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Mercure Hotel Wiesbaden City

Traveller (168)
Room & Suite (104)
Dining (6)

About

Location
Cleanliness
Service
Value
Wiesbaden elegance interpreted in a modern way: our 4 star hotel in the heart of Wiesbaden's city center was renovated in 2017 and, with its timeless furnishings, combined with modern elements, hits the pulse of the times! 235 air-conditioned non-smoking rooms with smart TV's, free Wi-Fi in all areas and fitness area, as well modern conference equipment in our six meeting rooms and the hotel's own underground car park are at your disposal. The ideal starting point for private and business ventures: Casino, Kurhaus, Wilhelmstraße and old town are in an easy walking distance.
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Property amenities
Room service
Restaurant
Bar/Lounge
Banquet Room
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting rooms
Multilingual Staff
Non-smoking hotel
Paid Internet
Pets Allowed ( Dog / Pet Friendly )
Public Wifi
Wheelchair Access
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Room features
Air conditioning
Refrigerator in room
Accessible rooms
Family Rooms
Non-smoking rooms
Good to know
HOTEL STYLE
Business
Mid-range
HOTEL CLASS

Location

Full view
100Great for walkers
Grade: 100 out of 100
97Restaurantswithin 0.5 km
22Attractionswithin 0.5 km
640Reviews
223Photos
2Q+A
43Room tips
Traveller rating
  • 174
  • 304
  • 108
  • 33
  • 21
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  • English
Popular mentions
Stayed here for one night for business. Good and friendly staff room a bit tired and no nespresso machine :-( but i am spoiled. Breakfast superb a lot of choice and friendly staff, location as mentioned by others very good. Will use this hotel more the coming weeks. One thing no
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Response from Mercure Hotel W... W, Manager at Mercure Hotel Wiesbaden City
Responded 8 Nov 2018
Dear Peter, Thank you for taking the time to report in detail about your recent stay with us. We are happy to hear, that you enjoyed our breakfast and the service. The satisfaction of our guests is our team's top priority and we are therefore always happy about positive reviews. Best regards and see you soon. Kind regards Nina, Guest Service Team
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Spent three nights here. Hotel is pricey for a lot of things: check in early 30 euro. Breakfast 21euro. It offers both free WiFi and a faster paid WiFi. I used the free WiFi and had no issues watching a video on Netflix. Room is a bit dated with weird 1970s era furniture that
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Response from Mercure Hotel W... W, Manager at Mercure Hotel Wiesbaden City
Responded 3 Jan 2019
Dear Andy O, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. It is always a pleasure to receive positive feedback. After a successful renovation on the ground floor which we finished last year, we will slowly start the planning the renovation of the rooms. I am sure you will understand that everything together is not feasible. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards Nina, Guest Service Team
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Staff was very nice and helpful, especially with my language fluency not as good as I'd like it to be. Room was comfortable as was the bed. Only down side is I wish there were more English-speaking channels available on the cable.
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Review collected in partnership with Accorhotels.com
Response from Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City
Responded 4 Oct 2018
Dear Kevin, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Best regards Saskia, Guest Service Team
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I stayed one night at the end of September. Came to Wiesbaden for a family event in town, decided to stay in this Accor Chain hotel and didn’t regret. It was located within 5-7 minute walk to the very center of the city, to all the shopping and the Casino. The staff was
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Response from Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City
Responded 4 Oct 2018
Dear Azat, Thank you for your positive review! We are glad that you enjoyed your stay so and we were able to convince you with our service. The satisfaction of our guests is top priority for our team and we are always pleased about positive reviews. We look forward to your next stay. With best regards Saskia, Guest Service Team
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Starting with the pros: Good location, easy access to transports (train, bus) also easy to reach the airport (can take a few minutes but impossible to get lost) Really close to the main attractions, specially the restaurants, shops and so many facilities The hotel staff are
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Response from Mercure Hotel W... W, Public Relations Manager at Mercure Hotel Wiesbaden City
Responded 1 Oct 2018
Dear Ana Rita, We very much appreciate your comments regarding your stay at the Mercure Hotel Wiesbaden City. Thank you for your positive reviews and regret that not all services have met your expectations. On your next reservation you are welcome to ask for a room in a different direction. Unfortunately, we do not know what a hand counter is, so we would be very happy if you contact us directly at the hotel: h9753@accor.com or 00496111620 A reliable service is very important to us, so we thank you for your advice and wait for your feedback. With best regards Saskia, Guest Service Team
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Das schöne Zimmer mit der praktischen Ausstattung
Das schöne Zimmer mit der praktischen Ausstattung
Das schöne Zimmer mit der praktischen Ausstattung
Das schöne Zimmer mit der praktischen Ausstattung
Das schöne Zimmer mit der praktischen Ausstattung
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12345621
I'd like a n/s floor, breakfast included room. Can I select this choice on TripAdvisor?
How much parking cost?
$25/day
0 votes
"Always go for a higher floor"
"High floor."
"1st floor room are big"
"avoid until construction finished"
"rooms furthest away from the lifts are quieter e.g. 150-160"
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1234569
PRICE RANGE
US$111 - US$320 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
crowne plaza wiesbaden hotel wiesbadenwiesbaden crowne plaza
FORMERLY KNOWN AS
Crowne Plaza Wiesbaden
LOCATION
GermanyHesseWiesbaden
NUMBER OF ROOMS
235
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