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Pullman Cologne

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#7 of 262 Hotels in Cologne
Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Pullman Cologne
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1,693 Reviews from our TripAdvisor Community

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Showing 735: English reviews
London, United Kingdom
Reviewed 13 February 2017

The Pullman Cologne offers everything anyone could want from a modern hotel: excellent service, 1st class facilities and good location. I was particularly impressed by the comfort of the room and the large choice offered for the breakfast. All the staff were great and helpful, particularly to my partially disabled colleague.

Review collected in partnership with Accorhotels.com
Thank Stephen W
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Stephen W, we are happy that your colleague and you have choosen the Pullman for a stay in Cologne and now to receive your kind feedback. Thank you so much for your positive words regarding the room, the breakfast and especially the staff. Best regards and we hope to welcoming you back for a next stay with us Sonja...

Reviewed 1 February 2017

I am an Accor platinum card holder, booked Delux room, wasn't offered an upgrade and my status wasn't mentioned at all. Room was very nice and comfortable. Linens and bed were great. Room stunk of smoke and even after staff came and sprayed twice the smell still lingered. Breakfast was good although no bananas or berries, the two things I...

Thank Sharonfv
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sharonfv, thanks for staying with us at the Pullman Cologne and for reviewing your stay here on Tripadvisor. Of course, our platinum card holders get an upgrade if availibilty is given. If not it has to be explained at check in by our front office staff. I am very sorry that this has not been mentioned during your stay...

Reviewed 22 January 2017 via mobile

This is a very good hotel centrally located in Cologne. Get an upgraded room in a high floor and you will have a very modern and spacious room with view over the city. Efficient reception and very good breakfast.

Thank Rh05
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Rh05, thanks for posting your feedback regarding your stay with us on this site. We are happy to receive your 5 points and send our best wishes from Cologne. Hope to see you soon! Sonja Pohl Training & Quality Manager

Moscow, Russia
Reviewed 18 January 2017 via mobile

I with my wife stayed at this hotel in the middle of January during three nights, when we was traveling across Germany by car. The benevolent personnel, spacious number overlooking a cathedral, purity (thanks chambermaid Elena Kraft), various breakfasts, good level of a signal Wi-Fi. Under hotel - an underground city's parking (the ticket is paid on hotel reception). The...

Thank Tor89
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Tor89, thanks for staying with us in Cologne during your trip across Germany and also thank you for your great rating and your kind words. Of course I will forward your comment to Elena and also to the kitchen team. We all would like to welcoming you back if you are in Cologne again! Best regards Sonja Pohl Training...

Dallas, Texas
Reviewed 17 January 2017

My wife and I stayed here in December for 2 nights to visit the Christmas markets. The hotel was very nice and modern, and the breakfast was great each morning. Pretty typical european breakfast but there was a lot of variety and champange and an egg station. The location was about a 10 minute walk to the Koln Dom and...

Thank r0gerthealien3
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear r0gerthealien3, we hope that you had a save journey back home. The cab ride from the station is such a poor thing and so we are happy that your stay with us has been more comfortable. Thank you for choosing, rating and recommending the Pullman Cologne! Me and the team are looking forward to welcoming you back for a...

Hamburg, Germany
Reviewed 11 January 2017

I stayed her over the weekend between two business trips. Let me start with the location: it is perfect, you could not ask for more! Straight in the center, walking distance to everything that Köln (Cologne) has to offer. The room: very good first impression, very nice design (a very very bit out dated), excellent Dome view. King size bed...

Thank CCA_990
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear CCA_990, we would like to thank your for your detailed feedback here in Tripadisor after you have been our guest at the Pullman Cologne for the first time. Of course we are happy to read that you have been satisfied in general and especially with our staff. So much more we are sorry to get to know that the...

Reviewed 10 January 2017

Excellent hotel for visiting our granddaughter in Cologne for her 18th birthday. The rooms are spacious and comfortable, breakfast was excellent and there is parking available at the hotel although it is rather expensive. My son, who was also celebrating a birthday on the same day, was given an upgrade on his room and a birthday cake on the day...

