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Hotel Mondial am Dom Cologne MGallery by Sofitel

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#25 of 277 Hotels in Cologne
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Hotel Mondial am Dom Cologne MGallery by Sofitel
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1,139 Reviews from our TripAdvisor Community

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Showing 475: English reviews
Den Haag
Reviewed 2 days ago NEW

Less than 10 minute walk from the station, fantastic location close to the river and the markets. Reception staff very welcoming and friendly when we arrived, which was early in morning and to our delight the room was ready, a big plus as we had been travelling since 5.30am. and just wanted to put our feet up for half an...

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Helpful?
Thank Caz G
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Caz G, Thank you for sharing your impressions on your stay at Hotel Mondial am Dom Cologne. I am thrilled to learn that you enjoyed your stay and spent a magnificent christmas markte season in Cologne. On the contrary I am very sorry to learn that you had not a good experience with our breakfast. Please accept my apologies...

Essex
Reviewed 5 days ago NEW

Stayed here for the weekend. The location was perfect, 5 minutes walk to mainline train station, cathedral,Christmas markets and shops and restaurants. Didn't eat here but the reception staff were very helpful. Rooms on the small side but adequate for a weekend and considering its in the centre of the city there was very little noise to disturb us.

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Helpful?
Thank Niki078
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Niki078, Thank you for telling us about your stay at the Mondial am Dom Cologne. I am delighted to learn that you enjoyed your stay and like our location. The team of the Mondial and I are looking forward to your return visit. kind regards Christoph Kübel-Fischenich Guest Relation Manager

London, United Kingdom
Reviewed 5 days ago NEW

The hotel has a great location, easy to access all the major attractions in town. The hotel room however was very poor. Small and old. It was clean and comfortable but far away from a five star hotel. Lifts were very slow and breakfast overpriced. I'm sure you can find a similar place for much less money.

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Helpful?
Thank PriscilaMP
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear PriscilaMP, Thank you for having taken the time to share with us your experience on your stay at our hotel. I regret that you did not enjoy your stay as much as it should have been. I want to apologize for all the inconveniences caused to you and hope that you will give us a chance to make up...

Auckland, New Zealand
Reviewed 1 week ago

The location is fantastic; near Dom and central city. The rooms are well laid out and clean, a bit on the heavy side. Service is a wonder. From the cleaners to the reception they are great. Some of the breakfast crew are a bit rude, but then it is early. Parking is an experience worth trying with the car elevator....

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Helpful?
Thank waiake1
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear waiake1, Thank you for your valuable comment on your recent visit at our hotel. I am delighted to learn how much you enjoyed your stay. Thank you for the compliments, especially in regards to our colleagues who obviously managed to provide our service from the heart. We all are looking forward to the pleasure of welcoming you again soon...

Dublin, Ireland
Reviewed 1 week ago

Great hotel in a central location. Our room facing the courtyard was very quiet. Staff were very friendly and helpful. We didn't eat in the hotel so we can't comment on the food but we did notice the restaurant was busy most of the time. We'd have no hesitation in returning.

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Helpful?
Thank michaelhZ1410QH
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear michaelhZ1410QH, Thank you for having chosen Hotel Mondial am Dom Cologne for your stay. I am delighted to learn that you had an enjoyable stay at our hotel and that we fulfilled our aim to anticipate your needs. It was a pleasure serving you and the whole team is looking forward to welcoming you to Hotel Mondial am Dom...

Lidingö
Reviewed 2 weeks ago

A very good hotel in Köln Altstadt within walking distance from everything in Altstadt. The only concern I had before arriving was that it was not possible to book a parking space, but when I checked in the garage had plenty of large spaces available.

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Helpful?
Thank Western_Pacific_417
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Western_Pacific_417, Thank you very much for your positive Feedback on TripAdvisor. I am happy to learn, that we could meet all your expectations during your stay. We would be delighted to welcome you back in the near future. kind regards Christoph Kübel-Fischenich Guest Relation Manager

Milton Keynes, United Kingdom
Reviewed 2 weeks ago

Location is perfect - behind the Roman Museum, view of the Cathedral, easy walking distance to train station, on the edge of the old town for restaurants. Can't be bettered for location. Room comfortable and had everything you needed. Maybe a touch small - once we unpacked there's nowhere to put your cases. Breakfast very good - excellent choice and...

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Helpful?
Thank PerTheCat
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear PerTheCat, Thank you very much for your kind feedback and your recent stay at Hotel Mondial am Dom Cologne. We are more than happy that we were able to delight you with our service and the location. With great pleasure will we share your wonderful feedback with our team because it is a great source of motivation for us....

