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Mercure Hotel Severinshof Koeln City

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Traveller (350)
Room & Suite (146)
Dining (21)
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Overview
  • Excellent29%
  • Very good51%
  • Average15%
  • Poor3%
  • Terrible2%
Travellers talk about
AMENITIES
Free Wifi
Parking
Breakfast Buffet
Air Conditioning
Non-Smoking Rooms
Restaurant
Room Service
4 Star Hotel
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Rooms
4 Jun5 Jun
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1 room, 2 adults, 0 children
Standard Room
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Reviews (1,265)
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407 results
Traveller rating
95
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95
195
86
22
9
Show reviews that mention
All reviewsprivilege roomfacing the courtyardnice hotelbathroom doorkoeln citytrain stationgood sizeminute walkfree wifireception staffon footpleasant staybusiness tripstayed here for nightspublic transportold townthe room was nice
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1 - 5 of 407 reviews
Reviewed 4 days ago

We had an excellent stay! The hotel is just outside of the main central area... but not too far. Maybe a 15 min. walk.. depending on how fast you walk. Just down the street from it are other little shops, a market, restaurants too. Its...More

Thank rebecca g
Reviewed 2 weeks ago via mobile

We (4 couples) lucked on this wonderful hotel. Recommended by our travel agent, we booked directly with the hotel... it proved fantastic value. Absolutely brilliant friendly service at every level. Rooms, restaurants and bars great atmosphere and all around offerings. Easy walking to cologne's best...More

Thank Bruce W
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 2 weeks ago

Dear Bruce, Thank you very much for your kind feedback regarding your stay at our hotel. We are very pleased that your stay had been to your satisfaction and have forwarded your comments to our team. We hope that we soon have the opportunity of...More

Reviewed 4 weeks ago via mobile

This hotel offers a good base to stay at in Cologne. It doesn’t receive full marks from me only as the room I stayed in was not at a 4 star level - no reflection on the staff (they were all very welcoming and attentive)....More

Thank Nicola R
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 3 weeks ago

Dear Nicola, Thank you very much for your feedback regarding your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again at...More

Reviewed 16 February 2018

Me and my partner had a 6 night stay whilst using Cologne to explore some of the Rhine region. As we'd been to Cologne before we thought we'd be cleaver and walk from the HBF to the Hotel but we did get a little lost!...More

Thank Dean G
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 20 February 2018

Dear Dean, Thank you very much for your feedback concerning your stay at our hotel. Your comments are a great help to improve our service and quality and meet our customers’ expectations. We hope that we soon have the opportunity of welcoming you again (hopefully...More

Reviewed 9 February 2018 via mobile

You enter through a small ugly door. Than you see good lobby and a nice reception desk. People on reception very friendly and helpful. Restaurant is very well designed, modern and functional. Breakfast is OK. Not amazing but very much OK. Internet is free but...More

Thank PetDim
Response from M F, General Manager at Mercure Hotel Severinshof Koeln CityResponded 16 February 2018

Dear Mercure guest, Thank you for taking the time to tell us about your experience at the Mercure Hotel Severinshof Koeln City. We are very sorry that your experience did not meet your expectations; please allow us to express our sincerest apologies. At Mercure, we...More

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About
Awards & Recognition
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Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Free High Speed Internet (WiFi)
Bar/Lounge
Spa
Hotel Amenities
Room Service
Business Centre with Internet Access
Meeting Rooms
Banquet Room
Dry Cleaning
Laundry Service
Multilingual Staff
Conference Facilities
Room amenities
Air Conditioning
Minibar
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Spa
Details
Price range
US$89 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Cologne
#25 Best Value Hotel in Cologne
#30 Romantic Hotel in Cologne
#39 Business Hotel in Cologne
Room types
Suites, Non-Smoking Rooms
Details
Price range
US$89 - US$214 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#16 Luxury Hotel in Cologne
#25 Best Value Hotel in Cologne
#30 Romantic Hotel in Cologne
#39 Business Hotel in Cologne
Room types
Suites, Non-Smoking Rooms
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Traveller (350)
Room & Suite (146)
Dining (21)
Business Centre & Event Rooms (1)
Questions & Answers
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danny_mooney
21 May 2018|
AnswerShow all 2 answers
Response from David C | Reviewed this property |
We got a train from the airport (there is a ticket office) to Cologne station and then walked to the hotel.
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Votes
PeterandLindaD
19 January 2018|
AnswerShow all 4 answers
Response from M F | Property representative |
Dear Mercure guest, we have a public underground garage. The rate will be EUR 17,00 for 24 hours. The address for the car navigation system to find the garage will be: KLEINE SPITZENGASSE KOELN. Have a save journey to... More
1
Vote
Room Tips
"Best views from the fifth floor, but not for those who have trouble with stairs."
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"The quit rooms are located to the atrium"
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"Rooms facing the courtyard are better. The ones facing the train line is susceptible to noise if the window..."
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"The back of the hotel overlooks a rail station"
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