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InterCityHotel Frankfurt

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InterCityHotel Frankfurt
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643 Reviews from our TripAdvisor Community

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Showing 298: English reviews
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Flitwick, United Kingdom
Reviewed yesterday NEW

I checked into the IntercityHotel Frankfurt at the last minute after some issues developed with my original itinerary. I'd stayed here before so I knew what to expect...or so I thought! I was put in room 026 on the ground floor. As others have said, this hotel is basic but clean and functional. The room consisted of a tired bathroom...

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Thank Andy S
London, United Kingdom
Reviewed 6 days ago NEWvia mobile

The InterCity is close to the train station and within walking distance of the Festhalle and convention centre. All very convenient. The hotel is clean enough and the staff pleasant and helpful. The ladies at breakfast were particularly cheerful. My room was a twin on the 5th floor and I slept soundly - which is always a bonus. The room...

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Thank redjam2015
Reviewed 2 weeks ago via mobile

Good location but very bad crew. Customer service does not exist. They relay on the location only. Same impression with many colleagues. Plus, if you are a light sleeper this is definitely not your hotel, it is getting very noisy during the morning.

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Thank Sami A
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Sami A, thank you very much for your review after your stay at the IntercityHotel Frankfurt. We are sorry, that we could not fulfil your expectations. We would like to apologize for the bad customer service experience. Please be assured that this is not the service standard we maintain normally. We discussed your review with all department heads to...

Seoul
Reviewed 3 weeks ago

Just next to the Frankfurt Main station and was so easy to find! Loved they gave a free subway pass during the stay(+ mini-size Haribo!). And the breakfast buffet had quite a variety with hot food including egg, ham & cheese. Everything satisfied me with this hotel just except two things: 1) seemed not safe at late night because of...

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Thank adultchildren
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear adultchildren, thank you for taking the time to evaluate your stay at the IntercityHotel Frankfurt. We are pleased to hear that you liked our rich breakfast buffet, the free city ticket for public transportation as well as the central location of the hotel. We feel sorry, that you did not feel save late at night in the surrounding of...

Palo Alto, California
Reviewed 14 February 2017

All the usual InterCityHotel advantages, but a better staff could help. Bathroom washbasin would not drain properly. I asked on my first evening. It wasn't repaired during my four-night stay. Such a typical hotel maintenance request and yet no action. Breakfast was fine, but my only other meal was one dinner. An awful "club sandwich." in the hotel was an...

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2Thank Lividdavid
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Lividdavid thank you very much for your time to review your stay and for your feedback. We are glad to hear that you liked your stay in general. We take your comments concerning the not resolved maintenance problem and the club sandwich you did not like, very serious. We discussed your feedback with all department heads to improve our...

Wakefield, United Kingdom
Reviewed 3 February 2017

I stay here for the Heimtextil show thats on in Jan. The hotel is located right next to the main train station in the city making it easily accesible from the airport. The hotel is warm, confortable and clean. The staff are always very eager to help. The hotel is within a good distance to the rest of the city...

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1Thank VolcanicJeffo
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear VolcanicJeffo, Thank you very much for your review on trip advisor. Your review helps us to improve our service level. We are glad to hear that you liked the central location of the hotel as well as our newly refurbished rooms, our service and the rich breakfast buffet. We hope to welcome you back in Frankfurt soon. With best...

San Salvador, El Salvador
Reviewed 28 January 2017

Its a good hotel and is just around the corner of the train station. The room is small but comfortable and clean. The service is very nice at the reception! The staff is very friendly and they try to speak your language to make you feel welcomed. The only thing I recommend is that If you're not from Europe, carry...

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1Thank Majo V
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear Majo V, Thank you very much for taking the time to evaluate our hotels services. We are glad to hear that you liked our newly refurbished rooms as well as the service of our team. Thank you for your comment about the adapters. We have a number of adapters available at our front desk, which can be borrowed by...

New Jersey
Reviewed 28 January 2017

The hotel is right across from the train but it's quiet and safe. The beds were really comfortable and the breakfast was outstanding. They have a small cafe if you want a quick bit after arriving and don't want to wanted around after dark. All this for a surprisingly reasonable price. Plus they give you a free 24 metro card...

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1Thank FiveFlavors
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear FiveFlavors, Thank you very much for your positive review of your stay on trip advisor. We are very glad that you liked your stay with us. We are especially glad, that you liked our newly refurbished rooms as well as the breakfast and the free city ticket for public transportation. We are looking forward to welcome you again in...

Addis Ababa, Ethiopia
Reviewed 14 January 2017

Pros: + Convenient location, especially to the central train station + Excellent buffet breakfast + Clean & comfortable room + Mini-fridge + Easy check-in + WiFi in rooms + Complimentary train ticket to the airport Cons: + Shower stall a bit small

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1Thank Reggie W
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear ReggieW, Thank you very much for your positive review of your stay on trip advisor. We are very delighted that you liked your stay so much. We are especially glad, that you liked our newly refurbished rooms as well as the location, breakfast and the free city ticket for public transportation. We are looking forward to welcome you again...

Auburn, New York
Reviewed 13 January 2017 via mobile

Basic very low quality hotel. Room is basically a hard mattress and toilet Right next to train station makes it very easy. Wouldn't stay more than a night, but worth it for one night while passing through. I would like to say staff is very friendly and helpful. Witnessed them helping others and not just myself.

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1Thank spudz000
flemingshotels, Manager at InterCityHotel Frankfurt, responded to this review

Dear spudz000, Thank you very much for your review on trip advisor. We are sorry that we could not fulfil your expectations concerning the room. Please check out our new rooms at your next stay in Frankfurt. 238 rooms are already completely refurbished as well as all bathrooms. The remaining rooms as well as all public areas will be renovated...

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Amenities

Highlights
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Public Wifi
Services
  • Meeting Rooms
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
Not only business but also cultural and entertainment events attract many visitors to the Metropolis on the Main, Frankfurt. In any reason for visiting our attractive city, the InterCityHotel will be your ideal base. Located directly at Frankfurt Main Station and being connected to the subway and tram networks, take advantage of your free local public transport in connection with your room ID card and quickly reach Frankfurt's shopping mile, the Zeil, as well as our historic city and the Romer, interesting museums, the financial district or the fair grounds. ... more   less 

Additional Information about InterCityHotel Frankfurt

Address: Poststr. 8 | Bahnhofsviertel, 60329 Frankfurt, Hesse, Germany
Region: Germany > Hesse > Frankfurt
Price Range: RM363 - RM1,308 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — InterCityHotel Frankfurt 3.5*
Number of rooms: 384
Reservation Options:
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Also Known As:
Intercityhotel Hotel Frankfurt
Frankfurt Intercityhotel Hotel
Intercity Hotel Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from InterCityHotel Frankfurt staff and other travellers.
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Questions? Get answers from InterCityHotel Frankfurt staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Do not stay on the ground floor.”
 of 5 bubbles ajssw19, 22 Mar 2017 | Read review
“Away from elevators and doors”
 of 5 bubbles VolcanicJeffo, 2 Feb 2017 | Read review
“Rooms with high numbers are quite a long way to the main lifts”
 of 5 bubbles ALANMaidenhead, 1 Oct 2016 | Read review
“Works for last chance otehrwise use an other. Quality and price does not connect.”
 of 5 bubbles 231mikkelm, 19 Sep 2016 | Read review
“Rooms at the back get the sun in the morning”
  • Good view, sunny in the morning
 of 5 bubbles CasaCalicos, 7 Jul 2016 | Read review
5 of 5