Review collected in partnership with Accorhotels.com
Thank WilmaandTom
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear WilmaandTom, we all are pleased to receive your kind words and to get to know that your stay with us has been comfortable. Thanks for booking the Pullman for your stay in Cologne and for reviewing this on Tripadvisor. Me and the team also hope that you a nice birthday party with your granddaughter and a safe journey back...

Sydney, NSW, Australia
Reviewed 7 January 2017 via mobile

I love it when every square cm of a hotel room has been thoughtfully designed, right down to the space saving drawer for the kettle and the ample wardrobe space. Check in was excellent and we were fortunate to be given a room on level 10 with a view to the cathedral. The view on the other side of the...

Thank aussiepiper
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear aussiepiper, thanks for staying with us and for the highly recommendation of the Pullman Cologne. Your kind response is a wonderful motivation for the designers and our team and we all are happy to read that we could meet your expectations at all. Are you already planning your next trip to Cologne? We would love to welcoming you back!...

Reviewed 2 January 2017

Had a 3 day stay here after our Rhine river cruise. Very conveniently located for walking to the main cathedral and for shopping in the downtown/old town areas.The rooms are modern, spacious and clean. All the ammenities one would desire--flat screen T.V.,comfortable bed, coffee station, large bathroom and shower area, good views. The staff were very helpful giving directions and...

Thank stampfan
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear stampfan, we are pleased to read that you had such a great experience with our hotel in Cologne as you had in other Pullman hotels! Thank you so much for your kind words concerning our room, the staff and the breakfast. Please do not hesitate to contact us if we can assist you in any planning for your next...

Sinsheim, Germany
Reviewed 30 December 2016

Great hotel, nice rooms, excellent service, very central location - best breakfast! Nothing more to wish for. Room rates are sometimes very high but if you look at what you get - starting from great service at check in, high quality beds and covers, great bathrooms and towels through great food and very silent rooms despite the location, finishing with...

Review collected in partnership with Pullmanhotels.com
Thank Sabrina D
Sonja P, Training & Quality Manager at Pullman Cologne, responded to this review

Dear Sabrina D, especially the breakfast crew is delighted to receive your nice feedback, but of course the whole team is happy to read that the Pullman Cologne is "always a great place to stay". Thank you very much for choosing our hotel and for your response on Tripadvisor after staying with us! We hope to weloming you back for...

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07/05/2017 08/05/2017
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  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Public Wifi
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Concierge
  • Self-Serve Laundry
  • Babysitting
Official Description (provided by the hotel)
The striking Pullman Cologne welcomes you to the center of this exhibition and media town, with its distinctive flair for artistic culture and Rheinischer joie de vivre. Enjoy the benefits of our exclusive location right in the heart of Cologne yet surrounded by calm, with stylish architecture, superb comfort and a distinguished ambience. The hotel offers the perfect setting for business meetings or gala dinners. ... more   less 

Additional Information about Pullman Cologne

Address: Helenenstrasse 14, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel Kongress Hotel Köln)
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: RM529 - RM1,168 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Pullman Cologne 4.5*
Number of rooms: 275
Reservation Options:
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Also Known As:
Pullman Cologne Hotel Cologne
Accor Cologne
Hotel Style:
#3 Spa Hotel in Cologne
#4 Business Hotel in Cologne
#5 Luxury Hotel in Cologne
#5 Romantic Hotel in Cologne
#5 Family Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Pullman Cologne staff and other travellers.
16 questions
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Questions? Get answers from Pullman Cologne staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“rooms on the higher floors have a better view”
  • closer view of the cabinet
  • bathroom - shower area is very compact
  • entrance to the room
  • fridge, teamaker, minibar
  • the fridge, tea maker and cabinet
  • wide angle room view (spacious room)
rohanino, 12 Apr 2017 | Read review
“Make sure you book a superior/deluxe room”
Sharonfv, 1 Feb 2017 | Read review
“Ask for Dome view room.”
CCA_990, 10 Jan 2017 | Read review
“Room with view on Dom-cathedral.”
KNG6900, 28 Dec 2016 | Read review
“High Up on Cathedral side”
  • Early morning view from our bedroom
Traveller11Michael, 18 Dec 2016 | Read review
5 of 5
US$178* /night
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Prices are for 1 room, 2 adults
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