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NH Collection Koln Mediapark

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#23 of 277 Hotels in Cologne
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NH Collection Koln Mediapark
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895 Reviews from our TripAdvisor Community

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Showing 243: English reviews
Astana, Kazakhstan
Reviewed 1 week ago via mobile

We have used laundry service during our stay. My shirt was not ready in time (for business negotiations...). Laundry service is unavailable by phone. Than asked a front desk to help us - after 20 minutes no answer. Thanks, negotiations was good even in pullover. Heater (towel dry) in bathroom is not adjustable. It was like a sauna. Room phone...

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Helpful?
Thank tyshdjkfnbhzjs
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear tyshdjkfnbhzjs, Thank you for taking your time to review our hotel on TripAdvisor. We value your opinion and your comments are highly appreciated. We regret that we could not meet your expectations. On behalf of the entire team I want to apologize for the inconveniences you have had during your stay. In the near future we will be able...

Reviewed 1 week ago via mobile

We paid nearly £450 for 4 nights here and were fairly underwhelmed as a result. On the plus side, the room decor and hotel services are nice and the location is convenient for the city. Also the staff are very nice from our limited interactions with them. On the negative side, you can't open the windows in the rooms, it's...

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Helpful?
Thank Chris N
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Chris N, First of all I want to thank you for your reservation and your review. We are happy to hear that you could enjoy the location, the room decors and the friendly service of our staff. We regret that we could not meet all of your expectations and I want to apologize for the inconveniences regarding the air...

Dublin, Ireland
Reviewed 1 week ago

We stayed two nights and loved this hotel. Staff so friendly - couldnt do enough for us. Juan in the bar is lovely and very good at his job. Room big and spotless. Only trouble was the coffee maker was difficult to use - little space to have access to it on the shelf. We found it 15 minutes or...

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Helpful?
Thank doylemary2
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear doylemary2, Thank you so much for taking your time to review your stay in our hotel. We are very glad to read, that you had a wonderful experience in our hotel. I will share your feedback with the entire team. We are looking forward to welcome you again in Cologne! Best regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Lennik
Reviewed 2 weeks ago

The hotel is located very well, near old city center but also interesting for younger people. High quality of service in the hotel. Parking possibility very conveniant but pay attention to the accessibility description (hotel itselves located in an appartementsbuildings area). Breakfast quite expensive (ca. 24euros) for a town where you can easily get nice breakfastbuffet nearby for half of...

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Helpful?
Thank Johan V
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Johan V, Thank you so much for taking your time to review our hotel. We would be pleased to welcome you again in one of our nearly 400 NH-Hotels. Kind regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Reviewed 2 weeks ago via mobile

The hotel is standard to the other nh hotels in the world. The ratio price/services is very up i think because there were an important medical fair in dosseldorf. People who work in the hotel are very friendly, expecially the barmans...they are very profetional and very friendly.

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Helpful?
Thank Carlo M
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Carlo M, Thank you for your review! We are very happy about your good feedback. I shared it with the entire team. We are looking forward to welcome you again in our hotel. Kind regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Asquillies, Belgium
Reviewed 5 weeks ago

The front desk welcome is very nice. There is some candies and a juice to wish you welcome. The room is full-equipped (mini-bar, coffee machine, bathrobe, etc.) and not noisy at all. A great stay, hotel to recommend!

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Helpful?
Thank 375laureh
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear 375laureh, Thank you for your your kind review. We are happy to read, that you had a very nice time in our hotel. We would be pleased to welcome you again in Cologne. Kind regards, Thomas Heinemann Guest Relation Manager th.heinemann@nh-hotels.com

Bucharest, Romania
Reviewed 27 October 2016

Good location hotel: a nice, quite zone of the town, with a big piazza just in front and the water. There is a commercial center in the piazza, with cinema and restaurants. Va piano is also there, big plus from my point of view. Price is quite high but: all new finishes, very well equipped minibar, with coffee machine in...

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Helpful?
Thank CorinaMx
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear CorinaMx, Thank you so much for taking your time to review our hotel. We are happy to read that you have enjoyed your stay with us. Your comments regarding the breakfast offer will be discussed with our hotel management and our head chef. We would be pleased to welcome you again in our hotel. Kind regards, Thomas Heinemann Guest...

