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Sheraton Hannover Pelikan Hotel

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#20 of 163 Hotels in Hannover
Certificate of Excellence
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298 Reviews from our TripAdvisor Community

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Showing 136: English reviews
London, United Kingdom
Reviewed 1 week ago via mobile

Not a great hotel. The layout is old fashioned and the corridors could be in a prison. Rooms are basic and bathrooms are small. It's also expensive at over EUR 300 per night. Staff are friendly and helpful. Breakfast is average except from the fresh omelettes which are good. The bar across the road is good and stays open late....

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Helpful?
Thank Calder C
Germany
Reviewed 1 November 2016 via mobile

I will start with the good: lovely friendly people on reception and very helpful in accommodating special requests. The hotel has a lounge for platinum members with generous snacks and free drinks including wine and beer. Direct hotel access to the most amazing huge gym. This is a hotel used by conference organisers. we were in a room on 4th...

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Thank kathiella
Reviewed 9 October 2016 via mobile

From main entrance, front desk attention, service, up to room look and perception is an excellent option. Shower not well cleaned, there is mold between tiles, and water regulations is prety much a joke; for those who love scalding water it will be perfect, but I'm more on the cold water side as it was not possibe to adjusted to...

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Helpful?
1Thank Douglas E
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Douglas E, Thank you for having taken the time to share your comments concerning your recent stay at the Sheraton Hannover Pelikan Hotel. Your correspondence has been forwarded to me. I am sorry to read that you were not satisfied with your stay and the services provided. For the inconvenience you experienced in regards to your Shower I would...

Bangkok, Thailand
Reviewed 4 October 2016 via mobile

The staffs are very professional. The airline lost my luggage and it was a challenge tracking it. Special thanks to Ann-christin from front office for helping me. She is very service-minded. The rooms are nice and have all amenities I needed.

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Helpful?
Thank SS_on_Vacation
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear SS_on_Vacation We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our services...

Reviewed 9 September 2016 via mobile

Definitely recommended for businiess trips. Nice service. Tasty breakfast(although a bit expensive). The room was clean, calm and spacy. Nice location in a relatively calm area with access to public transportation.

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Helpful?
Thank Fady B
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Fady B We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our...

Reviewed 9 September 2016 via mobile

I like the style of this hotel very much. Rooms feel recentöy renovated with good beds. Architecture is interesting as this building used to be the old Pelikan factory. Staff is very helpful and friendly

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Helpful?
Thank Raphael M
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Raphael M We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our...

Ponteland
Reviewed 31 August 2016

This hotel is ideally located for exploring the sights of the lovely city of Hannover. It's quiet location just a few stops on the tram to the City Centre was exactly what we were seeking. The tram stop is about 100 metres from the hotel and they run every 2/3 minutes (3 lines) for the ride which takes less than...

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Helpful?
1Thank PontelandDavid
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear PontelandDavid, We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our services...

London, United Kingdom
Reviewed 29 August 2016

This is fantastic hotel and we were lucky to visit it twice in August. Staff is extremely friendly, nothing too much trouble, food delicious and fresh, rooms modern, clean and airy with high ceilings. Room service great too! I recommend this hotel to all of you and look forward to stay there again!

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Helpful?
1Thank Izabela K
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Izabela K We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. I´m very happy to read that you were here twice. Your feedback is very...

The Hague, The Netherlands
Reviewed 17 August 2016

The hotel is located in an old factory and surrounded by a few of the well known restaurant in Hannover. The staff is very friendly and helpful. the rooms are modern and stylish. At all a good place to stay.

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Helpful?
Thank Alexander G
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Alexander G, We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected. Your feedback is very important to us, as it helps us to improve our...

Stavanger, Norway
Reviewed 31 July 2016 via mobile

We are SPG's and enjoy the Sheraton Hotels as we know they hold a very high standard. This hotel is no exception,- we stayed at a suite very nice,- very good space,- tastefully designed as always. The bed is king size and very comfortable (as always),- we have all amendeties in the room,- very nice breakfast,- and the list goes...

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Helpful?
Thank Per Kristian G
SheratonHannover, Leiter Front Office at Sheraton Hannover Pelikan Hotel, responded to this review

Dear Per Kristian G We would like to take the opportunity to thank you for filling in our online guest questionnaire in regards to your recent stay at the Sheraton Hannover Pelikan Hotel. Thank you for rating the majority points as expected or even better than expected and you loyality as an SPG Member. Your feedback is very important to...

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Amenities

Highlights
  • Room Service
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
GreenPartner Learn More
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Minibar
Internet
  • Paid Wifi
Services
  • Room Service
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Shuttle Bus Service
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry

Additional Information about Sheraton Hannover Pelikan Hotel

Address: Pelikanplatz 31, 30177, Hannover, Lower Saxony, Germany
Region: Germany > Lower Saxony > Hannover
Price Range: RM403 - RM2,341 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Sheraton Hannover Pelikan Hotel 4.5*
Number of rooms: 147
Reservation Options:
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Also Known As:
Sheraton Hannover
Hotel Style:
#3 Spa Hotel in Hannover
#8 Family Hotel in Hannover
#12 Business Hotel in Hannover
#14 Romantic Hotel in Hannover
#15 Luxury Hotel in Hannover
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Questions & Answers

Here's what travellers have asked, with answers from Sheraton Hannover Pelikan Hotel staff and other travellers.
3 questions
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Redondo Beach, California
over a year ago

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Questions? Get answers from Sheraton Hannover Pelikan Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The Club room floor is very quiet”
 of 5 bubbles PontelandDavid, 31 Aug 2016 | Read review
“Any room will be lovely!”
 of 5 bubbles Izka077, 29 Aug 2016 | Read review
“I like the groundfloor rooms most”
 of 5 bubbles PeruTraveler2014, 25 Jul 2016 | Read review
“First floor, is Starwoods 'preferred guests' floor, (if that means anything).”
 of 5 bubbles dominicr924, 20 May 2016 | Read review
“Avoid rooms by the lift: noise (overall the hotel is quiet and nice ambient music in the restaurant)”
 of 5 bubbles stephan_surrey, 18 Mar 2016 | Read review
5 of 5
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