Luxembourg
Reviewed 4 weeks ago via mobile

We spend a one night getaway here as we went to the musical dome, which is 5 minutes away from the hotel Reception was ok, but no help offered with suitcases Room was extremely small ! Ok for 1 night but not for a 5 star hotel Small tv that did not work Coffee making facilities ok with good tea...

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Helpful?
Thank callelux
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear callelux, Thank you very much for feedback. I deeply regret, that we could not meet all your expectations during your stay. We will discuss your mentioned points with the management to address the problem and prevent future occurrence. Thank you again for sharing your concerns, and it is our hope that you will give us the opportunity to serve...

Singapore, Singapore
Reviewed 21 October 2016

Superb location, just 5mins walk from Cologne Hbf. Walkable distance to all the nearby location such as the old town, chocolate museum, perfume museum etc.The room was very clean, and the bed was very comfortable. The breakfast was fantastic too; they made really good hot chocolate drink! Just 2 mins walk away there were a lot of eateries too. Highly...

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Helpful?
Thank Chloe C
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Chloe C, Thank you for having taken the time to share your wonderful experience on your recent stay at Hotel Mondial am Dom Cologne. It was a pleasure reading your marvelous comments. I am thrilled to hear that you had an enjoyable and memorable stay at our hotel and that you appreciated our great central location. We are looking...

Antwerp, Belgium
Reviewed 20 October 2016 via mobile

Location is perfect for turistic visits, shopping, and also near the station The lobby is big and enjoyable Staff is super friendly and helpfull Rooms are small, especially for two persons. Bathroom has a nice shower with adjustable head, and a small sink, toilet also in the bathroom. It s all small, but this is a center city hotel Tv...

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Helpful?
Thank Michel C
Christoph_Fischenich, Guest Relations Manager at Hotel Mondial am Dom Cologne MGallery by Sofitel, responded to this review

Dear Michel C, Thank you for staying with us and for sharing these marvelous comments. We are thrilled to learn how much you enjoyed your stay at our hotel and appreciated our friendly service. We are looking forward to the pleasure of welcoming you again to Hotel Mondial am Dom Cologne in the near future. kind regards Christoph Kübel-Fischenich Guest...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Room Service
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
  • Public Wifi
Services
  • Room Service
  • Meeting Rooms
  • Concierge
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Conference Facilities
  • Business Centre with Internet Access
  • Banquet Room
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hotel Mondial am Dom Cologne MGallery by Sofitel is located in the heart of the old town. Cologne Cathedral, the Rhine, the exhibition center, the shopping streets, a host of museums and other attractions are only a stone's throw away. The hotel has 203 elegant rooms, including 6 Junior Suites, 5 meeting rooms and a ballroom (1981 sq. ft. [184 sq. m]). In the "Reissdorf im Mondial" you can enjoy regional dishes and draft beer in the setting of a modern, Cologne brewery with a spectacular view of the cathedral. ... more   less 

Additional Information about Hotel Mondial am Dom Cologne MGallery by Sofitel

Address: Kurt-Hackenberg-Platz 1, 50667 Cologne, North Rhine-Westphalia, Germany (Formerly Sofitel )
Region: Germany > North Rhine-Westphalia > Cologne > Altstadt-Nord
Price Range: RM566 - RM1,241 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Mondial am Dom Cologne MGallery by Sofitel 5*
Number of rooms: 203
Reservation Options:
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Also Known As:
Sofitel Cologne
Accor Cologne Mondial Am Dom
Cologne Sofitel
Hotel Style:
#5 Green Hotel in Cologne
#17 Family Hotel in Cologne
#19 Luxury Hotel in Cologne
#22 Business Hotel in Cologne
#38 Romantic Hotel in Cologne
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Questions & Answers

Here's what travellers have asked, with answers from Hotel Mondial am Dom Cologne MGallery by Sofitel staff and other travellers.
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Questions? Get answers from Hotel Mondial am Dom Cologne MGallery by Sofitel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“324. Faces into courtyard, very quiet, has a very small box room with a single bed in, we used it as a walk in wardrobe:-)”
 of 5 bubbles CazG832, 8 Dec 2016 | Read review
“Ask for a Cathedral view”
 of 5 bubbles PerTheCat, 20 Nov 2016 | Read review
“no specific recommendation as the hotel is in quite area at night time.”
 of 5 bubbles marketem, 14 Aug 2016 | Read review
“Ask for a room with view to the Cathedral!”
 of 5 bubbles Judge4fun, 18 May 2016 | Read review
“Go some where else !”
 of 5 bubbles JosephMD2013, 17 May 2016 | Read review
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