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Jumeirah Frankfurt

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Traveller (1034)
Room & Suite (959)
Dining (60)
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Overview
  • Excellent68%
  • Very good23%
  • Average6%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Heated pool
Non-Smoking Rooms
Restaurant
5 Star Hotel
All hotel details
Offers from Jumeirah Frankfurt
Offers & Announcements: Bed & Breakfast Package
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Offers from Jumeirah Frankfurt
Offers & Announcements: Bed & Breakfast Package
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Reviews (1,424)
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All reviewslebanese restaurantpanoramic suiteluxurious hotelturn down servicezeil shoppingamazing hotelroom serviceseparate showerthe location is perfectchristmas marketgreat roomfive star hotelshopping areamini barhotel is locatedcoffee machinebusiness hotel
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251 - 255 of 819 reviews
Reviewed 21 July 2016 via mobile

I travel to Frankfurt every second week and normally stay in the Hilton. Although the Jumeirah has more opulent rooms there is nothing else to commend it. For example, this evening I asked room service to make me an omelette. They refused and said I...More

Thank Eireann75
Response from JumeirahFrankfurt, General Manager at Jumeirah FrankfurtResponded 22 July 2016

Dear Guest, thank you for your comments following your recent stay with us. We are very sorry to hear that we did not meet your expectations on some occassions. Please accept our sincere apologies for the inconvenience caused to you. Rest assured that your feedback...More

Reviewed 20 July 2016

The Jumeirah hotel is conveniently located near the Zeil shopping area. We arrived at 12:40 and the room was not ready. They asked us to wait40 minutes in the coffee shop without offering anything in return. When the room was finally ready we were invited...More

Thank BusinessLeb
Response from JumeirahFrankfurt, General Manager at Jumeirah FrankfurtResponded 21 July 2016

Dear Guest, thank you for your feedback following your recent stay with us. We are very sorry to hear that you have encountered these challenges while staying with us. Please accept our sincere apologies for this inconvenience caused to you. Rest assured that this will...More

Reviewed 20 July 2016

We stayed in this hotel for 2 nights in March. We have a 2 year old son and the staff was very friendly to him. They presented him with small gifts upon our arrival, which was very thoughtful.The breakfast was really good and we enjoyed...More

Thank Sahar M
Response from JumeirahFrankfurt, General Manager at Jumeirah FrankfurtResponded 21 July 2016

Dear Sahar M, We are delighted to read your detailed review following your experience at Jumeirah Frankfurt. It gives us great pleasure to know that you thoroughly enjoyed your stay with us. We are looking forward to welcoming you back at Jumeirah Frankfurt. Kind regards,...More

Reviewed 17 July 2016 via mobile

I am a frequent traveller, coming to frankfurt often for business. overall the hotel is top class, however the fact that there are many good hotels in the city makes Jumeirah just another one of them. pros: good location, facilities/rooms, quality cons: price compared to...More

Thank Spyros75
Response from JumeirahFrankfurt, General Manager at Jumeirah FrankfurtResponded 18 July 2016

Dear Spyros75, thank you for your feedback following you recent stay with us. We are happy to know that you prefer to stay with Jumeirah Frankfurt rather then other hotels in the city. Thank you for staying with us and we hope you will remain...More

Reviewed 14 July 2016 via mobile

We made the booking at the airport after having to book a flight for the following day. After arriving at the hotel was told the booking couldn't be found (system was down apparently) they could check me in but then they would need to cancel...More

Thank AntM_WorldExplorer
Response from JumeirahFrankfurt, General Manager at Jumeirah FrankfurtResponded 18 July 2016

Dear Jack10Sydney, thank you for taking your time to write to us following your recent stay at Jumeirah Frankfurt. We have sent you an email via TripAdvisor and would like to ask you to get in touch with Mrs. Iryna Hoell, who is our Front...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Room Service
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Hotel Amenities
Room Service
Business Centre with Internet Access
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Bar/Lounge
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$209 - US$624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
Details
Price range
US$209 - US$624 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#3 Luxury Hotel in Frankfurt
#3 Business Hotel in Frankfurt
#4 Romantic Hotel in Frankfurt
Room types
Suites, Non-Smoking Rooms, Family Rooms, Smoking rooms available, Accessible rooms
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Traveller (1034)
Room & Suite (959)
Dining (60)
Pool & Beach (1)
Amenities (34)
Business Centre & Event Rooms (8)
Questions & Answers
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Astha S
19 April 2018|
AnswerShow all 5 answers
Response from JumeirahFrankfurt | Property representative |
Dear Astha, free parking is almost impossible in Frankfurt. We do offer valet parking for 32 euros per day. If you want to park your car by yourself the price will be the same. Looking forward to welcome you at our... More
0
Votes
Joanna-Saket
5 March 2018|
AnswerShow all 5 answers
Response from realestatedana | Reviewed this property |
I stayed in the Skyline Deluxe and it did not have a balcony, nor do I think other rooms do. I don’t recall where the smoking section would be as I’m a non-smoker so I didn’t pay attention to that feature but I don’t recall... More
0
Votes
angeldgood
2 March 2018|
AnswerShow all 4 answers
Response from JumeirahFrankfurt | Property representative |
Jumeirah Frankfurt opened in 2011!
0
Votes
Room Tips
"Try for a room not directly over the mall. It has too much light"
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"Make sure your room has wide windows"
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"Higher floors have amazing views of the city!"
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"Ask for a room on the higher floors for a great view!"
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