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NH Collection Frankfurt City

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1 room 2 adults 0 children
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NH Collection Frankfurt City
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627 Reviews from our TripAdvisor Community

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Showing 257: English reviews
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Suffolk, England
Reviewed 2 days ago NEWvia mobile

We stayed here a couple of years ago and to be honest it really wasn't that great, but after looking on the NH website it had obviously been updated so we thought we would give it another go. We stayed for two nights (Friday & Saturday) and found everything to be excellent from check in to checkout. Plus it now...

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Helpful?
Thank Robbo1965
Naples, Florida
Reviewed 1 week ago NEW

The location could not have been better. I am a Marriott platinum for life but decided to take a leap of faith and book at the NH Collection in Frankfurt. The gentleman who check us in was extremely accommodating and helpful. The room was very nice in fact he upgraded us to a very nice suite. Clean and modern is...

Review collected in partnership with NH Hotels
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Thank noconnor54
Sydney
Reviewed 1 week ago

The hotel is located only 150 metres from the main shopping strip (Ziel) which is also where the entrance to the underground train station is. The underground is excellent and it is only 4 stops to the Exhibition centre if you are there on business. The hotel itself is clean and comfortable and there were some renovations being done however...

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Thank PaulPSydney
TBartz, Geschäftsführer at NH Collection Frankfurt City, responded to this review

Dear PaulPSydney, thank you very much for taking time to share your expirience with us. It´s great to see that you liked the hotel and the location and felt well during your stay. I regret to read that you couldn´t enjoy our breakfast. With our hearty breakfast we want to give our guest the best start into the new day...

hk
Reviewed 1 week ago

The hotel location is good, just a short walk from main shopping area. Staff are friendlly & helpful but overall quality was dragged down by the noise and dust created by the maintainance work during mystay.

Review collected in partnership with NH Hotels
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Thank 475vcc
Naples, Italy
Reviewed 2 weeks ago via mobile

Good hotel in good position very elegante in the center of frankfurt. The workers are very good in particulary receptionist samara its a very pretty girl with good professionality Very very good ti stay here

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Thank rofern
London
Reviewed 2 weeks ago

Keeping this short because I don't think these guys deserve the word count. Usually, if rooms are being renovated, the hotelier is discrete about it and keeps doors closed, etc. At this place, they have huge sheets of polythene taped over bedroom doors, doors left open onto empty rooms, etc. It felt nasty, cheap and slightly scary at night. There...

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Thank JAR1965
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear JAR1965, Thank you very much for your feedback about your recent stay in our NH Collection Frankfurt City. I am very sorry that your expectations have not been met during your stay with us. It is indeed a shame that I had not had the chance to meet you in person and to find a way to make you...

London
Reviewed 2 weeks ago

This hotel is a standard business box hotel with a, lets call it minimalist, style. I had booked a superior double but got to the room and discovered that I had been given a single, so I called down and the receptionist asked if I was just 1 person! I told her that I was pretty sure that I was...

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Thank vanjaap
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear vanjaap, Thank you very much for taking the time to bring your concerns to our attention. At the NH Collection Frankfurt City we continuously strive to meet your needs and expectation, therefore your feedback is very important to me. Your feedback will be shared within the team and discussed to avoid future occurrences. Thank you for helping us to...

Bangkok, Thailand
Reviewed 2 weeks ago

This was my first time staying the NH Group and it was truly pleasant. I arrived at the hotel early as my flight to Frankfurt landed around 9am. Front desk officer Samara was extremely helpful and able to get me a room despite showing up a few years before the standard check in time. The room itself was exactly what...

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Thank Nevash
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Nevash, Receiving positive feedback is always a great pleasure and we are very happy that you enjoyed your entire stay with us. Thank you very much for sharing your thoughts with us. It is such an honor to read how the hotel and my team made such a lasting impression on you. I really enjoy your description of our...

seoul
Reviewed 3 weeks ago

It was a pleasant stay overall. Since my trip was for business, the accessbility to various locations would be the priority and this one is the right choice for it. Especially, breakfast would be one advantage over the other hotels at the similar category

Review collected in partnership with NH Hotels
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Thank cbyoon
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear cbyoon, Thank you so much for having taken the time for this kind review. We are happy that you always feel comfortable throughout your several stays and we truly thank you for your loyalty. The entire team looks forward to your next visit and if we can be of any assistance in the meantime, please just let us know....

Reviewed 3 weeks ago

Great receptivity! After a 20 day trip the best thing is to fell at home in a hotel. Valentina did her best to make our stay in NH Collection Frankfurt as good as possible. Also we could enjoy a fantastic room with a lovely view. Thanks for all... and see you in the next trip to Frankfurt, because for sure...

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Helpful?
Thank Cassio S
TBartz, Manager at NH Collection Frankfurt City, responded to this review

Dear Cassio S, We work hard to make our guests feel welcome and well taken care of and the best reward for that is a truly satisfied guest! Thank you very much for sharing your Collection experience and taking the extra time to write this really nice review. It is especially great to read that the service of our staff...

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
Internet
  • Free Internet
  • Public Wifi
  • Paid Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Conference Facilities
Official Description (provided by the hotel)
The NH Collection Frankfurt City is ideally located in the center of Frankfurt/Main, the perfect starting point for shopping on the "Zeil", which is just two minutes away by foot, and to visit Frankfurt's historical sites, such as themedieval "Romer" landmark. ... more   less 

Additional Information about NH Collection Frankfurt City

Address: Vilbeler Str. 2, 60313 Frankfurt, Hesse, Germany (Formerly NH Frankfurt City Center)
Region: Germany > Hesse > Frankfurt > Innenstadt
Price Range: RM370 - RM1,211 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — NH Collection Frankfurt City 4.5*
Number of rooms: 256
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Orbitz, NHHotels, Priceline, Expedia, Hotwire, Agoda, Travelocity, Cheap Tickets, TripOnline SA, getaroom.com and HotelQuickly so you can book your NH Collection Frankfurt City reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Nh Frankfurt City Hotel Frankfurt
Nh Hotel Frankfurt
Nh Hotels Frankfurt
Hotel Style:
#4 Luxury Hotel in Frankfurt
#10 Green Hotel in Frankfurt
#34 Romantic Hotel in Frankfurt
#51 Business Hotel in Frankfurt
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Frankfurt City staff and other travellers.
23 questions
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Questions? Get answers from NH Collection Frankfurt City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for a high floor”
Nevash, 6 Apr 2017 | Read review
“on the street view room- if you open a window it is very noisy”
472amirc, 17 Mar 2017 | Read review
“the rooms atg 5th floor,facing to the street”
113miriamb, 13 Feb 2017 | Read review
“Difficult to comment; we were on 4th floor and it was fine”
VolvoC30, 16 Oct 2016 | Read review
“I choose upper floors in general”
P4866ISstevep, 3 Oct 2016 | Read review
5 of 5