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Steigenberger Hotel Metropolitan

478 reviews
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Traveller (253)
Room & Suite (76)
Dining (19)
Overview
  • Excellent33%
  • Very good42%
  • Average16%
  • Poor6%
  • Terrible3%
Travellers talk about
Free Wifi
Breakfast Buffet
Non-Smoking Rooms
Restaurant
Room Service
Suites
Bar/Lounge
5.0 Star Hotel
All hotel details
Rooms
4 Mar5 Mar
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (478)Write a Review
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All reviewsthe main train stationnorth exitblack marbletravelling by trainnice hotelfavorite hotelseparate showergood sizefirst morninga lot of noiseminute walklove this hotelbusiness stayhotel is locatedair conditionernespresso machineexcellent breakfast
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1 - 5 of 232 reviews
Reviewed 5 January 2018

I sometimes feel there's Steigenberger Hotels, and then there's other Steigenberger Hotels (like this one or the one in Dortmund). The latter somehoe don't meet the upper class expectation one has. This one in Frankfurt is right next to the main train station. Which is...More

Thank epapa100
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 5 weeks ago

Dear epapa100, Thank you very much for taking the time to write down your experience during your stay with. We are very sorry that your stay was not as expected, especially as we just recently finished the refurbishment of all our carpets. Please be sure...More

Reviewed 25 December 2017 via mobile

Just step away from central station (hbf), nice room facilities (bath, shower, working desk, coffee machine, iron, umbrella, safe) Breakfast is good, can order hot food like eggs and sausages. Sauna and fitness is on 6th floor: good! Only one thing, wifi is not that...More

Thank JIBP
Reviewed 23 December 2017

The hotel is part of the Steigenberger group and considered a 5 star hotel. Location at the Main train station is very convenient for business travelers but also for tourists. The rooms could be a bit larger but are very comfortable. Staff is very friendly,...More

Thank Marek G
Reviewed 20 December 2017 via mobile

Nice 5* hotel, very good rooms and service, good value for money. Superb breakfast. Centrally located. Nice staff. Good sauna. You feel like in the heart of the city, buzzling, yet quiet. At the central station, convenient.More

1  Thank Mathis A H
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 5 weeks ago

Dear Mathias A H, Unfortunately the system did not send out our reply in December. Thank you very much for your positive feedback about your stay at our hotel. We truly appreciate your excellent remarks on the location, the service and especially on the staff....More

Reviewed 18 December 2017 via mobile

Nice hotel, great location next to train station, quite and clean but nothing more. For a hotel with that category I would expect more. But if you visit Frankfurt for a short business trip it’s a good place.More

Thank Marabou676
Response from Ruth S, Manager at Steigenberger Hotel MetropolitanResponded 5 weeks ago

Dear Marabou676, Unfortunately the system did not send out our reply in December. We would like to thank you for your honest and constructive feedback and of course for having taken the time to share your experience with us. We appreciate it a lot, as...More

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About
Amenities
Top amenities
Restaurant
Room Service
Free High Speed Internet ( WiFi )
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Dry Cleaning
Conference Facilities
Room amenities
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Details
Price range
US$156 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Frankfurt
#39 Business Hotel in Frankfurt
#49 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
Details
Price range
US$156 - US$478 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#28 Romantic Hotel in Frankfurt
#39 Business Hotel in Frankfurt
#49 Luxury Hotel in Frankfurt
Room types
Non-Smoking Rooms, Suites
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Traveller (253)
Room & Suite (76)
Dining (19)
Business Centre & Event Rooms (6)
Questions & Answers
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hareth A
14 January 2017|
AnswerShow all 4 answers
Response from Alice C | Reviewed this property |
I have not asked for the hotel transfer, actually there's a taxi station outside the hotel very near the entrance, always have taxis waiting there. Very convenient.
0
Votes
LeoLimassol
30 March 2016|
AnswerShow all 4 answers
Response from Amanda C | Reviewed this property |
They may charge you an extra night, I've seen some hotels do that when people have wanted to check in that early.
0
Votes
Room Tips
"Ask for room without stairs, room facing the front, room higher floor"
Read review
"Corner rooms don't have corner windows. Definitely go for a king single"
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"The lifts are slow, choice a lower floor if you can"
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"just dont even bother and book something else"
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