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InterCityHotel Frankfurt Airport

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InterCityHotel Frankfurt Airport
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771 Reviews from our TripAdvisor Community

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There are newer reviews for InterCityHotel Frankfurt Airport
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Showing 444: English reviews
1 review
Reviewed 22 October 2016

I've been for some days in this hotel, overall the location and the hotel is not too bad, but the staff could be more friendly and more helpful. Having breakfast they are always almost to kick you out with no manners, everyone in reception they have different information and they don't communicate between them, and when you ask some information... More 

Helpful?
Thank Dieudonne N
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Dieudonne N, thank you for your review about your stay in our hotel. Unfortunately, you were not satisfied with the service quality of our staff members. Please be sure that we always set a high quality standard of each staff members service quality. To reach this point we do trainings for our staff. We hope to see you again... More 

Glassboro, New Jersey
Level Contributor
234 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 15 October 2016

This hotel is one mile from the Frankfurt airport, you must use the hotel shuttle phone to call for the shuttle once you are outside at hotel shuttle pickup area. shuttles run 30 minute cycles. Free to get picked up from the airport but costs 7 Euros to return to the airport (this isn't included in your room rate). Breakfast... More 

Helpful?
Thank JoeFlacco_NJ
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear JoeFlacco_NJ, thank you very much for writing such a great feedback about your stay in our hotel at Frankfurt Airport. We are very happy that you liked being your guest and really hope to welcome you again very soon. Best wishes Management of InterCityHotel Frankfurt Airport More 

Holland, Michigan
Level Contributor
115 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 10 October 2016

Fog delay in Venice, thus not allowed to board plane allow still sitting at gate! What to do? United booked us on the only flight available the next day and sent us off to the InterCity Hotel via a well-marked bus, running every 30 minutes. Arriving in the rain, any room would have been welcome. It was clean, had a... More 

Helpful?
Thank jane o
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear jane o, thank you for your review about your stay in our house. We are happy that you liked our rooms, but are also sad that you did not like our offered food. We always try to fulfill our guests expectations even with the offered buffet. That is why we always set a high quality standard on our buffets.... More 

Czestochowa, Poland
Level Contributor
83 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 26 September 2016

Had a unexpected flight cancellation and airline provided room for the night. Not somewhere I would have stayed if there was a choice. Room was clean and staff did what they could at late hour to provide service for 50 unhappy travellers. Food in Buffet was not so great. Even breakfast next morning was not something to be excited about!... More 

Helpful?
Thank Santacruz68
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Santacruz68, thank you for taking your time to give us a feedback about your stay in our house. Unfortunately, you were not satisfied with our offered quality. Of course, we always set a high quality standard on our offered buffets so that our guests have different choices. Especially with our breakfast buffet you have the possibility to choose next... More 

Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 24 September 2016

The InterCity Hotel and restaurant set up just a couple of seconds off the main runways at Frankfurt International Airport in an area know and Cargo City Sud is the “Hidden Gem” of every other airport in Frankfurt and that goes for places up and down the River Rhine as well. First the food served in the restaurant that used... More 

Helpful?
Thank Geoffrey A
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Geoffrey A, thank you so much for taking your time to write such a great feedback about our hotel at Frankfurt Airport. We can not tell you how happy we are that you liked our hotel, the restaurant and also our pub that much. We really hope to welcome you again very soon. Best wishes Management of InterCityHotel Frankfurt... More 

Munich, Germany
Level Contributor
22 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 14 September 2016 via mobile

Cheap overpriced hotel NOT AT THE AIRPORT. there are shuttles every 30 min even in rush hour or fair time. Indifferent staff. Fully overstaffed. You wait in line and three of them confer with each other while one works. Apparently poorly managed. No smiles from these people - obviously not overjoyed to work here. Basically a trap for those who... More 

Helpful?
Thank borislevin
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear borislevin, thank you for writing a review abut your stay in our house. We are very sorry that we did not meet your expectations. First of all, our hotel is located on the southside of Frankfurt Airport only 10-15 minutes left from Terminal 1 and 2. Of course, we are located at the airport. Our staff members always try... More 

Travellers are raving about these Frankfurt hotels

Tallinn, Estonia
Level Contributor
91 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 80 helpful votes
Reviewed 12 September 2016 via mobile