Cairo, Egypt
Reviewed 12 October 2016

I really had some bad experiences in this hotel ...the hotel location is very good but little bit far from downtown , very clean and the he breakfast is perfect. The reception staff was very helpful...but the big problem is the air conditioning of the room I changed my room 4 times yes 4 times to move my belonging first...

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Helpful?
Thank Hhahelmy
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear Hhahelmy, Thank you very much for choosing our NH Collection Köln Mediapark for your trip to Cologne and for taking your time to share your experiences with us. We are very sorry for the inconveniences you had during your stay. I already discussed your comments with our Hotel Manager and the technical department. Unfortunately we had some technical issues...

Nijlen, Belgium
Reviewed 12 October 2016

Very kind desk office. Rooms were very clean and the bed was perfect. I like to sleep with fresh air, but that was not possible as all windows were locked, so only air-co. However, if I have to mention one weak point is the WiFi which was extremely slow and dropped away after a little while. This should be improved...

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Helpful?
Thank 53gratien
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear 53gratien, Thank you very much for your feedback. We are glad to hear that you could enjoy your stay with us. Regarding the WiFi I am happy to inform you, that we will install a completely new network during the next few weeks. In the near future we are able to provide a better and much faster internet connection....

london
Reviewed 12 October 2016

I was hoping after the upgrade had finished that some of the problems with this hotel would have been sorted. Today I was allocated a room with a message on the desk that said welcome Mr xx xx, a nice touch. Unfortunately the room was very hot and the a/c did not work at all. I complained at the desk...

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1Thank m n
THeinemann, Leiter Gästebetreuung at NH Collection Koln Mediapark, responded to this review

Dear guest, Thank you very much for taking your time to share your experiences with us. We regret that we could not meet your expectations during your stay in our hotel and we apologize for the inconveniences. Please be assured that we take your feedback very seriously. I already shared your comments with our management and our technical department. We...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Multilingual Staff
  • Conference Facilities
  • Banquet Room
Official Description (provided by the hotel)
The NH Collection Koeln Mediapark is located in the city center of Cologne, in the MediaPark close to the Cologne Tower.The modern building by architect Jean Novel with view over the Mediapark Lake is only 15 minutes walk distance from the city centre with its famous Dom. Public transportation is a few steps away, providing easy access to the city's various sights and attractions. Also by car the NH Collection Koeln Mediapark can be reached easily from the motorway. Numerous parking spaces in a public parking area are available, follow signs NH Collection Koeln Mediapark. The hotel has 217 rooms, including 2 top-floor suites, which get fantastic views across the lake towards Cologne cathedral. The rooms are friendly and modern with spacious bathrooms with rain shower. In all rooms you have a Nespresso machine and tea and coffee making facilities available. The beds are with comfortable high mattresses. In our modern restaurant we serve international and regional kitchen.Early bird breakfast and late riser breakfast on the weekend is available. There's also a gym, complete with steam bath and sauna. ... more   less 

Additional Information about NH Collection Koln Mediapark

Address: Im Mediapark 8b, 50670 Cologne, North Rhine-Westphalia, Germany
Region: Germany > North Rhine-Westphalia > Cologne > Neustadt-Nord
Price Range: RM351 - RM976 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — NH Collection Koln Mediapark 4*
Number of rooms: 217
Reservation Options:
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Also Known As:
Nh Hotel Cologne
Media Park Nh Hotel
Hotel Style:
#4 Green Hotel in Cologne
#17 Luxury Hotel in Cologne
#19 Family Hotel in Cologne
#35 Business Hotel in Cologne
#35 Romantic Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from NH Collection Koln Mediapark staff and other travellers.
2 questions
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5 months ago

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Questions? Get answers from NH Collection Koln Mediapark staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The back side does face a quiet open field...”
 of 5 bubbles Yojg_22, 21 Sep 2016 | Read review
“In case you like a view ask for a room looking the river”
 of 5 bubbles MAGRibeiro, 11 Sep 2016 | Read review
“Ask for a room with a view at the park, everyone likes to sunbathe in strings there.”
 of 5 bubbles wren997, 15 Aug 2016 | Read review
“Our room was very quiet and on the 4th floor !!!!!”
 of 5 bubbles Traveling29072, 25 Jul 2016 | Read review
“View over the lake”
 of 5 bubbles 563lesleyh, 12 Jul 2016 | Read review
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