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Jumeirah Frankfurt

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1,159 Reviews from our TripAdvisor Community

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Showing 669: English reviews
Heath, Texas
Reviewed 20 July 2015

As many others have said, this hotel is very well located, certainly a plus, and provided both excellent service and quality of accommodation. From what we could tell, it appeared to be a new hotel, constructed or remodeled recently. Top drawer in our opinion!

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Helpful?
Thank mikeilestx
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Reviewed 19 July 2015

Review collected in partnership with Amoma.com
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Thank Nicolas N
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Kingston, Saint Andrew, Jamaica
Reviewed 19 July 2015 via mobile

My recent stay at Jumeirah Frankfurt was a very good experience, the location was central, the shopping mall was just next door. The bell captain Derrick was very helpful in getting us transportation for my large family of 7 to go to the zoo. The Buffett breakfast was also good, restaurant staff were attentive and spoke English well. Will recommend...

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Thank Kaos954
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time to share your feedback on TripAdvisor following your recent stay at Jumeirah Frankfurt, in the heart of the city. We have communicated your feedback to the entire team of Jumeirah Frankfurt and they are very proud to know that their efforts are appreciated. Especially to Derrick from Concierge and I know he...

USA
Reviewed 14 July 2015

I spent 3 nights here with work and could not fault the hotel. Rooms are extremely spacious, well design, luxurious and modern (bose sound systems, plush carpets etc). Definitely a class above other "chain" hotels in the area eg SPG. Breakfast was exceptional too. Not sure what else you could possibly want!

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Thank VincentChase
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear VincentChase, We are delighted to read that you have had a pleasant stay with us during your business trip to Frankfurt. Our colleague will be very pleased to learn about your compliments. We are looking forward to the opportunity of welcoming you back on your next visit to Frankfurt. In the meantime I remain, with kind regards, Doris Greif...

Bellevue, Washington
Reviewed 12 July 2015

The Jumeirah Frankfurt is a luxurious hotel with high quality friendly service and excellent location next to MyZeil mall and close to the Opera. We were upgraded to the Studio on the top floor. The studio was spacious, very nicely furnished, elegant with a very comfortable bed and panoramic city view. The elevator goes to your floor after reading your...

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Thank MTD-Travel-Reviewer
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. Your comments are much appreciated. We are sure that many of travelers, whether leisure or business, will benefit from your review. We are looking forward to welcoming you back at Jumeirah Frankfurt in the...

Hong Kong, China
Reviewed 11 July 2015 via mobile

The hotel is modern and well equipped. My room is not small but the way it is arranged creates an unnecessary large space for the work desk making the living space a bit cramped. The worst experience I had was a false fire alarm at 1:30am forcing an evacuation of the entire hotel. The hotel apparently had no experience in...

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Thank Tim W
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Tim W, Once again we would like to sincerely apologize for the inconveniences caused during your stay with us. Kindly be informed, that the false fire alarm effected the hotel as well as the entire area of the MyZeil Shopping Centre and the Office Building next door which led to the evacuation process in the hotel. We hope you...

Aberdeen, United Kingdom
Reviewed 11 July 2015 via mobile

Enjoyed a 3 night stay at the Jumeirah hotel. Staff were friendly and extremely helpful. Room was spacious and modern with stunning views. The hotel is located in the city centre adjacent to a mall which was convenient. Would thoroughly recommend.

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Thank Jazzy-Jonny
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Jazzy-Jonny, Thank you very much for taking the time to write this review following your stay with us. It will be my pleasure to share your comments with my colleagues as they will be happy to know that their efforts are so well appreciated. We look forward to welcoming you back once more. Kind regards, Doris Greif General Manager

Bristol, United Kingdom
Reviewed 26 June 2015

This is a fabulous hotel. Beautifully appointed, clean & tidy, with all of the service levels you get in Asia / Middle East hotels, but in the heart of Europe. The panoramic suite was stunning both inside and outside. The bathroom was immaculate and luxurious. Importantly, the room had the comfiest bed you could probably find in any European hotel,...

