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Short stay before our morning flight. Room with basic amenities, no coffee and tea facility, small room. Before check out, we noticed that our room not at SPG level as expected even we already member of SPG and booked directly from SPG apps. Hotel is...More
Thank Salizawati S
Response from SheratonOffenbach, Personal Assistant at Sheraton Offenbach HotelResponded 3 weeks ago
Dear Mr. Salizawati
Thank you very much for your stay in the Sheraton Offenbach Hotel and for taking your time to share your experience with us.
We regret that we did not match all of your expectations during your stay. We apologize and will discuss...More
Sheraton in offenbach is a great location to be in
a) for a tourist - there are lots of attractions close by like museums etc
b) for the business traveller - a bit away from the main business hub but nice and quiet and well...More
As a Platinum card holder, we normally get an automatic upgrade to a better room than we had paid for. In this case it did not happen eventhough I enquired at check in.
The Club Lounge is very starck with very uncomfortable upright chairs. It...More
Stayed on Saturday 30th September for one night as this hotel was the starting point for our Trafalgar Tour. The room was as you would expect for a 5 star hotel, clean tidy and stocked with everything you needed, so no complaints with this side...More
Great hotel for one or two nights. The location is not perfect but good . Service very good. Restorant vote 7. The room is comfortable and very cleaned. I can recommend to everyone for the price and quality.
US$100 - US$312 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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