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Mercure Hotel Wiesbaden City

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450 Reviews from our TripAdvisor Community

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Showing 245: English reviews
Cleveland, Ohio
Level Contributor
22 reviews
7 hotel reviews
Reviewed 2 weeks ago

Flight in the morning, and Frankfurt was booked. If I were staying in Wiesbaden I'd consider staying here again. Easy walk (10 min) from train station, and easy walk to the Altstadt and to the baths. Room was very nice. Friendly and helpful staff. Only complaint: aerobic equipment (bike, treadmill, stepper) in the fitness room really need replacing. Out of... More 

Helpful?
Thank Brian B
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Brian, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Level Contributor
53 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 2 weeks ago via mobile

I stayed here for a week. The hotel is currently being refurbished, so is in a very poor state. We arrived to find the main entrance taped across and the lights out. We thought we were at the wrong address. The reception had moved to a side door and due to the proximity to the toilets you are greeted by... More 

Helpful?
Thank Learmonthwanderer
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 3 weeks ago

Located in downtown Wiesbaden, this Mercure hotel is well equipped for the business traveler. The in-house restaurant has a small menu, but the food is all well prepared. The staff, whether at the reception desk or in the restaurant, is friendly and helpful. Off-street parking is available on the premises. The fitness center is not the best equipped I have... More 

Helpful?
Thank Arnold G
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Arnold, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

delft
1 review
Reviewed 3 weeks ago

I booked online and prepaid online, but add addtional breakfast at the hotel. During check out the staff was not able to give me a full invoice but only the breakfast. They said I have get it from Ogone, I even don't know who that is! How is that possible? I book at accor website and during check out it... More 

Review collected in partnership with Accorhotels.com

Helpful?
Thank Xiaodong G
Mercure Hotel W... W, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Actually we can not issue an invoice, because you have booked and paid via Ogone. Ogone pays us then the... More 

Stuttgart, Germany
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 weeks ago

Visited Weisbaden on a business trip and had a wonderful stay at the Mercure. This hotel is in a perfect location and the parking garage underneath the building was convenient. Staff was super friendly (spoke great English) and were very welcoming. Rooms were wonderfully decorated and the bed was comfortable. The breakfast was out of this world; ommelette bar, varieties... More 

Helpful?
Thank Mark S
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Mark, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More 

Seoul
Level Contributor
40 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
Reviewed 4 weeks ago

Spent a comfortable night here. The beds were extremely comfortable and the rooms were clean and quiet. I would recommend it to anyone travelling here for business or pleasure as it has an ideal central location.

Helpful?
Thank GrazierSeoul
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Mr. Seoul, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Crawley, West Sussex
Level Contributor
112 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 27 October 2016 via mobile

I stayed here as my clients were and it was a good business hotel. Prompt check in and arrived in a modern and recently refurbished room that was clean and well proportioned. Modern clean bathroom, good tv channels and I liked the 2 free bottles of water. Very good selection at breakfast.

Helpful?
Thank jabdool
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Detmold, Germany
1 review
Reviewed 27 October 2016

the Beakfast room was not good. No windows existing. So athmosphere over all very dark and it looked very old fashion. Breakfast & food was Ok but very standard. Too little table for just 1 or 2 person. Coffe (brought to the table) was not hot enough. Nice was the omlett (even on a heating plate for everyone)

Review collected in partnership with Accorhotels.com

Helpful?
Thank N6902LHmartins
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Wiesbaden City. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. The breakfast room is only temporary, because we already are in the conversion of the public areas. When the conversion... More 

Helsinki, Finland
Level Contributor
153 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 20 October 2016

Good hotel in the city. Good comfortable rooms, though a bit outdated. Very friendly staff at reception. Withing walking distance to the railway station and the center of the city. Recommended, even to business in Frankfurt, as Wiesbaden offers much nicer surroundings for your stay.

Helpful?
Thank Purjelentaja
Mercure Hotel W... W, Guest Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear valued Guest, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of... More 

Level Contributor
29 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed 17 October 2016 via mobile

The room was clean, the bathroom it was normal size , the breakfast was delicious and the staff was very friendly. I had a problem with my room I stayed in the first floor and every night it was very noisy because it was above the kitchen.

Helpful?
Thank Gregory K
Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City, responded to this review

Dear Gregory, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. We are pleased, that you enjoyed our breakfast and our friendly staff. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. It is the first time I read a complaint regarding the volume... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Pool
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Room Service
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
Official Description (provided by the hotel)
Welcome to the Mercure Hotel Wiesbaden City. The centrally situated business hotel is the perfect starting point for your visit to Wiesbaden and the Rhine/Main region. The hotel's excellent location means that it can be reached easily by car, bus and train. Frankfurt International Airport (FRA) can be reached by taxi in around 30 minutes. The hotel's own underground car park has 140 spaces. The proximity of the Mercure Hotel Wiesbaden City to Wiesbaden city centre makes it ideal for your tour of the city. You can reach many sites, such as Wilhelmstrasse, the casino, the theatre, the historic old town and the Wiesbaden Kurhaus, in only a few minutes' walk. The popular Rheingau region starts immediately in front of the city's gates. For business trips to Wiesbaden, the hotel can boast a handy proximity to local companies and the authorities. The hotel has more than 235 modernised guest rooms with free Wifi internet connection, air-conditioning and Flatscreen Entertainment System. Especially high-quality beds and a rest area make for a special sleeping experience. For a greater comfort we are modernizing from 4th of October 2016 the public areas for you. The expected duration of the reconstruction is planned to October 2017th. We try to be quiet, but there may be disturbances during the day anyway. Please note, that we cannot assume any luggage for you at reception during this period. Thank you for your understanding. ... more   less 

Additional Information about Mercure Hotel Wiesbaden City

Address: Bahnhofstrasse 10-12, 65185 Wiesbaden, Hesse, Germany (Formerly Crowne Plaza Wiesbaden)
Region: Germany > Hesse > Wiesbaden
Price Range: RM384 - RM640 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mercure Hotel Wiesbaden City 4*
Number of rooms: 235
Reservation Options:
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Also Known As:
Crowne Plaza Wiesbaden Hotel Wiesbaden
Wiesbaden Crowne Plaza
Hotel Style:
#1 Luxury Hotel in Wiesbaden
#2 Family Hotel in Wiesbaden
#2 Romantic Hotel in Wiesbaden
#5 Business Hotel in Wiesbaden
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Questions & Answers

Here's what travellers have asked, with answers from Mercure Hotel Wiesbaden City staff and other travellers.
2 questions
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Questions? Get answers from Mercure Hotel Wiesbaden City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask for room with good WiFi reception”
 of 5 bubbles PoggiBonsi2012, 8 Sep 2016 | Read review
“Rooms to the back of the hotel are quieter.”
 of 5 bubbles Kwidofir, 26 Aug 2016 | Read review
“rooms overlooking front can at times get traffic noise if you have window open”
 of 5 bubbles Vicki0072013, 23 Jun 2016 | Read review
“Always high floor for a city hotel !”
  • Shower
  • Realy relax
  • Bathroom
  • Vip kit
  • Bathroom
  • Charger
  • Our bed
  • Office
 of 5 bubbles Giannis_Anna96, 10 May 2016 | Read review
“Rooms to the inside are quiet”
 of 5 bubbles jeanm764, 26 Apr 2016 | Read review
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