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Mercure Hotel Kaiserhof Frankfurt City Center

Agoda.comUS$90*
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04/06/2017 05/06/2017
1 room 2 adults 0 children
US$109*
US$90*
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US$91*
US$91*
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Mercure Hotel Kaiserhof Frankfurt City Center
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1,022 Reviews from our TripAdvisor Community

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Showing 464: English reviews
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Sao Paulo, SP
Reviewed yesterday NEWvia mobile

Pretty central located at few steps from the central station, shopping area and the Euro Central Bank. That was the best quality of this Mercure. I've been in other Mercure hotels before and this one was above average in terms of cleanness and sympathy from the staff.

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Helpful?
Thank PeterLay
Kuala Lumpur, Malaysia
Reviewed 3 days ago NEW

Location is within 5mins walk as you arrived at Frankfurt Main station. Varieties of restaurants, 10mins walk away from the Zeil shopping street. Comfortable rooms with new bathroom. The welcoming free access to coffee and water at the lobby was a plus point.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Keksiang N
Dammam
Reviewed 1 week ago

I think the hotel will be closed for renewing the rooms, staff are very nice helpful rooms are not quite at night no good isolation feels like you are in the street, over all location is good, good house keeping service, i don't recommended it for arab families due to the location

Review collected in partnership with Accorhotels.com
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Helpful?
Thank HusainJB
Reviewed 3 weeks ago via mobile

Checked-in at 8 pm.(room 401) The room wasnt well cleaned (nuts and crackers on the carpet (picture attached)) The bathroom was in a ruined warzone condition, wall as if attacked by a missile, with some holes which were stuffed intentionally with disgusting pieces of tissue papers. (Picture attached) I complained at the reception, and the receptionist hesitated to change my...

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Thank daniel s
Reviewed 3 weeks ago

The location was not quite as expected. Noisy and busy street just a couple of blocks from the Hauptbahnhof. Finding parking is next to impossible. This hotel is best for travelers without a car. While temporary (who knows how long this will be the case) there is major construction going on with the hotel. The maze to get to your...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank elr580
Butare, Rwanda
Reviewed 5 weeks ago

Review collected in partnership with Accorhotels.com
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Helpful?
Thank P8492YEanned
H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

Belgrade, Serbia
Reviewed 5 weeks ago

We went to Frankfurt for an extended weekend stay and were satisfied with its location, service and staff politeness. The hotel is conveniently located near the main train station, just a few minutes walk. It's also 10-15 min away from the city center so we very rarely used public transportation. The staff was very helpful as we came for an...

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Helpful?
Thank Argo_7
H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

Dear Argo_7, we are really happy that you had a pleasant experience while staying on our Hotel. Thank you very much for your kind words and for recommending our hotel to trip advisor members. You can be sure your review will definitely motivate our colleagues. We will be very happy to welcome you again on Mercure Hotel Kaiserhof. Best regards...

Korschenbroich
Reviewed 11 April 2017

This is when you just want to step out of the main station and your hotel should be there. Is actually under reconstruction, but is ok for the overnight stay. Friendly staff. Breakfast 15€, Wifi 9€. Lots of restaurants nearby. Yes it is in the red light district, but Kaiserstr. is also a crowded street with normal life. Coffee /...

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Helpful?
Thank DerProfi
H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

Dear DerProfi, Thank you very much your feedback regarding your recent stay on our Hotel. Your review will be an encouragement to our Colleagues as we always strive to be better. I would like to correct a misunderstanding about the Wi-Fi. On our Hotel Wi-Fi is free and you do not have to pay. Maybe the card said that it...

London, United Kingdom
Reviewed 10 April 2017

A 1 night stay in Frankfurt, and I wanted a hotel in the city but close to the station so ended up booking this place (again) As on my previous trip, still a reliable choice with a good spot on the main street from the Station to the centre of town. There's been some improvement work done (and it's still...

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Helpful?
Thank Blackheathbloke
H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

Dear Blackheathbloke, First of all, I would like to warmly thank you for your kind words. We are very happy to know that we are a reliable choice for you. We are glad that we could again meet your expectations. You are right , we are under ongoing renovations until September. We are currently renovating our Hotel which includes also...

Jakarta, Indonesia
Reviewed 27 March 2017

Review collected in partnership with Accorhotels.com
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Thank Henrietta H
H8115-Management, Manager at Mercure Hotel Kaiserhof Frankfurt City Center, responded to this review

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
Room types
  • Non-Smoking Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Laundry Service
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Conference Facilities

Additional Information about Mercure Hotel Kaiserhof Frankfurt City Center

Address: Kaiserstr. 62, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM280 - RM1,206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Kaiserhof Frankfurt City Center 4*
Number of rooms: 76
Reservation Options:
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Also Known As:
Mercure Hotel Kaiserhof Frankfurt City Frankfurt
Quality Inn Frankfurt
Quality Hotel Frankfurt
Hotel Style:
#53 Luxury Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Kaiserhof Frankfurt City Center staff and other travellers.
7 questions
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Bangkok, Thailand
1 month ago
Miami, Florida
1 month ago
3 months ago

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Questions? Get answers from Mercure Hotel Kaiserhof Frankfurt City Center staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Suites are the best”
kiwi262016, 11 Feb 2017 | Read review
“A street facing room on 2nd visit was very noisy with drunks leaving bars. Our 1st visit was on the other side of the hotel, much quieter.”
M2067LMangelam, 17 Oct 2016 | Read review
“Higher floors have a better view”
Bijecks, 13 Sep 2016 | Read review
“If summertime, avoid the rooms facing the main street!”
vitorbabrazil, 12 Sep 2016 | Read review
“Suites larger rooms”
kiwi262016, 8 Aug 2016 | Read review
5 of 5
Agoda.com
US$90* /night
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MercureUS$91
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Prices are for 1 room, 2 adults
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