976, Thank you very much for the evaluation and compliments placed on TripAdvisor. It is great to hear you enjoyed your stay in our hotel with your husband. We would like to apologies for the inconveniences during you check out. It is our concern to welcome you again and convince you with the full range of our offer and...

Reviewed 16 April 2016

Best Transit hotel at Frankfurt airport for money you pay This time I paid more for a smaller family room compared to cheaper and best room of the hotel but still worth it The gym is excellent with the great views of flight take off The rooms quiet despite next to airport

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Thank Ravikumar L
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear Ravikumar L, We are pleased to receive you kind compliments via TripAdvisor. Professionalism is our business and we are daily doing our best to satisfy our guests. Receiving a feedback like yours is a nice way of appreciation that makes us happy, too. Whenever you should be travelling back to Frankfurt we would be glad if you visit us...

Sarmenstorf, Switzerland
Reviewed 14 April 2016

Stayed here twice before and this place never fails to meet expectations. They have a nice gym and wellness center for you to recouperate after a long flight. The rooms are mordern and have enough space, something worth mentioning is the insulation from noise, you dont hear the planes at all though you are so close to the airport. The...

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Helpful?
Thank ChristineFrancis
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear ChristineFrancis, Thank you for such detailed feedback to our hotel and service. We want to give our guests a feeling to be welcome and leave the stress behind. Luckily we succeeded and fulfilled your expectations. Your great feedback concerning our staff, the restaurants and the rooms, will be forwarding to our employees. It’s nice to read that you definitely...

Enschede
Reviewed 14 April 2016

I had a wonderfull stay for 2 nights a lovely dinner and breakfast as well The service of the staff was very good and helpfull. The meeting was organized perfectly and there were no issues at all. I would love to visit the hotel again.

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Thank marloesw425
Hauneck
Reviewed 14 April 2016

Perfect hotel: close to the airport and still has a "remote feeling". Staff was very attentative and tried to cater all my wishes. Food excellent. The close-by restaurant "Schweinstiege": very cosy old traditional cottage: nice surprise to find this at the airport! I surely will return again and can highly recommend the hotel!

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Thank 119markusz
airporthotelfra, Manager at Steigenberger Airport Hotel, responded to this review

Dear 119markusz, Many thanks for your positive assessment of the Steigenberger Airport Hotel. We are grateful that you took the time for it. We are delighted you enjoyed your stay at our hotel. Our team always aims to fulfill all wishes of our guests. It is very pleasant to read that you felt so good. Our free shuttle and our...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Shuttle Bus Service
  • Airport Transportation
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Concierge
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
Welcome to the Steigenberger Airport Hotel Frankfurt! The conference and business hotel with 570 rooms and 40 conference rooms at the Frankfurt Airport is the first choice address when it comes to business events and offers everything to make meetings, conferences, banquets, congresses or events a success. Only four minutes from Frankfurt Airport and reachable every 20 minutes with the free 24 hours Express-Airport-Shuttle, an oasis full of friendliness, professionalism and cosiness with a beautiful view into nature is awaiting you. Here, recreation and relaxation have top priority: before or after the conference, in one of the 40 conference rooms with a total of 2000 square metres on level-access flooring, in our four restaurants, on the summer terraces, in the pool with a panoramic view or at the catering. WiFi with a bandwidth of up to 256 KB/s is free for guests in all hotels of the Steigenberger Hotels AG. ... more   less 

Additional Information about Steigenberger Airport Hotel

Address: Unterschweinstiege 16, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM347 - RM1,008 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Steigenberger Airport Hotel 5*
Number of rooms: 570
Reservation Options:
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Also Known As:
Steigenberger Airport Frankfurt
Hotel Steigenberger Airport
Hotel Style:
#4 Spa Hotel in Frankfurt
#5 Green Hotel in Frankfurt
#15 Family Hotel in Frankfurt
#17 Romantic Hotel in Frankfurt
#20 Luxury Hotel in Frankfurt
#32 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Steigenberger Airport Hotel staff and other travellers.
13 questions
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Denver, Colorado
5 months ago
Coram, New York
over a year ago
Victoria, Canada
San Diego, California
over a year ago

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Questions? Get answers from Steigenberger Airport Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you like space, an 'executive room' is worth a few extra Euro!”
 of 5 bubbles RonFritz, 19 Feb 2017 | Read review
“Cleanliness, service far below standards”
 of 5 bubbles dienerleiter, 10 Feb 2017 | Read review
“Executive Tower rooms seem to be better furnished and insulated”
 of 5 bubbles Perralta, 23 Jan 2017 | Read review
“Choose a Junior Suite next to the lift. If you want exercise, use the gym :)”
 of 5 bubbles GlobalPete2010, 17 Jan 2017 | Read review
“ask for high floor , by preference in tower ( as i remember further on on the left in lobby) : better rooms, newer, more spacious”
 of 5 bubbles cvk221, 5 Jan 2017 | Read review
5 of 5