We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All reviewsa small indoor swimming poolminutes by carcity centretram stopovernight stopnice hotelsafe parkingsolid hotelspoke very good englishbeds were very comfortablefresh fruitfamily roomcoffee machinewi finice barpublic transportmotorway
The hotel is at about 30/45 minutes from the train station (depends of the traffic). Located in an activity area and in front of a nice supermarket where you can find everything including hot meal for your diner in your room. It's good to know...More
First, You need to pay an additional extra 8 euro for the parking, which is not included, or you can park on the open street. Our room had a few empty trash bottles left under the curtains, and the glasses were not dishwasher cleaned, but...More
Review collected in partnership with Accorhotels.com
This business uses tools provided by TripAdvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one.
Response from Henrik W, General Manager at Mercure Hotel Koeln WestResponded 1 week ago
thank you very much for your review. I appreciate your compliments regarding the breakfast.
Please accept my apologies regarding the cleanliness of your room. I took the necessary steps regarding the prompt improvement of the handling and you can be assured that this...More
My son and I stayed at the Mercure Koeln West at the weekend on our trip to the Xmas Markets (and to take in a Bundesliga match).
The hotel is about a 15/20min tram ride (Line 7 - Marsdorf) away from the city centre but...More
My husband and I stayed over for the night, we needed a break and some rest as we have a baby that doesn’t sleep and my sister offered to watch the kids for the night so that my husband and I could get some sleep....More
Stayed in a family room with two extra beds for the kids. This was a little cramped but as we were really only sleeping there it was fine. Good location if you don't want to be in the city centre - tram stop a few...More
Response from Henrik W | Property representative |
Dear Aurelia, Thank you for your questions about the hotel. Unfortunately, we are not near the Cologne fair centre. It is about 12 km away and takes about 35 minutes to get there by taxi. You will need about about 40 minutes... More
Dear Aurelia, Thank you for your questions about the hotel. Unfortunately, we are not near the Cologne fair centre. It is about 12 km away and takes about 35 minutes to get there by taxi. You will need about about 40 minutes (door to door) and have to switch trains once. The train stop is at walking distance from the hotel (300 metres). Should you have any more questions, do not hesitate to contact us. Kind regards, Bart Vaessen, General Manager, Mercure Hotel Cologne West