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Novotel Frankfurt City

Overview
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Hotel
Restaurant
Room Service
4 Star accommodation
About
Description
The Novotel Frankfurt City welcomes guests with a design concept for the future. Bright colours, natural materials and ergonomic design characterise our 235 spacious, airconditioned rooms and 11 meeting rooms. More Right in the city centre, only 500 m from the exhibition centre, 2 km from the main train station and close to two golf courses, this 4 star hotel is ideal for a business trip or holiday. Relax and revitalise with our restaurant with Mediterranean cuisine, gym, sauna, solarium and jogging track. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Air Conditioning
Banquet Room
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Pets Allowed ( Dog / Pet Friendly )
Wheelchair Access
Beachfront
Free Parking
Breakfast included
Pool
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Hotel class
Awards & Recognition
GreenPartner
GreenPartner
Hotel Style
Luxury
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Number of rooms
235
Price range
US$49 - US$208 (Based on Average Rates for a Standard Room)
Also Known As
Novotel Frankfurt City Hotel Frankfurt
,
Accor Frankfurt City
,
Frankfurt Novotel
Location
Germany > Hesse > Frankfurt > Bockenheim / Innenstadt
Nearby
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Reviews & more
1,044Reviews
252Photos
9Q+A
45Room tips
Traveller rating
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  • English
Show reviews that mention
its my regular hotel for a reason:Super friendly staff, good wines, good food, always sleep very well (one of th quietest Hotels I know in a city), and close to the Messe. Public transport nearby and easy to drive to and from and park
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Review collected in partnership with Accorhotels.com
During my 2018 annual sales trip to Germany I decided to bring my family and try Novotel Frankfurt City. Approximately a month before arrival I contacted the hotel asking about the availability of an early check-in well aware that we had a 32 hour flight from NZ ahead. I was info
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Response from NovotelFrankfurt, Leiter Gästebetreuung at Novotel Frankfurt City
Responded 7 Nov 2018
Dear TravelAlotNZ, I am very sorry that you and your family are already dissatisfied with your stay with us after such a short time. I have received your bookingdetails and your complete e-mail correspondence with us. You wrote to us on 29 October, almost a week before your arrival, that you would like to have an early check-in. Our reservation manager answered you after a few minutes that an early check-in cannot be guaranteed because we are fully booked the night before your arrival. Your only answer was that you were worried that you might be tired after the 36h flight. No further communication reached us. Of course I fully understand your concerns about weariness and I am very sorry that you could not check in directly on arrival at 8am. Unfortunately you would not have been able to book a room for the previous night, as we were fully booked as already mentioned. Sadly, we cannot sell more rooms than we have. When you arrived with us we did everything in our power to make your time as pleasant as possible. We have offered you to leave your luggage safely with us and to freshen up in our sauna. We also made sure that you could move into your first room 3 hours before the official check-in time. It is a pity that you do not acknowledge these efforts and that we were not able to give you a feeling of welcome. Dear Mr. Wederell, I wish you a good night's rest and recovery from your exhausting flight. Afterwards I hope that you will give us the chance to convince you of us. If you have any further questions, or if you would like a copy of the complete correspondence, please feel free to contact me at h1049-fb2@accor.com . I will be happy to be at your disposal tomorrow morning for a personal conversation should you wish to do so. Best regards, Lars Paschold Guest Experience Assistant
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Good location for Messe Frankfurt. Basic, clean and functional rooms with little additional amenity. Free (unsecured) Wi-fi is a plus, but the TV in my room wasn’t able to show any of the promised UK channels.
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The hotel is nice, very clean. The staff is very helpful. We had dinner at the restaurant. The staff made us feel welcome and the food was excellent. We like the cocktails (mojito). Thank you very much!
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Review collected in partnership with Accorhotels.com
Check in was quick and everything was explained to us regarding Wi-fi and finding our rooms.
We came here as a group of 12 people.
This hotel is perfect, very clean and tidy.
Rooms are large and comfortable. Bathroom large and had miniature shampoo, shower gel and soaps.
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Response from NovotelFrankfurt, Guest Experience Assistant at Novotel Frankfurt City
Responded 12 Jul 2018
Dear small1223, thank you for your friendly evaluation. I am very pleased that you and your fellow travellers enjoyed your stay with us so much. I wish you a pleasant journey and many wonderful experiences. Best regards, Lars Paschold Guest Experience Assistant
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The room
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hello everyone, need to ask that this hotel is how much far from station. i need to go to paris.(going on rail europe ) so how much time is required to reach from this hotel to station.
Dear Badar a, You can reach the main station from our hotel by taking the S-Bahn from the Westbahnhof. Walk to S-Bahn station: 7 minutes Ride by S-Bahn: 10 minutes Hope to see you soon. Lars Paschold Guest Experience Assistant
0 votes
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Are there any restaurants / convenience store close to the hotel?
Good Morning Wmohsin, directly in our house you will find the "Novo² Lounge - Bar - Eatery" where we offer mainly urban cuisine. You can also buy the most important items such as drinks and sandwiches directly in our Novotel Shop in the lobby. There is a supermarket in the immediate vicinity of the hotel (Tegut; Voltastrasse 70-72). Within walking distance there are also numerous restaurants along Voltastrasse and in "Bockenheim". You are welcome to ask at the reception. We will be happy to give you recommendations and explain the way. See you soon at Novotel Frankfurt City Lars Paschold Guest Experience Assistant
0 votes
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Can the hotel arrange airport pick up and at what price?
You may need to contact the hotel directly either by phone or e-mail. Going around Frankfurt is fairly easy : You can either take a taxi from the airport (right outside the arrival terminal; I am not sure how much it will cost as I never done this before) or you can take public transportation underneath Frankfurt International Airport (in gleis/track 1; either S8 or S9). It costs less than Euro 5 each way with frequent schedule. You will need to alight at Frankfurt Hauptbahnhof (Hbf) and change to either train S3, S4, S5 or S6 and stop at messe (2 stops from Frankfurt Hbf). Once you stop at messe, you need to activate your smartphone in order to get to the hotel. Or else, you may alight at Frankfurt Hbf and get a taxi to take you there (costs less than Euro 15). Hope that helps...
1 vote
We are traveling to Germany & is considering staying over at the Novatel Frankfurt as I am a AccorHotels Gold Member, looking for any suggestions or recommendations. Some info in regards to good Restaurants and best way to get to the Weihnachtsmarkt would be nice. English order Deutsch ... ich sprechen beide 👍🏻😊
To Weihnachtsmarkt, you can take tram 17 at Kuhwaldstrasse (300 mt from hotel), change to tram 11 at Hauptbanhoff to Paulskirche stop. Weihnachtsmarkt is nearby. If you intend to use tram/train/subway/bus system, and are in a group, buy daily pass for up to five people - check at Frankfurt public transportation or RMV site.
1 vote
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Do you have to pay extra for a mini-fridge?
No, you don't have to pay extra for the fridge.
0 votes
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Previous
12
"Ask for room away from railway track, trains run early and late."
"top floor rooms"
"Far away from the railway"
"High floor room facing away from the main street..."
"take the room to the street, not to the train line"
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