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Mercure Hotel Kaiserhof Frankfurt City Center

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Room & Suite (146)
Dining (20)
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Overview
  • Excellent17%
  • Very good40%
  • Average27%
  • Poor11%
  • Terrible5%
Travellers talk about
“train station”(47 reviews)
“main station”(26 reviews)
“building work”(6 reviews)
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Airport Transportation
Suites
Multilingual Staff
Wheelchair Access
4 Star Hotel
All hotel details
Rooms
6 May7 May
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,171)
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97
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All reviewstrain stationmain stationbuilding workwalking distancered lightconvenient locationwifi is freeshopping areacomfortable roomsshort staykaiserstrassegermanydistricthbfeurominibar
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1 - 5 of 536 reviews
Reviewed 2 days ago via mobile

Hotel is being renovated but didn’t impact on our stay. We arrived early morning after a 13 hour flight. Staff were able to find a newly renovated room for us within a couple of hours which was most appreciated. Room was small but comfortable. Breakfast...More

Thank kroe55
Reviewed 4 days ago

We booked this Mercure as we already stayed at some other hotels of this brand and we liked it very much as a solid mid-class brand. After our stay at the Mercure Kaiserhof I would say that this Hotel is totally different and outstanding compared...More

Thank travelsheep2018
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 2 days ago

Dear travelsheep, thank you very much for disclosing your recent experience in our hotel here on tripadvisor. It`s great to hear that you enjoyed your stay and especially our new breakfast buffet. As we are still in upgrading all our facilities we are happy to...More

Reviewed 1 week ago

I had a long layover so needed a hotel with easy access to Frankfurt airport. This hotel is only ten walk to the main railway station which has frequent trains to the airport so this Mecure fitted the bill. The hotel is adjacent to a...More

Thank weegietraveller
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 2 days ago

Hello weegietraveller, thank you very much for writing a review about your recent visit in our hotel. We are glad to see that you enjoyed one of our new refurbished rooms and met up to your expectations. As we are still in upgrading all our...More

Reviewed 2 weeks ago

The building was under renovation in March of 2018, a lot of dust, figobar and air conditioning were not working, as was the scale available in the room and the heater. Stupid attendants and did not bother to change my room, since the stay was...More

Review collected in partnership with Accorhotels.com
Thank Ane30
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 2 days ago

Dear Ane30, thank you for your review ragarding your last stay in our hotel. At first we have to apologize that we was not able to meet your expectations. You can be sure that we try everything possible to assure that the ongoing constructions does...More

Reviewed 3 weeks ago via mobile

The location of this hotel is pretty decent, as it is in close proximity to Frankfurt Central Station. However, the room they gave us was right next to a room that is currently undergoing renovations. Sadly I was feeling under the weather and the renovations...More

1  Thank Jaycee C
Response from H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City CenterResponded 2 days ago

Dear Jaycee C, thank you for your review ragarding your recent stay with us. After reading your comment we sadly registered that we didn`t meet up with your expectations. We can promise that we try everything which is possible to assure that the ongoing renovations...More

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About
Amenities
Top amenities
Free High Speed Internet (WiFi)
Hotel Amenities
Airport Transportation
Dry Cleaning
Laundry Service
Multilingual Staff
Meeting Rooms
Conference Facilities
Breakfast Available
Room amenities
Minibar
Details
Price range
US$68 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$68 - US$227 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#64 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
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Traveller (283)
Room & Suite (146)
Dining (20)
Business Centre & Event Rooms (5)
Questions & Answers
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Jo K
19 February 2018|
AnswerShow all 7 answers
Response from Michel R | Reviewed this property |
No problem at all, 5‘ walk on a very animated street
1
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sahilmahendru49
7 December 2017|
AnswerShow all 2 answers
Response from vitorbabrazil | Reviewed this property |
Hello Sahil, Being a non-smoker myself, I have absolutely no idea if the hotel has smoking rooms, and suggest you wrote them directly. Gute Reise, Vítor
1
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Google Translation
pardesigirl
13 April 2017|
AnswerShow all 4 answers
Response from QuietBrazilian | Reviewed this property |
I'm sorry wrong answer Yes there is such facilities at Kaiserstrasse itself heading Taunus Anlage Opposite to the train station
0
Votes
Room Tips
"Get a room on 7th. floor facing the street. This rooms were equipped with a small balcony."
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"ask for a room on the top floor - you get a balcony."
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"Location location---"
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"Rooms at the rear of the building."
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