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Thank HanJ154
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, We are delighted to read your great review following your stay at Jumeirah Frankfurt. It gives us great pleasure to know that you enjoyed your stay with us highlighting your experiences. We all look forward to welcoming you back in the near future. Kind regards, Doris Greif General Manager

Bangkok, Thailand
Reviewed 26 June 2015 via mobile

Could not have asked for a better location. Service typical of the high standards that is Jumeirah. The suite we stayed at was lovely with a panoramic view of the city. Floor by the bath tub is heated which was lovely. Platinum fitness first gym next door was a bonus. Would love to come back again.

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Thank Riza S
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Guest, Thank you for taking the time in writing a review of your stay with us. Your kind words are very much appreciated. We look forward to welcoming you back to Jumeirah Frankfurt. Kind regards, Doris Greif General Manager

Reviewed 23 June 2015

We stayed in this hotel for 2 nights. Next time we will certainly stay longer. The hotel is situated in Freßgass (literally, "Grazing Street") which is an upmarket shopping street (and is regarded as Frankfurt's culinary main street) in the city centre of Frankfurt. Security system is very good though we have to spend some time learning how to use...

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Thank Si C
JumeirahFrankfurt, General Manager at Jumeirah Frankfurt, responded to this review

Dear Si C, Thank you for staying at Jumeirah Frankfurt during your recent visit to Frankfurt and for taking the time in writing a review on TripAdvisor. We are very happy that you had an enjoyable stay and we are looking forward to welcoming you back in the near future. Best regards, Doris Greif General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
Official Description (provided by the hotel)
A LUXURIOUS AND INNOVATIVE HOTELThe striking Jumeirah Frankfurt is located right in the heart of the city - just a few steps away from the popular 'Zeil' shopping street and the financial district.Jumeirah Frankfurt offers 217 spacious guest rooms and suites, with amazing views across the city. Just as delightful is this hotel's refreshing approach. From the original artworks by local artist Hartwig Ebersbach throughout the hotel, to the beehives on the roof that produce our own honey, at Jumeirah Frankfurt we do things a little differently.Everything you experience here is a taste of the very best the city can offer, whether you're dining at the fabulous Max on One restaurant, enjoying a Skyline honey treatment at Talise Spa, or attending an event in our magnificent Crystal Ballroom.With little touches like your welcome drink and oshibori upon arrival and complimentary Wi-Fi throughout the hotel, everything we do is designed to make your stay a constant delight. ... more   less 

Additional Information about Jumeirah Frankfurt

Address: Thurn-und-Taxis-Platz 2, 60313 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: RM811 - RM2,393 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Jumeirah Frankfurt 5*
Number of rooms: 217
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Orbitz, Jumeirah International, Agoda, Travelocity, Priceline and Cheap Tickets so you can book your Jumeirah Frankfurt reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Jumeirah Frankfurt Hotel Frankfurt
Hotel Style:
#3 Business Hotel in Frankfurt
#3 Luxury Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
#8 Family Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Jumeirah Frankfurt staff and other travellers.
19 questions
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County Dublin, Ireland
Birmingham, Alabama
Denver, Colorado
7 months ago
Los Angeles, California
4 months ago

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Questions? Get answers from Jumeirah Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Better for buisness and not for couples”
 of 5 bubbles Lenako_thalatta, 11 Mar 2017 | Read review
“Aim for a Panoramic room or a skyline room in order to get a nice view.”
 of 5 bubbles 55Yann55, 20 Feb 2017 | Read review
“A room up high gives wonderful city views.”
 of 5 bubbles Mlv62Perth, 30 Jan 2017 | Read review
“We like the high floors with a view of the Ziel pedestrian area.”
 of 5 bubbles RockyTop, 28 Dec 2016 | Read review
“The higher the floor the better the view.”
 of 5 bubbles 221RichardB, 7 Dec 2016 | Read review
5 of 5