We ended up here due to missing a flight connection. However, the hotel is modern with very comfortable rooms, excellent bathrooms and a very pleasant restaurant. The breakfast selection was superb and the free WiFi and regular Airport shuttle make it a very handy stay for airport visitors. Our room looked out directly onto the airport, with planes parked just... More 

Helpful?
Thank Ced H
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Ced H, thank you very much for taking your time to give us a feedback. We are very happy that you enjoyed being our guest and hope to welcome you again any time. Best wishes Management of InterCityHotel Frankfurt Airport More 

Macduff, United Kingdom
Level Contributor
435 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 167 helpful votes
Reviewed 8 September 2016 via mobile

Stayed here during an over night lay over and found it to be adequate. The buffet was decent and the breakfast very nice. The rooms are tad basic but it's your typical airport hotel. Functional but not the prettiest

Helpful?
Thank Sandyfroh
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Sandyfroh, thank you for sharing your experiences with us. We are happy that you enjoyed being our guest and hope to welcome you again soon. Best wishes Management of InterCityHotel Frankfurt Airport More 

Birmingham, United Kingdom
Level Contributor
22 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 August 2016 via mobile

The hotel itself was quite ok (not a luxurious hotel). I dealt with at least 4 staff in the reception in different moments and they were all incredibly helpful and polite. The location is horrible. Very far from everything, with a 20 min walk (starts horrible but gets interesting with nature later on) from the closest train station. Spatious room... More 

Helpful?
Thank Igor B
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear Igor B, thank you for giving a feedback about your stay in our hotel. We are very happy that you enjoyed being our guest. Our house is centrally located between the Autobahn and the south side of Frankfurt Airport. You can reach us very easily by car or our shuttle bus which runs from Terminal 1 and 2. Hopefully... More 

Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 24 August 2016 via mobile

Free stay from Lufthansa so hate to look a gift horse in the mouth but was really disappointed by this experience. Checked in around 9:50 pm and was told to rush to dinner cuz Resto closes at 10. I dropped my bag in the room and noticed no towels so asked after dinner at reception. There is a bar open... More 

Helpful?
Thank ForTheLoveOfAway
IC474, Manager at InterCityHotel Frankfurt Airport, responded to this review

Dear ForTheLoveOfAway, Thank you very much for your sharing your experience with me. Our hotel takes complaints very serious. We are very sorry to hear that you had such an unpleasant stay in our hotel and can only apologize for the inconveniences. Please be assured that what you experienced is not our standard. Unfortunately you have decided against our house.... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Smoking rooms available
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Paid Internet
Services
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Multilingual Staff
  • Airport Transportation
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
Start your holiday or business travel comfortably from Europe's second largest airport, or have a meeting in a relaxing atmosphere. The modern design and impressive facilities of the InterCityHotel Frankfurt Airport offer the perfect conditions. Ask at the front desk for the "FreeCityTicket" and enjoy local public transport for free throughout your stay, making it easy for you to explore Frankfurt at no extra travel costs. Efficient and successful meetings - the InterCityHotel Frankfurt Airport with 14 meeting rooms and two auditoriums with a capacity of up to 180 people offers the best solution for every meeting, conference or event. Natural daylight and air-conditioning go without saying, as well as high tech conference and communication equipment. Our attentive and individual service makes a substantial contribution to an atmosphere which will make your participants feel comfortable. For all InterCityHotels concerned the usage of the WLAN is free of charge up to 256 KB/s. ... more   less 

Additional Information about InterCityHotel Frankfurt Airport

Address: Am Luftbruckendenkmal 1, 60549 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM256 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — InterCityHotel Frankfurt Airport 4*
Number of rooms: 360
Reservation Options:
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Also Known As:
Intercityhotel Hotel Frankfurt
Hotel Style:
#54 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from InterCityHotel Frankfurt Airport staff and other travellers.
2 questions
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Orlando, Florida

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Questions? Get answers from InterCityHotel Frankfurt Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“not sure that you'd want to stay there...”
 of 5 bubbles AucklandKat, 18 Nov 2016 | Read review
“Ask for room not to the highway”
 of 5 bubbles Itain, 6 Nov 2016 | Read review
“Good comunication to the airport”
 of 5 bubbles , 22 Oct 2016 | Read review
“book a room on the top floor to avoid overhead noise and ask to be kept far away from the elevators, no traffic outside of your room door.”
 of 5 bubbles JoeFlacco_NJ, 15 Oct 2016 | Read review
“Room on the first floor is easiest to access.”
 of 5 bubbles janeo830, 10 Oct 2016 | Read review
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